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MGMT 8020 Managing Organizational Systems and Complexity: Welcome & Course Readings

Welcome to your course guide

Please find your required library readings below. If you have problems with the links below, please contact the Library. If you have APA questions about these materials, please contact the Writing Center.

MGMT 8020 Required Course Readings


The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.

Please enter your myWalden user name and password at the prompt.

Beinhocker, E. (2006). The adaptable corporation. The McKinsey Quarterly, 2, 76–87.

Bonabeau, E. (2007). Understanding and managing complexity risk. MIT Sloan Management Review, 48(4), 62–68.

Chickowski, E. (2008). 10 project chartering tips. CIO Insight Supplement, S6, 28.

García-Quijano, C. (2009). Managing complexity: Ecological knowledge and success in Puerto Rican small-scale fisheries. Human Organization, 68(1), 1–17.

Gonsalves, F. A. J., & Eiler, R. G. (1996). Managing complexity through performance measurement. Management Accounting, 78(2), 34–38.

Kerridge, D. (1997). Managing complexity. The Journal for Quality and Participation, 20(2), 60–65.

Maznevski, M., Steger, U., & Amann, W. (2007). Managing complexity in global organizations. Perspectives for Managers, (141), 1–3.

Petkov, D., Petkova, O., Andrew, T., & Nepal, T. (2007). Mixing multiple criteria decision making with soft systems thinking techniques for decision support in complex situations. Decision Support Systems, 43(4), 1615–1629.

Schwaninger, M. (2000). Managing complexity—The path toward intelligent organizations. Systemic Practice and Action Research, 13(2), 207–241.

Werhane, P. (2008). Mental models, moral imagination and system thinking in the age of globalization. Journal of Business Ethics, 78(3), 463–474.

Wolstenholme, E. F. (2003). Towards the definition and use of a core set of archetypal structures in system dynamics. System Dynamics Review, 19(1), 7–26.

Other Readings

Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.

If you have questions about your required course textbooks, please contact Customer Care at