Skip to Main Content

Getting Started

The Peer Tutoring team is here to support you in building your skills and confidence in understanding course level concepts for quantitative and qualitative concepts. Read on below to find out how you can get immediate support or attend a live session.


Get Help Now
Group Tutoring

Weekly group tutoring is available for RSCH 8210 and for RSCH 8260. Each week a tutor will walk the group through the current topic in the course, give a demonstration in SPSS, and share tips for completing the write-up.

The weekly group tutoring schedule can be found on WCOnline.

One-on-one Tutoring

Meet with a tutor one-on-one for your statistics or qualitative research course. These one-on-one schedules can be found on WCOnline.

Sign up with a tutor whose appointment focus topics include the topic you want to discuss. The appointment focus options appear when signing up for statistics tutoring.

Make the Most of Your Tutoring Appointment

Appointments are available to provide course related skill-level support. Tutoring staff can guide you in understanding pertinent academic topics and concepts to help you complete your course work and assignments independently.

Appointments are not meant to provide time to check course assignments for errors or edit course assignments before submission for grading. Tutoring staff will help students learn the concepts to build course related skills for academic success.

Come prepared with information about what you know and what you need help understanding. Have any software such as JASP, Excel, or SPSS open and ready to go.

Note: All appointment slots are in Eastern Standard Time. Convert your time zone to Eastern Time using a time zone convertor .

Appointment Steps


Schedule and Attend Your Appointment
  1. Create an account in WCOnline if you have not yet done so.
  2. Under Select a Schedule, click the radio button next to the schedule that best meets your needs.
  3. Once you have logged in, you can change the schedule you’re viewing but clicking on “Schedule.”

Open appointments are shown with a white box and scheduled appointments are shown with a gold box. When attending your appointment, click the gold box for your appointment, and click Join Consultation when the appointment pop-up appears.

  • Make sure you have Zoom downloaded and updated prior to your appointment. You will meet your tutor in the consultation room of WCOnline and then be provided a Zoom link.
  • Arrive in the virtual consultation room on WCOnline 5 minutes early.
Appointment Guidelines
  • Appointments are made on a first-come, first-served basis.
  • All appointments are scheduled for 60 to 90 minutes (dependent on schedule options). You may not need that entire time during your appointment, but please plan to arrive at the scheduled time.
  • Appointments can be scheduled the same day, up until the start time of an available slot.
  • If you are attending a group tutoring appointment, you are expected to arrive prepared to engage and participate in the session.
  • You may cancel your appointment up to 60 minutes in advance of the scheduled time. Appointments that have not been canceled are marked as “no shows”.
  • If a tutoring staff member must cancel an appointment due to an urgent situation, they will try to reschedule with you as soon as possible.
The Policy for Missed or Cancelled Appointments

Tutoring staff wait for 15 minutes after the appointment start time for you to attend your session. If you do not show after 15 minutes, the tutor will log out of the session. Students who are more than 15 minutes late to an appointment will be marked as a "no show". Please refer to the "no show" policies below for more information.

No show policies

  • First violation: More than three missed appointments will automatically disable your account. You will be notified via e-mail if your account is disabled. You must e-mail OASISPeerTutoring@mail.waldenu.edu to request your account be re-enabled. The tutoring administrators will respond within 24 hours.
  • Second violation: After 3 more missed appointments (second violation), your account is permanently disabled.
Troubleshooting

Question: I went into the WC Online system, clicked on the appointment box, and nothing happened.

  • Check to make sure your pop-up blocker is turned off. This might prevent the tutoring room screen from opening after you click on the appointment square in the schedule.
  • You may already have an appointment open but have that window behind the schedule. In this situation, when you click on another appointment, the appointment is opened, but can’t be seen because it is a separate browser behind the schedule. To fix, simply close all browser windows (or the browser itself) to address the issue.

Question: I went into the appointment room and my tutor did not show up.

  • Please double-check the time zone difference. All appointments are made in Central Standard Time.
  • Check your Walden e-mail to make sure that the tutor did not e-mail you with an update regarding your appointment (i.e. they are running behind schedule, or they needed to reschedule due to an unforeseen emergency).

Question: I arrived at my appointment a few minutes late, and my tutor was not there.

  • Tutors typically schedule several back-to-back appointments with students during a block of time. Plan to log into your session 5 minutes early to ensure that you are in the room and there are no technology issues.
  • Because tutors work on a fairly tight schedule, if you are not in the tutoring room within 5-10 minutes of your appointment start time, the tutor reserves the right to cancel so he or she can prepare for their next session. If this happens, please e-mail us at OASISPeerTutoring@mail.waldenu.edu immediately to let us know.
Doctoral and Capstone Support

Visit the Research Methodology page for research methodology office hours and doctoral capstone methodology advising.

Meet the Peer Tutors!