Video published on September 30, 2019

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Last updated 10/2/2019

 

Visual: Computer screen sharing

Audio: Nancy Brown: Welcome to How to Attend a Tutoring Appointment with the Academic Skills Center’s Tutoring Program.  In this brief tutorial, you will learn how to navigate the WCOnline scheduling system to attend an appointment with a tutor at the Academic Skills Center.  

Once you have made an appointment with a tutor in the Academic Skills Center, you will need to log back into the scheduling system at the time of the appointment to join your tutor in the virtual tutoring room.  Please note, tutors do not have access to student phone numbers and cannot use a phone to communicate during tutoring sessions.  All tutoring takes place in the virtual tutoring rooms.  We suggest you connect and test your microphone and speakers prior to proceeding to the tutoring area. 

To log back into the schedule at https://waldenu.mywconline.com, enter your name and password, click the  button for the schedule to which you want to navigate and click Log In.  Locate your appointment date and day within the schedule.  Your appointment will appear as a gold or lightly shaded space on the schedule; please click on the box.  Once you select the appointment, click Start or Join Online Consultation.  This will bring you directly into the virtual tutoring room which includes a chat area and whiteboard where your tutor will place further instructions for your appointment, including a link to join them in a meeting space where you can share your screens, such as Skype for Business.  

If you have not used the Skype for Business platform previously, please proceed to the Skype for Business tutorial video.  If you need additional assistance on how to attend your tutoring appointment please email us at ASCtutoring@mail.waldenu.edu.