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About: Policies

Office Hours Policy

Office Hours Staff

Form and Style editors staff the Editor Office Hours service.  Form and Style editors’ role within Walden is to aid students as they complete the doctoral study or dissertation. We work with students on APA, cohesion and flow, alignment, scholarly tone, tables and figures, appendices, as well as other final document characteristics and formatting.

Office Hours Content

Office Hours is a service for Walden Students.  Use Office Hours to contact an editor with a question related to the items mentioned above.  This service is intended as a quick Q&A about the dissertation or doctoral study, live, with an editor.  These are questions that may be answered in 5-7 minutes or less, like: formatting a reference, helping with grammar or APA in one sentence, proofreading a paragraph for passive voice, or determining whether a few sentences are an acceptable paraphrase.  General questions about writing that would pertain to course papers, the premise, or prospectus should be directed to a writing instructor, during Chat hours.

Office Hours is not intended for editors to review documents, so please do not ask them to do so. This service is intended for a brief question, which can be answered in real time, with an opportunity for follow up.  For more detailed or lengthy questions specific to doctoral capstones, please e-mail

Time and Pacing

During chat, we are often working simultaneously with many students. Because of this, there may be a delay in response time as we complete a previous chat. We appreciate your patience and please know that we will respond within chat hours. If you prefer not to wait, please e-mail with your question.

Editor Office Hours

Office hours for January 2018 through June 2018 (in Central time). There are no office hours on Saturdays or Sundays. Additionally, office hours will not be available during the following holidays and staff retreats: 1/15.

Mon* 9:00 am–11:00 am
Tue 8:30 am–10:30 am
Wed 9:00 am–11:00 am
3:00 pm–5:00 pm
Thu 10:00 am–12:00 noon
Fri 9:00 am–11:00 am

* Monday’s Editor Office Hours are with our multilingual expert, who is available to answer your American Academic English questions.



Please see our Office Hours Policy for details on what types of questions we can answer.