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Paper Reviews: Appointment Policies

myPASS Schedules

myPASS includes two separate schedules for different assignments:

  • Undergraduate Schedule: Use this schedule if you are an undergraduate or submitting coursework for an undergraduate course.
  • Graduate Coursework Schedule: Use this schedule if you would like a review of graduate coursework that does not involve components of the premise, prospectus, or proposal.

Students must make appointments on the schedule that corresponds to the document submitted for review. If your appointment appears on the wrong schedule, a Writing Center instructor reserves the right to mark your appointment as missed.

If the schedule you need to use is full, you should not make your appointment on another schedule. Instead, sign up for a waiting list on the schedule you need and/or check the schedule the next day for openings.

Documents We Review

Types of Assignments

Writing Center instructors review drafted or completed of the following in our one-on-one paper reviews:

  • Discussion posts
  • Course papers
  • KAMs
  • Master's theses
  • EdS capstones
  • Major Assessments

Writing Center instructors can not review the following:

  • Writing that is part of the doctoral capstone study premise, prospectus, or proposal, even if that writing is a part of a course. See our FAQ about changes to services for doctoral capstone students for more information. See What resources are available to help me write my capstone? for a list of resources available to doctoral capstone students.
  • PowerPoint slides, although we do provide a highly useful PowerPoint template, found on our Paper Templates webpage, which comes preformatted with embedded advice about how to form effective presentations.
  • Resumes, CVs, or scholarship applications. The Career Services Center staff is uniquely trained to help students with these materials, so please visit the Career Services Center for assistance.

Students who submit these types of documents may have their appointment marked missed and will not receive feedback.

Types of Files

The Writing Center instructors will only review .doc or .docx files. Instructors will not review PDFs.


Deadline for Attaching a Paper

You may attach your paper to your myPASS appointment at the time that you make an appointment, or you may attach your paper at a later date. The deadline for attaching your paper is 5:00 a.m. Eastern time the morning of your appointment. Every appointment needs to have a paper attached by this deadline, even if you are attaching a revision of a paper that was already reviewed.

If you schedule a same-day appointment, meaning you reserve the appointment the same day the appointment occurs, you must attach your paper within 15 minutes of making your appointment.

If your paper has not been attached to your appointment by the deadline, a Writing Center instructor reserves the right to mark your appointment as missed.

Using Feedback and Making Revisions

Applying Feedback: Students are expected to apply feedback between appointments and drafts, regardless of whether they are submitting a revision or a new paper for review. If you have used our paper review services before, each paper you attach should reflect the advice you received in your previous review(s). This helps ensure that you are developing your writing skills and taking ownership of the revision process. If you are not applying feedback from one review to the next, no matter what we have reviewed (i.e., different papers or the same section of a paper), we reserve the right to mark your appointment as missed and return the paper without a review. As long as we see effort to apply our feedback, students can make up to two appointments per week.

Submitting documents without comments: We also ask that students submit papers that do not include any comments from a faculty member or a Writing Center staff member. If you incorporate past comments and feedback into a revised draft of your paper, you are apt to get more help from your review versus the same feedback as before.

We may also request that students choose another staff member to work with to ensure that they are receiving feedback that best suits their learning style.

Paper Review Response Time

The staff of the Walden Writing Center strives to serve students through timely responses to one-on-one reviews. Our standard response time is 2 days for paper reviews. However, in the event of extenuating circumstances (illness, emergencies, etc.), the Writing Center reserves the right to cancel or delay responses to paper reviews.

Content Questions

If you have questions related to the discipline-specific content of papers, you should direct them to mentors or course instructors. Walden faculty serve as content specialists for all academic programs, and students should defer to them on issues related to content development.

Word Processing and Formatting Help

Please review the support material on the Academic Skills Center website for help with track changes as well as other MS Word functions such as pagination, formatting, and creating a table of contents. Questions beyond the resources provided here should be directed to Microsoft Office Help.

Missed Appointments

An appointment may be marked missed if you violate any of the Writing Center's paper review policies, including our deadline for attaching papers, applying feedback policies, and policies about the kinds of assignments we review.

If you violate one of our policies, you will receive an automatic e-mail that your appointment has been marked as missed, and the Writing Center instructor will open your appointment for another student to use. After three missed appointments, your myPASS account will be automatically deactivated and will need to be reactivated by a Writing Center staff member. E-mail to request we reactivate your account.

If your appointment has been marked as "Missed" and you are not sure why, please click on the flowchart below for assistance.

Download this flowchart via the link below.

Sharing Writing Center Feedback with Faculty

As a policy, we do not copy or report our feedback to faculty members, and when faculty inquire about student appointments, we report only the number and dates of those appointments. If you would like to share our feedback with your instructor, you are welcome to e-mail our feedback to him or her.