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About: Policies

Office Hours Policy

Office Hours Staff

Form and Style editors staff the Editor Office Hours service.  Form and Style editors’ role within Walden is to aid students as they complete the doctoral study or dissertation. We work with students on APA, cohesion and flow, alignment, scholarly tone, tables and figures, appendices, as well as other final document characteristics and formatting.

Office Hours Content

Office Hours is a service for Walden Students.  Use Office Hours to contact an editor with a question related to the items mentioned above.  This service is intended as a quick Q&A about the dissertation or doctoral study, live, with an editor.  These are questions that may be answered in 5-7 minutes or less, like: formatting a reference, helping with grammar or APA in one sentence, proofreading a paragraph for passive voice, or determining whether a few sentences are an acceptable paraphrase.  

Office Hours is not intended for editors to review documents, so please do not ask them to do so. This service is intended for a brief question, which can be answered in real time, with an opportunity for follow up.  For more detailed or lengthy questions specific to doctoral capstones, please e-mail [email protected].

Time and Pacing

During chat, we are often working simultaneously with many students. Because of this, there may be a delay in response time as we complete a previous chat. We appreciate your patience and please know that we will respond within chat hours. If you prefer not to wait, please e-mail [email protected] with your question.

Form and Style Editor Office Hours for Students

Form and Style, editing, and self-editing advice for students writing the capstone.

Office Hours provide an informal, group advising setting where students may ask questions and receive advice about APA, writing, grammar, formatting, and general editing and self-editing in the capstone.

Students may ask any questions pertaining to writing the proposal or final study. The editor will provide advice and resources. Because this is a group advising environment, individual students will take turns to ask their questions and receive answers. The advisors may address the questions from two or more students at the same time whenever it is possible, in consideration of the time limit or the long turn-around time of some questions. Students who are waiting for their turn can often learn useful information from listening to other students’ questions. 

Please note the following:

  • Office Hours are appropriate for brief questions and answers (usually no more than 10 minutes) and the editors do not approve or disapprove any studies during this time.
  • Time permitting, editors can demonstrate MS Word formatting actions, but will not perform editing on student work during Office Hours.
  • An office hours session may occasionally need to be cancelled on short notice.
  • Inquiries about the approval timelines and status of submitted documents should be directed to the [email protected]

Form and Style Office Hours Staff

Learn more about our Editors.

Upcoming Events

Hours are in Eastern time. Convert hours to your time zone.

Enter Form & Style Office Hours Zoom Room


Please see our Office Hours Policy for details on what types of questions we can answer.

Appropriate Conduct for Working With Our Professional Staff

To Walden Students

As professional writing instructors and editors, we are committed to working with Walden University students, both online in various services and in person at residencies and intensives, to listen respectfully as we provide writing support. In turn, we hold students to the university’s Code of Conduct and reserve the right to end conversations that are hostile or otherwise inappropriate.

To the General Learning Public

We are also happy to provide free and open access website instruction, videos, podcast, and social media to the general learning public and other educators. However, we expect the same mutual respect we require of Walden’s student population. We do not condone abusive and otherwise inappropriate behavior towards our staff or other Walden University community members. We reserve the right to end hostile or unproductive engagement.