Transcript - Mysteries of the Library: Revealed! Library Tour - May 20 2019

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>>     KIM BURTON:  Hello, everybody.  Thank you for joining us tonight.  We are going to get started in three minutes.  In the meantime, I want to make sure you can hear my audio, so if you can hear me, please type that you can in the questions box. Great! I will just mute myself and we will get started at 8:30 PM.  Thank you.




>>    KIM BURTON:   Hello everybody, thank you for coming.  I'm going to turn my camera on to say hi to everybody.  Thank you for coming to our webinar.  My name is Kim Burton, I am a reference instruction librarian here at Walden and I also liaison to the College of education.  With the is Lisa Presley, she is an instruction librarian from the College of Health Professions.   We’re going to turn over videos because sometimes it interferes with the broadcast, so let me turn that off. Before we get started, I went to do some quick housekeeping.


This is the GoTo Webinar toolbox.  Look for the orange arrow.  In the handouts I have uploaded the PowerPoint presentation and the presentation as a PDF.  Please feel free to ask questions, we try  to stay on topic, we might have to refer you to the ask a librarian service, but we do want to hear your questions and we may stop as we are going or sometimes we wait until the end to cover all the questions it wants.


Also, we do have closed captioning for this webinar.  And I put the captioning link in the chat box. You can get it out of the chat box and copy  it.


Finally, this webinar is being recorded and you will receive a link in your email from GoTo Webinar in one or two days.  With that, I will go ahead and record.


Thanks again, everybody for joining us to our mysteries of the library revealed: Library Tour webinar.  We will give you a virtual tour of the Walden library.  Before we get into that, I want to talk to you a little bit about the mysteries of the library revealed webinar series.  This is a series of the Walden library does.  We have one every month about a library topic.  It is the third Monday of every month at 8:30 PM unless there is a holiday.  It is 30 minutes long and we cover basic labor resources and skills for the Walden library.


We have two scheduled, one for June on course readings, and that is where you will find all the required library readings in your courses.  And one in July about finding subject-specific resources.  Here in the nursing program or in education, where you can go to find resources that we have curated for you for your programs.


Our objectives tonight is to help you find what you are looking for.  Even though we are completely online, the library is a big place and there are lots of links and pages to explore.  We encourage you to explore, but we also know you're not coming here every day just to explore.  You are looking for something, and you want to find it.  We do not want you wasting time trying to find something.  And most of all, we do not want you to get frustrated.


We know from reference questions that many students are coming to the library to find specific things.  So we took those things and we will show you where to find them.  Where to find the course readings for your -- required course readings for your courses.  Where to find subject specific materials.  Where to find journals or dissertations.


And then we will also talk about finding information, resources in the library, the teach you library skills.  And then we have a shortcut to show you a way to navigate throughout the library little faster.  And finally, we are going to talk about library resources for you to get help.  If you have a question we will show you where to go to get answers to your questions fast and efficiently.


And so with that being said, I'm going to change the presenter to Lisa. 


>>  LISA PRESLEY:  Thank you, Kim.


The first thing I want to talk about tonight is what happens when you are in Blackboard and you see a note that says, one of the articles you need to read for your course is retrieved from Walden Library databases?  We actually have a variety of course guides created in order to assist you with getting access to your course readings.  And we also have four some assignments Library help embedded in these course guides.


I want to show the path.  What happens is, you are in Blackboard, under the learning resources you see the note under required readings and it says retrieved from the Walden Library databases.


To get access to the full text of these articles, you need to navigate outside of Blackboard, and come to the library's homepage.


Once you are on the homepage, we have this big box on the right side of the screen that says course guides.  Once you click there, you will land on this screen.  You can either navigate to your specific course guide by clicking, using the alphabetical listing.  Or I can just type it in particular I will show you essentially what would happen if you were in public health 8050, and you wanted to find this  course guide.


Once we click the search, we find the guide and this is what we see. Each guide will have the course code in the title of the course of the top.  You will see this boilerplate language up here.  On the left hand navigation, is where you will find the required readings.  And if there's any additional help listed, you will see that on the left-hand side of the screen and the navigation.


For that citation we talked about, here we see the required course readings.  And then this is only a fraction of the screen but listed also by the authors last name you will find each of the different required readings.  So then you click on these, they are linked, and it should open up to full text, or it may open up to a different page that says, click on the database, and then you can read the full text.


Now that we have talked about course guides and where you can find required readings, maybe even a little bit of assistance for atopic -- I'm sorry, an assignment -- I want to talk to you about subject versus general databases.  One of the reasons we talk about this is because sometimes we have students either when we are working on appointments with doctoral students or when each of us are working reference, we sometimes find students trying to do dissertation research in a general database or they're using a subject database to find broad information.


So I want to differentiate between when is the best time to use these databases?  A subject database -- in the health sciences we might say PubMed or something like that, you'll be able to find great articles associated with your discipline.  Another thing that is great about the subject database is you can conduct a refined search with advanced features.  For example if you want to limit methodology or population, for example when you are doing your dissertation research, some of the subject databases are going to be your best choice.


What if you are doing dissertation research or what if you want to get some more general information?  That is when the general databases will be the best choice.  Another time they are great, other than quickly finding articles for assignments and discussions, they are good for the interdisciplinary aspect of the topic.


We talk about the difference come in a subject database, articles for your discipline, general databases will be more of that interdisciplinary aspect.  So if you are looking at poverty within a specific population, as an example, you may want to see how that is being covered by psychology and by nursing.  And so, that is one of the ways you can get to the interdisciplinary aspect of the topic.


In addition to, we talked before about course guides, and then use our subject guides, essentially.  Once you are on the library's homepage, you will see on the left-hand side of the screen, the subject resources with a drop down menu.  Since I am a health sciences librarian. I will quickly show you what the health sciences subject guide looks like.


It is taking a moment to load.  Can you see that? Kim?


>>   KIMBERLY BURTON:  Yes, we can see that, thanks.


>>  LISA PRESLEY:  Excellent.  So I just want to point out a few things here on the subject page for health sciences.  Every page will have a gold box search.  Those can be subject databases but they are collection of databases, we can bookmark this if you are health science student.  You can check out the school box search.


The other thing I want to point out is that we do have a variety, we list out the databases will be best for your field of study, and we list out specific journals.  Linked on these pages is the "ask the librarian" and doctoral research appointments.  The other thing I want to show you is there are some additional research help.


Like I said, even though this is the help sciences guide, many of them have the same basic structure.


I want to make sure I covered everything from there.  Now, I want to talk quickly about some of the other resources you can find linked on the homepage.  If you are ever looking for a specific Journal, maybe you have a journal you really like and are familiar with or you know it has a ton of research that will be relevant to what you are looking at, you can search for journals by title, or you can browse by discipline brick and you can do that by clicking on the journals tab.


One of the other things want to talk about his dissertations.  If you are interested in seeing what dissertations have already been completed on your topic, that is a good thing to search dissertations for.  It can also help you identify existing data sets or seminal articles on a particular topic and dissertations can act as a wealth of additional information for your research.  Because they are not considered peer-reviewed, they are often not co-located with some of the other scholarly resources you are drawing on.


So we want to make sure you had an idea of where he can find some of these more specific types of resources right from the library's homepage.


Kim, did I miss anything there?


>>   KIMBERLY BURTON:  I think you got it all covered.  I'm going to grab control from you.


Okay.  Let me know when you can see my screen.


>>  LISA PRESLEY:  I can see it.


>>   KIMBERLY BURTON:  Awesome.  Great.  So, now that we have gone through and nowhere to go to find what you need, what do you do once  you get there, now you know where the subject the specific resources are but how do you find specifically what you need?  How do you use the databases and resources?   We have guides and webinars that go over specific skills to help you find -- to help conduct research in the library.


This is something everybody needs to look at.  Even as a librarian, I sometimes go over the webinars we do so I can remember the best way to get something done, so I stay on top of my game.  It is something everyone needs to look at.


We have access to all of our library cards, the recorded webinars, tutorials and technical help -- linked on this slide.  But it is also available by clicking on the library skills box from the library homepage.


I will jump out to the library homepage.  And click on, library skills.  And so, Lisa, from reference, what is a library school that people often ask you about that I can demonstrate?


>>  LISA PRESLEY:  When I work reference I see a lot of students asking about peer review.


>>   KIMBERLY BURTON:  Perfect.  Let me show you what we can do.  If you wanted to learn a little more about peer review, you can go to our recorded webinars.  And you will see the of library skills but we also have  webinars by topic so if you are in health sciences or education, you want to learn specifically about using those databases about researching in that field, you can click on a topic.  But if you're interested in something like peer review, you just click on the library skills link.  It brings into the Mysteries to the Library Revealed page.  Here you have all the Mystery webinars -- and you scroll down to find peer review.


We will have a link to the webinar, we also have the slides  here.  And a link to the guide for additional help on this topic.  And I want to go back to the library homepage for a moment.


Let's click on, library skills.  This time I want to go to the library skills guide.  This is a list of guides that the library put together.  And they walk through step-by-step learning these different skills.  You can see we have many from, choosing your own topic, how to choose a topic, database searching, finding full text, setting up general alerts...  Let's click into one -- let's click on to, choosing your topic.


On the left-hand side, you'll see a table of contents to jump around the page, it talks about what is a good topic, why aren't you finding anything.  You can click here to find out about inspiration and it talks about exploratory research break then we have a lot of links here.  We put a link to a throw that is a search tool the library has.  We have a link to a database called education research starters, if you are not sure what you want to pick as a topic.


It goes through this step-by-step, so if you don't want to watch the full webinar and just read through, I would recommend going to the library's guide page.


The next one that we have, the next library skills resource we have for you, it is at the library homepage, library skills -- I'm going to go to the tutorials.  This is great if you are short on time and you want something in between.  So if you want something really quick but don't feel like watching the whole webinar but you like something visual, the tutorials are perfect.  They are short, I think this one is our longest one, it is about nine minutes long, but some of them are < five minutes.


It is interactive.  So you can go in here and you have to progress through it at your own pace to learn that skill.


These are just a couple of resources we have in the library that you can get from the library skills page.  Another thing you've noticed as I am demonstrating this to you is I keep going back to the library homepage, which can be confusing.  Imagine if this was an actual library.  You are all the way down in the journals section, but you want to do a database search.  And that is on the third floor picks you have to run all the way up there.  This is like the shortcuts through the library.


This top navigation bar that goes across the top of every library page, can get you from anywhere in the library without returning to the main page.  I'm going to show you how you can do this.


Let me start on this one.  Here I am on the, start your research page.  You see the banner here.  If I click on, University library link, it brings me to the main page break at the main page I can search in here.  Let's go into course guides.  Way that was not a good example -- is not really part of the library.  Let's go into dissertations.


This is still up here, now that I am in dissertations I want to look at some databases.  I can just click on, start your research..  There is a list of databases I can try picking go to the databases A-Z, I can look through Thoreau, Google Scholar you can also search for type and look for articles, journals, dissertations etc.  I can even click here to search on my course guides.


If I go to the, Get Help, this is where our tutorials are and recorded webinars and upcoming webinars.  So if you are interested going to the upcoming webinars, this is a list of webinars we have scheduled coming up in the library.  And I always recommend that if you see a webinar you are interested in, go ahead and register for it because you will receive a recording of the webinar in a day or two.  As long as you are registered for it, you look at the recording even if you know you are not available to attend because you have to work or have a prior commitment.


The next on this top banner is, services.  This is services for faculty and for students.  Such as ask a librarian, the document delivery service, which is a service where we will look and possibly be able to get you full text articles not available in the library.


The, about, button talks about the library, the staff and policies.  But at the end, we have this, ask a librarian, link.  This is where you go to get answers to your questions.  We have a lot of different ways to do that.  I think one of the fastest ways to get an answer to your question is through quick answers.  These are the libraries FAQs.  If you have a question, somebody else's also had that question and we probably have a quick answer for it.


I will show you example in quick answers.  Let's say you are interested in peer review.  You'll get all of these quick answers, what is peer review?  How do I find an article that is not peer-reviewed?  How do I find one that is?  How do I verify the article is peer-reviewed?  I pick whichever I want.  Let's say I'm trying to find an article that is peer-reviewed.  And all the quick answers look the same.  They have the question of the top and they talk about how to do this.  We have a lot of links to other resources in the library.  We have lots of screenshots.  And then links for further information.


Let me go to, ask a librarian, there.  You can also get answers to questions by emailing us.  We usually respond to all emails within 24 hours unless there is a holiday and the library is closed.  Usually it is a lot faster than that.  We do answer reference questions seven days a week, not 24 hours a day, but seven days a week.


So you can fill it in here, submit your question, and any of our reference librarians happen to be working at that time will answer that question for you.


We also have a chat feature, when you click on, chat, today's date will be highlighted with the times, eastern time, that the chat is open.  And it is open now.  If I click on this, I can type in a question and talk live with a librarian who is on duty right now.  When you submit this, the alarm goes off and it is loud so we all try to answer it quickly.  It is like a contest who can answer the chat the fastest.  [Laughter].  But that is one way to talk to us.


Sometimes it is not the best way if you have a very in-depth question, because it is geared to be short, quick responses.  It is a way for you to get in touch with us, to get answers to your questions.


You can also call us.  This is the phone number and you have to leave a message, we ask that you leave a message with your name, student ID and your question.  We do not return calls.  Logistically, it is just not possible because we have librarians in every time zone in the United States and we have students global come in time zones all over the world.  So does not make sense to leave a message that -- is hard to reach out to you again.


So what happens is when you leave a voicemail, it goes into the email queue.  It does not go to the top of the queue, it just goes in with all the other emails pixel leaving a voicemail is not going to make us answer your question faster.  We answer it as it comes up with all the other emails.


Finally, if you need a little more in depth appointment, you can set up a doctoral research appointment by Skype or phone with any of the liaisons in your college.


So you just pick your college program,, and then select a time to set up an appointment with that librarian.


That is the end of our session on the quick tour of the library.  So I hope everybody was able to learn a few new things.  Does anybody have any questions they would like us to answer for you?


I am not seeing any questions coming in right now, but I will stop the recording and Lisa and I will hang out for a little while if there is anybody that has a question.  Thank you for coming -- before I leave, I just want to remind you once again about upcoming Mystery sessions.  They are once every month and so the next one will be the third Monday in June on Course Guides.  You will be able to access that from the library website, either from upcoming webinars or if you go to get help, upcoming webinars, I don't know -- you can click, view all upcoming webinars, it might be in there. There it is, the next one for course readings and you can register for it.


Hopefully we will see you guys at that one.  Thank you for coming.  Good night.  We are still here in case anybody has any questions.


>>  LISA PRESLEY:  I was just thinking, one of the things that is interesting that I didn't even think about until a friend of mine mentioned it is that with a doctoral research appointment, I wonder if students sometimes think if they choose Skype that they have to be on video.


>>   KIMBERLY BURTON:  Right.  You do not.  [Laughter].


>>  LISA PRESLEY:  So on my form -- I tried getting at is issued by just saying, "voice and screen sharing."  That is what I said.  Because I know there's often a lot of value in the Skype appointment, but it was interesting because until a friend of mine mentioned it, I was like, oh my gosh, I wonder if students think they have to be on video.


>>   KIMBERLY BURTON:  That is a good point.  You do not need a video for Skype.  That is a good point.  I'm just looking at some of the questions.  Somebody had a question about finding citation -- the library does not do the citation or APA formatting.  The writing center is where you would find help for that.  Her graph I will show you an example, if you go to ask a librarian, and then go to, quick answers, and type in, citation formatting -- you will see there are questions in here about citations.  When you click on it it will give you some information, but this is all from the writing center.


The writing center support at, is where you will go and these are the links we can find additional information on that.  I also see that somebody else is a question about articles that are over five years old they would like to update, and I assume this is for a dissertation or project study.  I would actually recommend -- there are a lot of things you can do for that -- it is kind of in-depth, and I don't really think we have time to get into it now.  But you would be -- you might want to set up an appointment with a liaison.  I don't know what program you are in but if you go to, ask a librarian, doctoral research appointment, pick the college you want.


I will click management technology and set up an appointment.  Because that topic, updating your articles, it is a question I often get and I do handle that in this format, in that half hour format meeting with a student, because it is pretty in-depth and takes time to do.  That is what I would recommend for you.


Someone else is a question about how to navigate using AND/OR, which are the Boolean operators. The library has some great resources on Boolean operators.  From the main page if you click on, search everything, we can type in here, Boolean operators.


You will see that we have a link to affect this here, these are transcripts, this is a transcript from the Mysteries of the Library: Boolean Operator.  Let's click on the one that says articles by topic.


We are clicking on, connecting keywords.  How to use them, how you use them in your search.  We also have -- is there a link to the webinar?  I probably went straight over it.  If we go to, get help, recorded webinars, library skills.  We get to the Mysteries, and we can click on, Boolean operators.  And this is the Mysteries webinar for the Boolean operators.


Again, all of these questions are great questions.  These are all things that if you just go to, ask a librarian, and click, email, you can email these to us.  These are the type of questions that Lisa and I get all his time when we are on reference.  Feel free to ask these questions at any time when you were in the library, email them to us and we will respond to you guys as soon as somebody gets that email.


You would be pretty amazed -- we respond pretty fast unless the library is closed.


I am not seeing any new questions.  Lisa, are you seeing anything?


>>  LISA PRESLEY:  No, I have not seen anything new.


>>   KIMBERLY BURTON:  Okay.  All right.  Well then, I think that is it.  I think we are going to go.  Thank you, everybody, for coming.  And I hope you can make it to our next webinar in 1 month.  And have a good night. Bye bye!


>>  LISA PRESLEY:  Good night.



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