Please find your required library readings below. If you have problems with the links below, please contact the Library. If you have APA questions about these materials, please contact the Writing Center.

The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.

Please enter your myWalden user name and password at the prompt.

Amabile, T., & Kramer, S. (2012). How leaders kill meaning at work. Mckinsey Quarterly, 1, 124–131.

Baek-Kyoo (Brian), J., Sushko, J. S., & McLean, G. N. (2012). Multiple faces of coaching: Manager-as-coach, executive coaching, and formal mentoring. Organization Development Journal, 30(1), 19–38.

Bagley, C. E. (2008). Winning legally: The value of legal astuteness. Academy of Management Review, 33(2), 378–390. <

Belschak, F. D., & Den Hartog, D. N. (2009). Consequences of positive and negative feedback: The Impact on emotions and extra-role behaviors. Applied Psychology: An International Review, 58(2), 274–303.

Berry, G. R. (2011). Enhancing effectiveness on virtual teams. Journal of Business Communication, 48(2), 186–206.

Byrd, J. T., & Luthy, M. R. (2010). Improving group dynamics: Creating a team charter. Academy of Educational Leadership Journal, 14(1), 13–26.

Cabrera, E. F. (2012). The six essentials of workplace positivity. People & Strategy, 35(1), 50–60.

Cannon, M. D., & Witherspoon, R. (2005). Actionable feedback: Unlocking the power of learning and performance improvement. Academy Of Management Executive, 19(2), 120–134.

Casse, P., & Banahan, E. (2011, September). 21st century team skills. Training Journal, 11–16.

Daniel, L. J., & Davis, C. R. (2009). What makes high-performance teams excel? Research Technology Management, 52(4), 40–45.

DeRosa, D. (2009). Virtual success: The keys to effectiveness in leading from a distance. Leadership in Action, 28(6), 9–11.

Dewar, T. (2006). Virtual teams—Virtually impossible? Performance Improvement, 45(5), 22–25.

Duska, R. F. (2004). Six cures for current ethical breakdowns. Journal of Financial Service Professionals, 58(3), 23–26.

Edmondson, A., & Smith, D. (2006). Too hot to handle? How to manage relationship conflict. California Management Review, 49(1), 6–31.

Emelo, R., & Francis, L. M. (2002). Virtual team interaction. T+D, 56(10), 17–19.

Engels, J. J. (2007). Delivering difficult messages. Journal of Accountancy, 204(1), 50–52.

Epstein, M. J., Buhovac, A. R., & Yuthas, K. (2010). Implementing sustainability: The role of leadership and organizational culture. Strategic Finance, 91(10), 41–47.

Feedback: Annoying noise or effective management tool? (2010, February). Payroll Manager's Report, 10(2), 1–12.

Flanagan, T., & Runde, C. (2010). Conflict-competent teams. Sales & Service Excellence, 10(9), 7.

French, S. L., & Holden, T. (2012). Positive organizational behavior: A buffer for bad news. Business Communication Quarterly, 75(2), 208–220.

Gallo, A. (2012, February). How to work with someone you hate. Finweek, 39–40.

Hicks, R. (2011). How to give difficult feedback. Physician Executive, 37(3), 84–87.

Hicks, R., & McCracken, J. (2013). Popcorn coaching. Physician Executive, 39(1), 85–87.

Hills, L., D.A. (2017). Ten ways to reduce workplace drama. The Journal of Medical Practice Management: MPM, 33(1), 19-23.

Jeffrey, S. (2009). Are you killing creativity? Sales & Service Excellence, 9(5), 5.

Kish-Gephart, J., Detert, J., Treviño, L., & Edmondson, A. (2009). Silenced by fear: The nature, sources, and consequences of fear at work. Research in Organizational Behavior, 29, 163–193.

Lencioni, P. (2006). Silos, politics, turf wars. Leadership Excellence, 23(2), 3–4.

Lencioni, P. (2009). Teamwork, leadership and suffering. Focus: Teams, 6(1), 8.

Lencioni, P. M. (2003). The trouble with teamwork. Leader to Leader, 2003(29), 35–40.

Leveraging HR and knowledge management in a challenging economy. (2009, June). HR Magazine, 54(6), 1–9.

Lindner, R. & O’Brien, D. (2019). The Global Virtual Teams Project: Learning to manage team dynamics in virtual exchange. In A. Turula, M. Kurek, & T. Lewis (Eds.), Telecollaboration and virtual exchange across disciplines: In service of social inclusion and global citizenship (pp. 81-89). Research-publishing.net. https://doi.org/10.14705/rpnet.2019.35.943

Longnecker, C. O. (2011). Characteristics of really bad bosses. Industrial Management, 53(5), 10–15.

Maccoby, M. (2010). The 4 Rs of motivation. Research Technology Management, 53(4), 60–61.

Maciariello, J. A. (2006). Mastering Peter Drucker's The Effective Executive. Leader to Leader, 2006(41), 50–54.

Martin, X. (2011). Toward a new conceptual model of management and leadership competencies and their impact on organizations' performance. In Proceedings of The 7th European Conference on Management, Leadership, and Governance (pp. 270–276). Reading, United Kingdom: Academic Conferences and Publishing.

McComb, S., Schroeder, A., Kennedy, D., & Vozdolska, R. (2012). The five Ws of team communication. Industrial Management, 54(5), 10–13.

Mockaitis, A. I., Rose, E. L., & Zettinig, P. (2012). The power of individual cultural values in global virtual teams. International Journal of Cross Cultural Management. 12(2), 193–210.

Pannoni, R., & Ricketts, G. (2010). A new taxonomy for learning. Chief Learning Officer, 9(8), 32–35.

Payne, V. (2007). Delivering coaching feedback. In Coaching for High Performance (pp. 79–95). New York, NY: American Management Association International.

Pfeffer, J., & Veiga, J. F. (1999). Putting people first for organizational success. Academy of Management Executive, 13(2), 37–48.

Posner, B. B. (2010). Values and the American manager: A three-decade perspective. Journal of Business Ethics, 91(4), 457–465.

Russell, J., & Russell, L. (2010). Talk me through it: The next level of performance management. Training and Development, 64(4), 42–48.

Saunders, D. (2007). Create an open climate for communication. American Salesman, 52(11) 25–29.

Scofidio, B. (2010). This is your motivation strategy? Corporate Meetings & Incentives, 29(3), 12–16.

Smith, G., & Yates, P. (2012, November). The benefits of self-reflection. Training Journal, 49–51

Stone, D., & Heen, S. (2014). Difficult Conversations 2.0: Thanks for the feedback!. Rotman Management, 71-75.​

Stop workplace drama: No more complaints, excuses and regrets. (2011). Public Relations Tactics, 18(5), 10.

Topchik, G. S. (2004). The platinum skill of giving and receiving feedback. In Accidental Manager (pp. 99–127). New York, NY: American Management Association International.

Workplace drama: There’s no place for theater. (2019). Nursing Management (Springhouse), 50(3), 6.

Yates, K., & Beech, R. (2006). Six crucial steps to effective global communication. Strategic Communication Management, 10(5), 26–29.

Yates, K., & Vallas, S. (2012). The character of communication. Communication World, 29(3), 23–26.

Zigarmi, D., Houson, D., Diehl, J., & Witt, D. (2010). Employee work passion: A new look at engagement. Chief Learning Officer, 9(6), 32–35

Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.

If you have questions about your required course textbooks, please contact Customer Care at support@waldenu.edu