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Video Transcripts

Commonly Cited Sources: Web Page Reference Entry

Web Page Reference Entries

Commonly Cited Sources

Last update 2/5/2018


Visual: Walden logo at bottom of screen along with notepad and pencil background.

Audio: Guitar music.


Visual: “Walden University Writing Center. Your writing, grammar, and APA experts” appears in center of screen. Background changes to a book on a table and the title “Commonly Cited Sources: Web Page Reference Entries.”

The screen changes to the title “Web Page Reference Entries” and the following reference entry:

Author, A. A. OR Organization’s Name. (Year). Title of the web page. Retrieved from

The following is shown as the speaker continues: “reputable, scholarly web page”

Audio: The internet is a great source of information for students, and there may be times when you want to use a reputable, scholarly web page in your writing. In this video, we’ll explore how to create a reference entry for a web page.

First let’s look at the basic components of web page reference entries.


Visual: As the speaker discusses each component of the reference entry, it is highlighted on the slide.

Audio: We start with the author or authors of the web page, which is often the organization, company, or department who owns—or is responsible for—the website.

Next we include the publication year within parentheses. For publication years, look for the date the web page was published, but note that sometimes a clear publication year isn’t listed. In those cases, look for a “last updated” or “last edited” date. However, do not use a copyright or “last reviewed” date. If no publication year information can be found, use the abbreviation “n.d.” for “no date.”

After the year we include the title. Be sure to use sentence case for this title, meaning only the first word of the title, the first word after a colon, and any proper nouns are capitalized. Note, however, that because a web page is one part of a larger website, the title is not italicized.

Finally, end the reference entry with the URL of the web page. Note that this should be the full URL of the specific web page, not the website’s home page. 


Visual: Screenshots of a web page. They look like the following, and as each is discussed they are highlighted:

American Counseling Association

Your Passion. Your Profession. Our Purpose.






6101 Stevenson Ave, Suite 600. Alexandria, VA 22304

800-347-6647 | 800-473-2329 (fax)


©2016, American Counseling Association

All Rights Reserved.


Audio: Finding the right information for citing a web page can be tricky because each website looks so different. Let’s explore where you can commonly find this information.

For the author of the web page, look for an individual author either before the content on the page or at the very bottom. If no individual author is listed, then use the organization, company, or department that owns the website as a whole. This information is often listed at the top of the web page.

After the author, find the publication year. As mentioned previously, look for a published, last updated, or last edited date. If there isn’t any other publication date information, use the abbreviation “n.d.” for “no date.” This web page doesn’t have a publication year, so we’ll use “n.d.”.

Audio: Next we need to find the title. This can also be tricky because each website uses different formatting. Look for the title that encompasses the entire web page, which is often placed highest on the page and can be a part of the page’s URL.

The final component is the web page’s URL. This is found at the top of the browser. Make sure you copy the entire URL, even if it is quite long; doing so will ensure the reader can find this exact web page. 


Visual: The screen changes to the following reference entry:

American Counseling Association. (n.d.). About us. Retrieved from

Now that we have all of the information, we can create the reference entry. Here you can see that I’ve included the organization’s name as the author, with “n.d.” in the publication year spot. Next appears the title, which uses sentence case and is not italicized. After the title I’ve included the web page’s direct URL.

Before we move on, I want to pause for one additional tip:


Visual: The screen changes to the following reference entry:

American Counseling Association. (n.d.). About us. Retrieved March 15, 2016 from

Audio: If the content of a web page is likely to change often over time, APA allows writers to include the retrieval date, meaning the date you accessed the web page. Use your best judgment to determine if a web page will change often, basing your decision on your knowledge of the web page’s content.

And there we go, you’ve now learned how to create a web page reference entry! I know reference entry formatting can be overwhelming at first, so be sure to follow our suggestions.


Visual: The screen changes to displaying the following bullets as the speaker discusses them:

  • Take it each section at a time
  • Follow examples
  • Keep in mind our tips
  • Pay close attention to formatting and punctuation
  • Ask if you have questions!

Audio: Approach the reference entry a section at a time; follow the examples on our website, in this video, and in the APA Manual; keep in mind the tips we’ve discussed; pay close attention to formatting and punctuation; and ask if you have questions—we’re happy to help!

Visual: The screen changes to end with the words “Walden University Writing Center” and “Questions? E-mail”