Transcript - Introduction to Business & Management Library Research - Aug 13 2019

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Introduction to Business & Management Library Research


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I want to introduce myself quickly before we delve into the webinar.  My name is Audrey Butlett-Swenson and I am the liaison library to the College of management technology here you Walden University.  Today we are going to talk about the options that we have for researching business and management in the Walden library and Thoreau also.  During the webinar, please note you're more than welcome to post questions, if you need me to repeat something, or clarify something, please do put that in the questions box.  I will do my best to keep an eye on it while I'm presenting and if I don't catch your question while I'm covering whatever you have a question about I will try to address it at the end.  If you have a question that may be is more in depth and might require more of a follow-up, I will just email you directly after the webinar is completed.  At the email address you use to sign up for the webinar.  Thank you so much for showing up this afternoon and let's dive in.


Hopefully many of you have already come to the library and checked out the resources we have.  But I want to show you some of the main features from the homepage that you should know about.  One of them specifically is the ask a librarian. I know you can come here and contact the library if you haven't already.  If you have questions about trying to find fulltext or if you're trying to verify something is peer-reviewed, there's a lot of different questions you could be asking us and just know it's okay to email them.  You can chat with us.  If you have an in-depth lit review question or a doctoral student know that we might follow up with you with an email.  Chat is great for one of the questions we can answer 5 to 10 minutes or if it's something more in depth, email is probably a better option pretty you can leave us a voicemail.  And we will follow-up with an email.  If you want to talk to an education librarian or psychology librarian, that is fine.  It just depends on what you're researching.  Know that that option is there for you if you want to reach out to the library, we are here to help you and we are open seven days a week but not 24 hours a day.  We try to get back to you within 24 hours if you email us or leave us a voicemail.  Them only time that might get beyond 24 hours if it is fall time start which is the busiest time of year.


On the main page, I want to explain what this main search bars for.  A lot of you use it and it's great, it's a starting place.  This is actually a search bar to the multi-database search function called Thoreau.  Thoreau searches all the databases simultaneously.  If you have a question about something, maybe it's three in the morning and you don't want to have to wait for an email and response, you can type in a general topic here, click search and you're going to get all of the content from the website and then any quick answers related to that topic.  Maybe I want to learn more about peer-reviewed or looking for something not peer-reviewed or how do I verify if something is peer-reviewed?  If you click on a quick answer gives you step-by-step instructions which can be nice if you're just trying to get to the nitty-gritty of a specific question.  You're more than welcome to go into the actual guides that have more content.  There's more information here also and there is a little bit of overlap but the guides will give you more in-depth instruction on whatever topic you have typed in there.  Back to the search bar.  I bet a few of you have used this to search for required readings that you might senior classroom.  I know that we have all of your course readings pre-linked for you.  You will find them in our course guides.


I'm going to pick on the DDBA course codes you will find whatever course your ruled in and you will see the course readings are pre-linked for you and all you have to do is click on them.  It will open up the article for you.  No need to search for the articles, they are preset here for you.  If you end up coming here to search for an article, my suggestion is instead of copying and pasting the entire citation, just do the title, title only.  When you put the entire citation in there including the Journal and page number, and authors names, it gets confused.  If you're more specific, the more specific results you will get so just put the title in and start there.  If you're having hard time finding fulltext or something is not opening properly, email us and we will be more than happy to help you.  This is being recorded and just know that if you go to get help you can see any upcoming webinars or find recorded webinars.  This will be posted under business and management but you're more than welcome to see any other subject areas we have available especially some of the library skills webinars, those are universal for anybody in any program.


If you're interested I will be teaching or doing a webinar next week for DVA and DIT but if you want to learn more about advanced research or lit review that will -- that webinar will be available next week.  We also have the library skills guides and tutorials.  I will show you about the library skills guide.  We have plenty but I will show you once I click in there, I will go back to that page and click library skills.  You will come in here and do research help mostly by more library instruction so it's not going to be these particular -- these links are library instruction and not program specific but if you keep scrolling you have technical help.  If you click on topic guides, you will see some of our more program specific library skills help and you will see I have a business management option here depending on what program you're in, we have several here that might be of interest to you.  I won't click on all of them but we have more instruction for some of the questions you might be having or if you just are really excited about the library and want to learn more about what we can do for you and what kind of instruction we have available in the library.


The next thing I want to show you is the databases A-Z section here.  I want to explain what's in here.  You will find all of our databases that we subscribe to and open source links.  When I say open source it just means they are freely available on the web and you will see them -- they will be posted here with an unlocked lock so that's why they're saying they're open source.  We don't control anything or pay for anything from AARP but it's there for your convenience.  You can search through all of the databases alphabetically if you would like to.  Or if you want to come here and limit this by subject area, maybe you're looking at accounting or looking at finance and a lot of these databases are going to overlap.  The business and management databases will have stuff about finance or leadership or industrial database psychology.  Feel free to check out and see what we have.  If you have questions about the databases or what's in there, don't hesitate to reach out to us and ask.  While you're looking at the results list, I want to point out what is going on with the little circles.  These databases have journal articles in them.  What this circle is telling you come is telling you, there are journals in here and some are peer-reviewed and some aren't.  If it's green it is peer-reviewed only, and if it doesn't have one next to it, -- market research or handbook will not be journal articles necessarily.  This one will have industry reports MAB market reports.  There will be a few other links that maybe have handbooks or encyclopedia entries and they are great databases but just won't have journal articles.  I'm hoping to do a webinar this fall that goes into depth over a handful of the databases we have in business and management and exactly what is in them and how you can use them to your best advantage.  That would fill at least two hours with but I will condense it down to one but today we are just good to start with more of your basic introduction to what is out there.


Back on the library main page we will go to select the subject, and for this particular webinar we are going to do business and management.  There's a picture of me so if that looks familiar, my pictures on a couple of different pages in the library.  This page is a starting point for your research.  This top search box, I will explain what this does.  This top search box is a lot like that search bar on the main page except it is more focused.  If you went into the main search bar called Thoreau on the main page and typed in management you might get 5 million results.  If you came in here and typed in management you might get 1 million results are someone below -- somewhere below a million because it's only looking at journals that are related to the area of business and management so anything that falls under that category, business or accounting, stuff that falls under that category and not so much education or psychology or social work, that we are not getting such an overload of nonrelevant content.


If you're not sure which database to dig into come is fine to start with this top search box.  If you're at duct oriole student, this is just a starting point and not where you will do your entire lit review.  Under business and management databases this is generally where I have students start.  Is not the end-all be-all of all the databases we have and we've already looked at that age is the list and know it's a lot longer than this.  As an example, we are going to open up business source complete and before I do that, one of the student’s questions or most favorite questions I get from students is, which database is the best database?  That's kind of like naming your favorite kid I think.  All of them should be your favorite as long as it is helping you find what you need.  If you're having issues with that and not finding articles on your topic and hitting zero results or not as relevant as you would like, please don't hesitate to ask a librarian, email us or sent as a chat or leave us a voicemail.  Give us as much context of what you're looking for as possible and we will write back to you or give you a chat with suggested keywords on how to find the most relevant content on your topic.  I opened up business source complete as an example.  One of the more popular topics I get from students is small business.  I just want to explain what I'm doing here.  You will notice that I put in a few different terms just into one search box.  I want to explain why I did that and how I did it.  You might be searching for a topic that has different ways of describing it so if you were talking about employee turnover you might also use the term labor turnover so it's to your advantage to use as many related terms as possible to find as much content on your topic.  The one reason I put these in quotation marks as it tells the databased to search for that exact topic, don't put it in a different order, I went like this and that's important for something like small business.  If it broke apart you will get a ton of articles that just have the word business in them.  Along with articles that say small business and it should do or a relevancy that it will make it more specific.


The word, or, will tell the database to search for any of these terms.  Ought any of these terms are fine, but just one of them is fine.  You will see that you can come in the drop downs to the left of the search field you will see the come or, in there as well and we call these Boolean operators.  It's giving the database a more directive on how to run the search.  And, will narrow your search or expand your search and not, will omit content from your search.


If I wanted to say turnover now what it will do is give -- look for small business in turnover or retention and vice versa with any of these other terms -- it will look for any combination of all of these terms.  But put whatever subtopic you want to part in the second and third search field.  If you have a more complicated topic you're interested in researching you could add more search fields.  I've added up to maybe six or seven but I don't think I've hit a limit yet but know you have an option of adding more in there.  Make sure you click on peer-reviewed scholarly journals.  If you're working on a discussion post and it doesn't matter if your art occur is peer-reviewed or not and maybe it's okay to grab something from a trade journal like Harvard business review, you can leave it unchecked but it depends on what your try to do.  Generally, as default I have students check mark peer-review but it depends on what you're looking for and what you need for your class assignment or if you're [inaudible] student, different needs, I want to explain that option is there.


We have three under 356 results but if you want to narrow it down by date you can.  Maybe we need an article for a discussion post in the last five years.  And you have 99 to choose from.  Maybe you are looking at psychology turnover or retention or motivation.  you will see Ebsco logo very often and it's one of our biggest database vendors.  You will see it in most academic institutions and most libraries in general, public or private or academic.  But when you're in one of these databases, you can select more than one database to find articles on your topic.  If you click on choose databases, you can come in here and search more than one database at a time.  From here, you can click on psych info and psych articles.  This will search a couple of our psychology databases so if you wanted articles that also included a little bit of psych aspect and play behavior that's a way to do it and the only downfall is you have to rerun the search.  That gave us another hundred articles or so.  If you're curious of what kind of results you're getting from which database, and the results list you will see databases or database with the database title listed.  Just note most of these look like they're coming from business source complete and when we get on the second couple pages you will see psych articles as well.  I'm in a click on she's databases so you can see the page again.  If you're not sure what is in each of the databases or if it's worth your time to add them to your search, if you hover over this blurb it would -- it will give you information about what is in there.  Some of these multidisciplinary which means it has a lot of different topics in there.  And then you have health sciences and education, hospitality, all sorts of different content.


I don't see any questions about business source complete so far.  Does anybody have a topic they would like me to demo?  I would be happy to do that.  If not we can run a couple of other searches in a different database.  I think one of the things I want to show you is, we clicked that peer-reviewed scholarly journals limiter when we ran the search which is great.  That should limit the results to peer-reviewed only.  I would say the databases do a pretty good job of making sure they limit their results down.  Somebody typed in voluntary employee turnover so we will give that a try.


Before I head off to that, I will run the search and what we will do is I will show you how to verify if your article is peer-reviewed because I think that's important.  If you're an undergraduate, or if you're in your masters, I think if you progress beyond that or even understanding what you're looking for, what you found is really important and we will evaluate and wondering what you can do with it.  What kind of review process has been done so evaluating it for its content.  Looks like there is another topic.  Looks like it is voluntary employee turnover in the judicial system.  That I might end up saving for our Google scholar search.  I will start with voluntary employee turnover because I want to show you how I would break that apart here.


You could say voluntary and I'm going to make this pretty specific.  I can't remember if this is usually a inexact term or something that they usually do separately.  The reason I would do that, I will show you an example -- if we did this as one long search string we currently have 108 results.  Now we are down to nine.  If that ever happens to you, where you are putting in a longer search string here, and you're hitting really limited results or zero results, take some time and break it apart.  what are different subtopics you could be using to expand your search here?  it looks like it is voluntary turnover.  We could say voluntary or involuntary turnover.  Let's see if that expands the results of all.


It was worth a try but you never know what you're going to get.  Feel free to expand it and see what you can get.  Play with the keywords and make sure you borrow any terms you see in the subject terms here in the databases.  They can help you find more articles related to your topic.  One of the examples I used was employee turnover but if we typed in labor turnover, hopefully this gives me more results.  Three more.  You will see that labor turnover is another subject the database has use for that same topic so know the databases -- they are a little bit more strict as far as what you put in and what you get out.  It is not as friendly as Google so try to borrow the way -- terms that the databases used or tagged for other articles.


Before we do the longer topic for Google scholar, I want to show you how to verify peer-reviewed.  You can do this and it works if you're in one of the databases or in Google scholar.  What you will do his head back to the library homepage.  And go to more resources.  I will take it easy and slow down just so anybody who is trying to follow along in their computer can stay where I am at.  Then we will click on Ulrich's verify peer-review and head to the results . one common mistake that students do is assuming that we are going to be searching for the article when we are actually going to be searching for the journal title.  The journals who's responsible for the peer-review process -- that's why we are searching with that title specifically.  Back to the verified peer-review page we will paste in the title of the journal and hit search.

That takes us to Ulrich and they reach out to the journals to verify what the peer-reviewed process is and determine whether or not it looks up to the academic standards.  You will see that this particular journal is listed twice, at the very top of this results list.  That is fine and normal it just means that there are two versions of this particular journal.  Online and print.  But what we really care are about is the referee jacket or shirt which means that that particular journal is in fact peer-reviewed.  If we wanted to use this article, we should be fine.  The only time that might be an issue is if it's a book review or editorial note but if you ever are concerned, feel free to email the library and ask.


If you want access article you can click on the title.  You have the option of the HTML or PDF.  HTML will be right there in the browser and PDF you will give you the PDF fulltext in the browser, something can download if you want to keep it for later.  You can also cite the article, you will see a site button on the right-hand side.  And scroll down to APA and just know that these citations are not usually in perfect format.  They are just there to get you 80% of the way.  They could have all sorts of things wrong, the page number could be wrong, it might not have a DUI even though it actually has add DUI and the title could be in all capitals.  If you have questions about the citation, make sure you reach out to the writing center, they are the APA gurus and so good at answering the questions.  So email them your citation if you have questions about it.


If you happen to accidentally email the library we will refer you to the writing center they will be more than happy to help you.  Any more questions about peer-reviewed or searching in the database here?  Making sure everybody is clear on what is going on before I move over Google scholar.


Google scholar.  You can access Google scholar freely available on the web and you don't have to go through the Walden library.  Although we have a Google scholar search box embedded in the website.  I can show you where that is if you would like.  But know that it is freely available on the web.  Looks like we had those two topics so voluntary employee turnover and in the judicial system so we will start with that.


We will keep it really broad.  What I've done is you will see I have used the Boolean operators, and and not and you can use that to build your search string in Google scholar much like you would need to use them in a database.  I'm going to run this search.  and we have 17,000 results which is quite a bit.  There ways to limit this down.  If we wanted to make sure this was specific to judicial system, we could put it in quotations Mark like we did in the databases which is down to 337 which is much more manageable.  A question popped in -- what makes an article a peer-reviewed article?  What does that mean?  When a journal goes through the peer review process, what happens is an author or authors will submit their article to a journal to be published and they will have a group of peers, doctors, people who are in the field on that particular topic looking and analyzing that that articles methods and data and conclusion are reliable.  They didn't mess with their data or conclusion and making sure that it's not a fabrication or line.  That's why the peer review processes is important and that's why if you get to the point in your coursework where they're asking you to find a peer-reviewed article, that's why, they want you to understand that it's important that the article you're looking at has been reviewed by other people who are influential in that field and understand how the research has been done and what the outcomes are.


Hopefully that answers your questions.


If anybody has questions about what I explained please a me know and I'm happy to elaborate.  Back to Google scholar.  Maybe you could look at court or at other terms that to be a little bit more broad to help you find more articles on that topic.  Like I did in the database, you can build as many, or, Tween related topics that you want and it will help you find more articles.  The next thing you can do is limit your results list by your date range if you want to.  You will notice in my results list I have find@Walden, to the right-hand side.  You will need to link Google scholar to the Walden library and I will walk you through that process now.  In the upper left and corner you will see the three horizontal bars and if you're in the Google scholar main page it will be in the same spot but the logo will not be next to it.  Click on the three horizontal bars.  Then click on settings.  I will go a little slower so you can follow along.  It's easier when I'm teaching this in person at residency because I can see people nodding or looking up at me after they've entered in content ped- if I am going to fast let me know and I will be more than happy to repeat the steps.  Click on library links and type in Walden.  Don't worry about typing in university because we are the only one out there.  Now click search.  Then once you have done that, you will see Walden University library find@Walden pop-up and if you're in the 90s dates you can see open world cat.  If you're outside the United States that might be an option or you may not see anything or you might see a different resource entirely.  It should just be there to help you find more content and world cat is short for world catalog so searching through libraries all over the world and just there to help you.  So make sure they are both checkmark and hit save.  Now you see the find@Walden to the right-hand side.  There are couple of pros and cons searching for articles and Google scholar.  One is that you can get swamped really fast with content which can be great and it can be overwhelming.  Google scholars does not limit to peer-reviewed so the process we did for business source, you have to do that from every source you're pulling from Google scholar because there's no way to narrow this down.  Everyone thing needs to be done manually but one of the nice things about Google scholar is that you have a big picture of what is out there in a given topic.  And you're going to find some resources that are found outside of the Walden library which can be great.  There will be some journals that are not indexed in the databases are we don't pay to subscribe to them and you might be able to find them for free out on the web ped- when you see this PDF or HTML to the right-hand side, know that that means it is freely available on the web in the library, the Walden library doesn't control it or own it or edit it, it's out there on their own.  Some of them may not be out there completely, but that's on Google scholar and the person who posted is not in the library but know that is what is going on with those links.  If you click on the title of the article it will take you to the publisher and they will ask you for payment which we don't want.  A lot of the tuition goes to the database subscriptions so if you run into an article and you don't see a find at Walden, click on the site button and just like the databases know these citations aren't perfect.  They will get you 80 to 90% of the way which is just find but in this case if you wanted this article in full text, you can email the library and we will do our best to help you find the fold article.  You can always email us to check and see.  If we don't have access to it we might refer you to the document delivery service and I will show you where that is.  On the library homepage, click on services and we have a link here called document delivery service.  This is where you can go to request articles we don't have an fulltext byways always tell students, please email us for say don't waste one of your 30 because there's a 30 article per lifetime limit.  Email the library for so if we can see if we can get to the fulltext first and then also requested from DDS, if you're in your doctorate or masters, this is a 7 to 10 day business turnaround.  If it's for final project and you're halfway through the course, try to make sure you have requested it ahead of times you don't have a time crunch on your hands.


Full text books, we can't provide you with books, we can provide you with a chapter of a book but a full book we can't because of copyright laws so documents delivery services are for you if we don't have a fulltext article.  But know that you have a request limit.


I don't see any questions about Google scholar yet.


I think what I will do is borrow part of this topic and run it in Google scholar.  The topic is impact of World Bank -- so I will say IMF or World Bank and private and high context cultures.  We have international monetary fund, so we can add that in.


Looks like it is about the same amount of results which is just fine.  Sometimes when you spell out the acronym, that will save you or provide you with a lot more results.  It's important that you understand this especially when you're in Google scholar and you type in an acronym, you will be getting acronyms that might be and health sciences or social work or education so you will get a lot.  If you can tell it something more specific you will be narrowing it down by quite a bit.


With this particular topic, we are down to 774 results.  Maybe the high context cultures, we could just say context cultures and maybe make it less specific.  And that brought us up another 300 articles.  It depends on how narrow or how specific you would like to make your articles.  I will give you a demo of how you access an article that you might be interested in.  This is actually a perfect example.  Thank you for suggesting the topic.  What does this tell you now?  This particular article and specifically the Journal, the Journal is what is indexed on the backend between the databases in Google scholar and between the different databases.  It is saying, the library has access in these two databases and has access to this particular journal.  From these particular dates.  It has access from 2000 present with an 18 month delay in that's listed as an embargo which means the publisher has not released the most recent 18 months of this article with the articles to this database.  If you had an article that was from December 2018, or rather November 2018, you might be able to get it but just know that if something was going to be within that 18 month range, you could wait a month and until it appears depending on when it was published.  It was published a month ago, you can always try to request it through document delivery service.  But in this case, it looks like we have access in Taylor and Francis which is another one of our databases -- the present without an embargo or delay so let's go ahead and use Taylor and Francis.


That's how you access those articles from Google scholar.  Some of these -- the way you access the PDF for the full text, it displays a little bit differently so if you're struggling with that, don't hesitate to email the library.  We run into all sorts of weird stuff with the database vendors, people have different set up for firewall or antivirus or depend on the browser you're using, there could be all sorts of issues.  If you run into a weird thing with an article and it won't open properly, just email the library, the citation give us information about the error message you're seeing.  We will do our best to make sure you can actually access it and fix it and we also send you a PDF of the article if you're unable to open it.


Hopefully I haven't put you to sleep.  I know it's about lunchtime depending on your time zone.  I don't see any other questions about Google scholar so I will move on from that.  I'm going to head back to the business and management research homepage and won't spend more time on here but I wanted to point out a couple more things that might be helpful for you.  Depending on where you are or what program your income and no we do have company profile and industry report databases.  I will go over what each one of them might have that might be of relevance to you.  This is something I'm hoping to cover in that business databases webinar I'm going to do in the fall and I will open up each one and show you how to search for the different kinds of content in there.  Ibis world is really great if you're looking for industry reports.  Very extensive.  Awesome database.  Business market research is complete is the same thing.  You will find market reports, stuff that has to do with company over review, who is the CEO, how much they make annually if they publicly report.  Guide search is wonderful if you're researching nonprofits and market share report.  It’s maybe not quite as comprehensive as the business market research complete.  I will demonstrate that research in the next webinar that I will provide in the fall.  LEXIS-NEXIS also has some of that company information that might be of interest to you.  And reference USA is interesting if you're looking at geographical location and maybe some demographics to see how many businesses are there insurance companies within a certain ZIP Code and how much did they make a year so it's kind of giving you more of a residential information, business, local business context.  It's a really cool database.


Journals, know you can come in here if you want to search by journal topic, you can certainly do that.  I will open once he can see what it looks like.  And this is one way to look for more articles so if you found a journal you really like you can search within the journal and find articles that might be relevant to you.  You can come in here and limit to peer-review only just to see how many journals are there in business and management or indexed as business and management that are peer-reviewed and looks like there are 2200.  I'm sure they're far more than that but it's just how this is been index for this particular search.  And you can go beyond that and look at all the different options that are here.  Down here as far as research help, a lot of the topics that we talked about today as far as researching, we didn't talk about choosing a topic but we did discuss baking up -- breaking apart keywords and how to do that, selecting a database, the subject terms and index options that are out there, evaluating resources and verifying peer-review.  We have a lot of content embedded in here -- guides that I was talking earlier that discussed different business topics.  If you're a capstone student or doctoral student working on researching for your topic, this lit review section is great.  Same with statistics and data, testings and measures, theories and upcoming webinars will be listed here as well.  If you're a Doc study student, residency materials are listed here also.  I will give you, we have 15 minutes left and I'm open to any questions you have.  I will give you a moment of pause. I'm going to go ahead and end the webinar and I will send you a follow-up webinar to a link to the recording.  I'm not seeing anything popping in, I will end the webinar and hope you have a wonderful day.  Thank you.



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