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Transcript - Library Essentials for CSBS Faculty - Jan 23 2019

Webinar: Library Essentials for CSBS Faculty

Moderator: Good afternoon, everyone. Or I guess for some of us it's morning, so good morning to those of you who are in our Western time zones. Welcome to our webinar today, Library Essentials for CSBS Faculty. We have two of our colleagues from the library. We have Taylor Leigh and Amanda Solomon here with us today who are going to walk us through some of the resources that we have available, specifically for our faculty in the CSBS. So we're going to get to them in just a minute.

But before we get started, a few things about our webinar today. So in the middle of the screen here, in that big box, you will see where the PowerPoint presentation is. These are just a few introductory slides. The main part of our presentation today is going to be a screen share. So when we get to that point, you will see Taylor, who is going to share his screen, and both he and Amanda will give you some information on that.

And to the left there and to the right, you see a variety of boxes. To the upper left, you see captioning, and Kate is here providing that service for us today. Down below that, you see a chat box. The chat box is an area for us to share our ideas, ask our questions, let others know about our experiences, all of those things. Feel free to type into the chat. If you have questions, we'll answer them from there and use that as a way to ensure that we're getting all those questions answered.

To the right, you see kind of a long, narrow rectangle. This is where the list of our presenters is and as well as the colleagues who are with us today on this webinar. The bottom right-hand smaller box that you see has a file in their called Library Essentials for CSBS. You can click right on that title and download a resources guide that Amanda and Taylor have put together for you with some links. You can follow along through that on your computer or use those links later. And Amanda and Taylor will talk about where those are located on the website, give you that information.

Sometimes folks have difficulty downloading that right from the site. No worries-- after this webinar, you'll get an email from me with a link to the recording of the session and a copy of that resource so that you can download that and keep that. With that said, I am recording the session today, so you can view it later on, share it with your colleagues. We'll archive it for future reference.

So did you have questions? Go ahead and type them in the chat. I've muted your microphones, and so if you want to share something verbally, you can use the raise hand feature at the top of your screen. That's a little dropdown box with the guy with his hand raised. If you just click on that, you will see there on the screen, raise your hand, click on that. I know you'll have something to say. I can activate your microphone.

If you're on the phone, if you would just mute in between, that would be great to avoid any background noise. So with that, again, if you have questions for me, if you're having difficulty of using Adobe, go ahead and type those into the chat, and I'll help you out as we're moving along.

So with that, I'm going to turn it over to Taylor.

Librarian1: Thank you so much, Lori. And thank everyone for joining us today. We always welcome the opportunity to meet with our faculty, and it's rare that we get to do so in this context. So thank you so much. And let me just touch on a few of our objectives today.

So we're going to start by just reviewing some general library resources and services that we want everyone to be aware of. Then, we're going to get into more subject-specific resources and services focused on CSBS. And finally, at the end of the session, we'll go into the faculty library and look at faculty-specific resources. And really, our goal in all of this is to create library advocates among the CSBS faculty just in order to provide the highest quality support to our students as we can.

So as most of you realize, most courses and pretty much all graduate-level work entails some library use, so it's always good to know who you can reach out to at the library for subject-specific support. So we definitely want to ensure lastly that you know who your respective subject liaison is. So that does it for the objectives. And with that said, I will jump right into the library home page.

Is everyone seeing my screen? OK, thanks. So this is the library home page. It was redesigned at the very beginning of last year, so most of you will have used it by now. I just want to touch on a few of the most useful resources on the site, and then Amanda is going to circle back to point out some others a little bit later.

The first one being how you get in touch with us. So either you or your students-- you're going to click up here in the top right, Ask a Librarian. And this will appear. This banner will appear on any library site that you're on, any page. And if you come here, you'll see, well, for example, if there's any sort of alert about maintenance to one of our systems, you'll see that. And then you'll scroll down, and you can see all the various ways you have of contacting us.

You can email us. We do have chat hours every day. You can call in a question. And then for your doctoral students, they can schedule a research appointment, and that is a 30-minute meeting with a subject liaison in which students can troubleshoot any aspect of the search process that they're having difficulty with.

Another service I want to point out is up here at the top in this banner under Services. It is Document Delivery Service. So this is our version of in our Interlibrary Loan. Essentially, you can make a request for any material that we do not have in full text in our collections, and it will be delivered to you within seven to 10 business days. So on this site, you can read a little bit about Document Delivery Service. You can watch a quick video on how to make a request. And then, you'll sign in to do so over here on the left.

Going back to the home page here. This is where you can find your course guides. You can track them down using that course prefix and number. So come over here into Criminal Justice, and just pick one here at random. This one's a relatively short one. There's only two readings, but a lot of times, there will be a lot more than that. Any readings that the library provides access to will be linked here.

If you ever come into your course guide and find a broken link, please let us know about that. There's a link up here to report a broken link, and I think that goes straight to Course Maintenance. And you can also contact us to report that, as well, using this link.

Now sometimes, not in this particular course, but there will be additional tabs over here, too, for our assignment guides. Now, those are short guides that instruct students on how to complete an assignment that requires some more complex use of the library. So there will not be assignment guides for every assignment, but if you have an assignment in your course that you think may benefit from an assignment guide, please let us know about that, as well.

So the last thing I'm going to point out before I hand it over to Amanda is Thoreau. So Thoreau is technically not a database, but that's really a distinction that only, I think, librarians care about. It is a multi-database search tool, so it searches most of our content-- not all of our content, but most of our content. And that's an important thing to keep in mind.

So when you do a search in our main search box right here and then hit search, that's what you're using. You're using Thoreau, and you can tell because there's this radio button up here that is checked. What I recommend in almost all cases is to come into the advanced search of Thoreau row because that will give you a standard EBSCO Advanced Search screen. And that allows you to be much more precise as to how you search in Thoreau.

Now, just a word about Thoreau's utility-- it is very helpful for searching very generally, very broadly. So a lot of times, I recommend that you maybe start, if you're just doing some exploratory searching, just trying to get a sense of how much literature is out there on a given topic. Try a search in Thoreau, but at the graduate level, especially, we really want to be encouraging students to use those individual subject-specific databases as much as possible.

Now, when I meet with students, and we can't find any literature in those databases, that's when we might come back and do a search in Thoreau, just to see if there's any other areas we're missing. But generally speaking, we want to be using those subject-specific databases.

All right. So with that said, I'm going to turn it over to Amanda, who's going to talk to us about our research home pages.

Librarian2 Thank you, Taylor. Hi, everyone. My name is Amanda Solomon, and I am the librarian liaison to the Barbara Solomon School of Social Work and Human Services, and basically, the liaison librarians have created research guides for our students. And they can be found right here on the library's website under Subject Resources, Select a Subject.

You can see the different programs here. So we will go into Public Policy and Administration. So these guides are kind of like a one-stop shopping research guide for our students, and they contain a wealth of information. I tell all my students to bookmark this page so they can come back to it. The gold-lined search box at the very top of the page searches hundreds of selected journals within the Public Policy and Administration and related fields.

There's also links to all of the databases that are subject-specific to public policy, including our BestBET databases. So that's telling our students that this is really your best bet to start with political science complete. It really gives them a guide to what databases to choose if they're just unfamiliar with the databases that we offer.

On down the page, there's also a link to journals. So Taylor, you can click on that, and so we have some journals in various subjects that are related to Public Policy and Admin. This is a great way for students to get more familiar with the journals within their field, journals they may want to publish in in the future, and just read some current literature.

We have a link to books and government websites, which can be very helpful for statistics and data that our students are always needing and asking for. So there just a lot to this research guide, as well as a basic search in a database, the more detailed information on lit reviews, catch and measures.

There there's a little videos here on basic, so if a student is just a beginning researcher, they can go into that basic and look at how to just do an introductory search for that exploratory research. On down the page, just a whole lot more on theories. The library gets a lot of questions about theories and theorists, contextual frameworks.

And lastly, there's stats and data, upcoming webinars-- wow, my screen just went blank. Hold on. So lots of webinars-- these aren't just related to Public Policy and Admin, but they're all over the board, depending on what's coming up in the library. That can be helpful for students to see.

So we recommend that students bookmark their research guides, but depending on their topic or their research interests, they may want to look at some of the other research guides. For example, I work with a lot of students in Human Services that are studying Human Services research, but also, their topic pertains to something within education, so I would recommend that they go into the Education guide and get familiar with some of the Education databases there.

So the research guides are really helpful. They also contain our contact information. So you can see Taylor's picture there as well as how to contact him. And how to get in touch with some of the other help, like Ask a Librarian, email, and chat services. So the research guides really one-stop shopping for our students to come into, get used to some of the databases, be able to contact us, browse current literature within--

Librarian1: Perfect. And I just wanted to also mention. We are a bit limited within these individual menus as to how much content we can put in there. But a lot of the times if you scroll down to the bottom, like in the databases list, for example, there's a link that says View all Public Policy Databases. So what you see here are five or six of the most commonly used ones, but there are probably 30 other ones that you can access through that link.

And that's the same for journals, books. On the Public Policy page, I have the PhD reading list for Public Policy and Administration. So yeah, please explore these and recommend them to your students.

So with that said, I'm going to jump over to ScholarWorks. I'm going to talk to you about ScholarWorks. What is ScholarWorks? ScholarWorks is our institutional repository. It is where we store all research, and really, it goes beyond research. Really, anything that originates at Walden can be stored in Walden. So we store it there, and we make it accessible to members of the Walden community. And much of it is also accessible to the public.

So eligible content for ScholarWorks submission includes articles, creative works, really any project authored by Walden faculty. The doctoral theses and dissertations are in there, departmental publications-- so if you have any bylaws in your department, you can publish them there. Walden's open-access publications, monographs, images, a variety of formats.

ScholarWorks is great because it is a sustainable platform to store all of this content, and it also greatly increases the discoverability of this content because it does work with search engines like Google. So it will pop up in those searches. It's also really helpful for generating statistics about how and how frequently individual files are accessed. So all faculty are encouraged to publish their work in ScholarWorks, so consider that if you haven't.

Now, how do we access it? The easiest way to get there is on the library's website. Come up here to Services. Yeah, you can get to it-- start your research. You can come into ScholarWorks here, and that's the way we'll do it. You can also get there through this Faculty Library Services link, but we'll talk about that later.

So I just want to come into ScholarWorks to briefly show you what it looks like. This is what you'll see when you come into ScholarWorks. And getting back to that making this content publicly accessible, there is a very interesting map that sometimes I like to just look at. It has little pins or dots that pop up wherever someone is accessing Walden content. And so this happens all over the world, depending on the time of day, especially, we might see 20 or 30 other dots on this map.

There's lots of ways that you can browse the content in ScholarWorks. You can use these links over here on the left. You can browse by collection, journals, dissertations, authors, disciplines. I just want to go into Collections real quick. When you do go into Collections, we have collections broken down by colleges and schools, so I can open up that and go to CSBS. And from there, it'll ask you to go into one of the various schools. And once you do, you'll see all of the content from that school. I want to go back here.

So we also have what are called Subject Collections, and one of these is called the Social Change Collection. And I want to highlight this Polarities of Democracy Collection. This is a collection based around the work of Dr. Bill Bennett, who I think is joining us today. Everything in this collection is based on his theoretical framework that he developed, so he has a link to his own website in here. He has content that he has authored and uploaded here, as well as work that some of his students have done using that framework. So this is an example of one thing you can do with ScholarWorks.

So as I mentioned, we can also get to ScholarWorks through the Faculty Library, which is a place that faculty might find themselves more often, perhaps, than the library's home page itself. But before we head over there, I'm going to hand it back to Amanda, who's going to talk to us about a couple of other helpful things to be aware of on the library website.

Librarian2: OK, thanks, Taylor. A lot of our students-- we see the same questions coming in through our Virtual Reference Desk. And one way students can get very quick answers without having to contact the library is to utilize our Quick Answers. And the best way to get there and the easiest way for students is right next to Thoreau, there's a little search box that says Search Everything. So if they click on that, they're able to access Quick Answers right from here. And they can type in anything.

One question that we see over and over is, what is peer review? A lot of our students, especially our beginning researchers, really don't understand the peer review concept just yet, and they can just type their query in and hit the search magnifying glass. And in the middle, you have your Quick Answers. And you can click on what is peer review. There's other things that are connected to peer review, as well. How do I find peer-reviewed articles? That's a big one.

But Quick Answers, I like to think, is the hidden jewel of the library. I use it all the time just for myself, to help my students. But you can get really concise answers to your questions. So oftentimes, this is kind of a brief example, but there are other examples that have visuals, there's examples that have tutorials and really detailed, sometimes numbered instructional content on how to help you do that particular query-- how do I find scholarly peer-reviewed journal articles?

So Quick Answers is kind of a good first step before the student maybe contacts the librarian. The content is so rich and detailed that students often get the answer to their query before they actually have to contact a librarian. The Quick Answers is amazing, and that is facilitated and maintained by the fabulous--

Librarian1: And then, I don't know. I can't remember if you mentioned, Amanda, in the left-hand column over here, these are our guides. These are Library Guides. So these are similar to Quick Answers, but they're just much more fleshed out, detailed instructional content. So we do have a peer review guide. This is actually the verified peer review guide. We have a bigger peer review guide. But you'll just find a lot more information, a lot more instruction in these larger guides.

So with that said, we're going to head over to the Faculty Library. Now, this is going to be a really great resource for you if you haven't been there yet. The easiest way to get there from the library home page-- I think there is a link in the faculty portal. I'm not exactly sure about that, but from the library home page, you can click on Services, and then back under Faculty Services, Faculty Library Services. This will take you over to the Faculty Library, which is actually hosted by CFE.

Now, I just want to point out some of the more helpful tools and resources here, the first one being-- let me see if I can enlarge my screen a bit-- the first one being how to refer a student. So if you have a student who is in need of some more individual attention when it comes to library resources and services, you can come here to refer a student to the library, and you can simply fill out this form. And that will come to us, and we will take it from there. So keep that in mind if you notice any students who really could benefit from some individualized attention.

Also, there's a link here for our faculty newsletter that we publish quarterly with news that would be of interest to faculty. Down here at the bottom left, you can see some of our upcoming webinars, like we did earlier. And then, we also have some research and publication resources that I'll talk about in just a moment. But before I do, Amanda is going to tell us a bit about some of the classroom support services you have at your disposal.

Librarian2: Thanks, Taylor. So as a faculty member at Walden, you can request lots of classroom support, and that includes things like webinars, we have library labs, some of us do group advising, we can drop in. I know that I've done a meet-and-greet in Blackboard Collaborate for some of my faculty members. So it's really up to you and how you would like to interact with your librarian, but you can go through some of these.

We do webinars generally quarterly for like an Introduction to Library Research in Public Policy, Introduction to Library Research in Social Work. So we do offer those all the time, but if you want a particular instructional webinar that just may be tailored to a particular assignment, those are called Library Labs. And I do a lot of those within my Social Work and Human Services program. So there is a form you can fill out you request a Library Lab.

And basically, Library Labs are just a very general approach to library research within your program. It's tailored to an assignment or a particular skill that you want the student to learn. So I have done Library Labs on finding peer-reviewed articles. At the library labs with more advanced skills, like finding the gap for their dissertation, more detailed literature reviews. So Library Labs are great. I hope that you will utilize them. I do a lot. I know there are some librarians don't do as many. My faculty really enjoy the Library Labs.

But there's a lot of interaction that we can provide for you and your students, so just reach out to us. Go through these classroom resources. We're always happy, we're always happy and thrilled to do a Blackboard Collaborate meeting or a drop in, a Library Lab, so make sure that you utilize that.

Librarian1: Thanks, Amanda. And now, we're just moving along these tabs at the top, going into the Research and Publication tab. When you click on this, you'll see different program resources, so program-specific resources. So we'll come in to-- it's broken up by school, so there will be several for CSBS. I'm just going to come into the Public Policy page. Each and these are set up. They each have unique features, but they are generally the same. I'm not quite the same as I look in this picture. I have a bigger beard now. But aside from that, I am the same.

So just a quick welcome message telling you what you'll find on this page. Then, I have a tab for Featured Faculty Research, and these are things that I have pulled from ScholarWorks. So take a look here. If you have something that you want to have added, please let me know. And I do break it up by discipline over here.

I also have a tab for Top Journals. This is based on bibliometric data, citation analysis for Public Policy and Administration and also for Criminal Justice. Professional organizations-- lists and links to all the relevant professional organizations for my fields. Featured Books in our Collection, and finally, Calls for Paper. So actually, I use this database that we have access to called Pivot, which has updated information about conferences and calls for papers from journals. So you can click on one of these subject areas related to my school, and you will see.

So let's click on Emergency or Disaster Planning or Policy, for example. It'll bring you into this Pivot database and show you all of the various calls for paper that are currently receiving submissions. So that's a good resource. Some of these others down here, to be honest, I probably need to update. Some of these are outdated at this point. But this is a good page to be aware of.

And then, finally, everything we talked about before in terms of how your students will utilize the library can be found under the Student Resources button. So Ask a Librarian is here, Course Readings, Assignment Guides, Upcoming Webinars. So this is a good place to look if your student ever comes to you with some question about the library. OK, so Lori, I think we're going to go back to the PowerPoint just to conclude.

Yeah, so if we can go to the-- there we go, perfect. So thank you so much for joining us today, for taking time out of your day to sit with us and learn about the library. I hope it was helpful to you and instructive. One of the primary goals, as we mentioned at the beginning, was just to ensure that you, as a CSBS faculty member, know who your library liaison is and how to touch base with them.

So here are our email addresses. Please use them as needed, as much as you need them. We're really happy to help you with anything to work with you on any project that you dream up. So Amanda, do you have anything to add before we conclude and take questions?

Moderator: No, I don't, Taylor. Thank you. That was really great. Are there any questions? I don't see any questions in the chat. If anyone has anything, please go ahead and type them or raise your hand, and we can call on you. If not, remember that I'll be sending you out an email shortly. You'll get a recording to this session, a copy of the Resources Guide, and I'll also send this email addresses to you so that you have those in case you need to get a hold of any of these folks or have questions that you think of afterwards.

I don't see any questions coming in the chat, so with that, I want to thank you all for coming today. And thanks to our presenters, Amanda and Taylor. This was really great information. I learned some things that certainly I can use in my own work, and I hope you did too.

Librarian1: Thanks, everyone. Take care.

MODERATOR: So with that again, one last thank you to our presenters. Thank you for joining us.