The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.
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González-Herrero, A., & Smith, S. (2008). Crisis communications management on the web: How Internet-based technologies are changing the way public relations professionals handle business crises. Journal of Contingencies and Crisis Management, 16(3), 143–153.
Guo, K. H., Yuan, Y., Archer, N. P., & Connelly, C. E. (2011). Understanding nonmalicious security violations in the workplace: A composite behavior model. Journal of Management Information Systems, 28(2), 203–236.
Heath, R. L., Lee, J., & Ni, L. (2009). Crisis and risk approaches to emergency management planning and communication: The role of similarity and sensitivity. Journal of Public Relations Research, 21(2), 123–141.
Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.
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