The Writing Center offers live help with writing questions via text chat. Please consult the weekly schedule below, and click on the button to chat live when a Writing Center staff member is available.
Chat hours for January 2018 through December 2018 (in Eastern time). Chat will be unavailable on the following days: 1/15, 4/1, 4/22, 4/29, 5/28, 7/4, 7/17. (Please check the Announcements section of our homepage for additional updates on chat availability.)
|Sun||no chat hours|
|Mon||10 am–12 noon
1 pm–3 pm
|Tue||8 pm–10 pm|
|Wed||12 noon–2 pm
5 pm–7 pm
8 pm–10 pm
|Fri||10 am–12 noon
12 noon–2 pm
|Sat||no chat hours|
Please see our Chat Policies for what types of questions we can answer.
Students in their coursework up to the proposal stages of their writing may chat live with a writing instructor.
Students in the proposal and final study stage of their doctoral capstone work may chat live with the form and style editors during posted Editor Office Hours, accessed on the Doctoral Capstone Form and Style website.
During chat, we can answer questions about academic writing, APA style and citation guidelines, writing process, word choice, sentence structure, and general grammar. We can also answer questions about Writing Center services and resources, including myPASS, paper reviews, modules, webinars, and web resources.
If you have technical questions about Turnitin within your Blackboard classroom, please contact Student Support at email@example.com.
If you have technical questions about Turnitin in the Academic Skills Center, please contact Academic Skills at firstname.lastname@example.org.
For help submitting assignments or navigating the Blackboard classroom, please contact Student Support at email@example.com.
Our Microsoft Word expertise is limited, and therefore we might not be able to provide detailed help on tables of contents, style tags, and other nuances. For best responses, please contact the Microsoft Word tutors at firstname.lastname@example.org. You can also make an appointment for MS Word assistance.
Doctoral Writing Assessment
If you have questions about the doctoral writing assessment, please visit the Doctoral Writing Assessment Requirement website or e-mail the writing assessment team at email@example.com.
If you have questions about searching the library databases or locating scholarly sources, please contact the Library.
For help developing resumes, CVs, cover letters, or LinkedIn pages, please contact the Career Services Center.
Center for Research Quality
If you have questions related to URR, IRB, MyDR, research methodology, or doctoral capstone forms, contact the Center for Research Quality.
During chat, we are often working simultaneously with many students. Because of this, you might have to wait while we finish up another conversation or complete a task. Please be patient and know that we are eager to help as soon as we are able. If it is taking too long for us to get back to you and you don't want to wait, please e-mail firstname.lastname@example.org. For questions specific to doctoral capstones, e-mail email@example.com.
Although we are happy to talk with all learners about their writing, we must prioritize questions from Walden University students. Also, although many of our resources are open access and available to all learners, some of our resources such as paper reviews and Grammarly are limited to the Walden community. Because of this, please identify if you are a non-Walden student early on in your chat conversation so that we can provide you with appropriate resources.
We request that students abide by Walden University’s Code of Conduct and reserve the right to end any conversation that becomes "disruptive, threatening, unethical, disrespectful, or abusive."