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About: Policies

Office Hours Policy

Office Hours Staff

Form and Style editors staff the Editor Office Hours service.  Form and Style editors’ role within Walden is to aid students as they complete the doctoral study or dissertation. We work with students on APA, cohesion and flow, alignment, scholarly tone, tables and figures, appendices, as well as other final document characteristics and formatting.

Office Hours Content

Office Hours is a service for Walden Students.  Use Office Hours to contact an editor with a question related to the items mentioned above.  This service is intended as a quick Q&A about the dissertation or doctoral study, live, with an editor.  These are questions that may be answered in 5-7 minutes or less, like: formatting a reference, helping with grammar or APA in one sentence, proofreading a paragraph for passive voice, or determining whether a few sentences are an acceptable paraphrase.  General questions about writing that would pertain to course papers, the premise, or prospectus should be directed to a writing instructor, during Chat hours.

Office Hours is not intended for editors to review documents, so please do not ask them to do so. This service is intended for a brief question, which can be answered in real time, with an opportunity for follow up.  For more detailed or lengthy questions specific to doctoral capstones, please e-mail

Time and Pacing

During chat, we are often working simultaneously with many students. Because of this, there may be a delay in response time as we complete a previous chat. We appreciate your patience and please know that we will respond within chat hours. If you prefer not to wait, please e-mail with your question.

 Editor Office Hours

* Note that times listed below are in Eastern time zone.

Mon 10:00 am–12:00 noon*
1:30 pm–3:30 pm
Tue no office hours
Wed 4:00 pm–6:00 pm
Thu 11:00 am–1:00 pm
1:30 pm–3:30 pm
Fri no office hours

Office Hours are in Eastern time.

Editor Office Hours indicated with an (*) are held by a multilingual writing expert.

Editor Office Hours will not be available on U.S. Holidays: New Year’s, Martin Luther King, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving/day after, or Christmas Eve/Christmas Day. We may have to shift Office Hours to accommodate internal meetings. If Office Hours appears offline when it should be available, and you believe there is an issue, please contact us at



Please see our Office Hours Policy for details on what types of questions we can answer.