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EDUC 7355 Capstone: Building a Culture of Continuous Improvement: Welcome & Course Readings

Welcome to your course guide

Please find your required library readings below. If you have problems with the links below, please contact the Library. If you have APA questions about these materials, please contact the Writing Center.

EDUC 7355 Required Course Readings


See the Literature Review tab for help specific to your Capstone Literature Review.


The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.

Enter your myWalden user name and password at the prompt.

Audretsch, D. B., Martínez-Fuentes, C., & Pardo-del-Val, M. (2011). Incremental innovation in services through continuous improvement. The Service Industries Journal, 31(12), 1921–1930.

Baker, F. W., III, Chow, A., Woodford, K., & Maes, J. D. (2012). Applying continuous improvement techniques to instructional design technology (IDT) for greater organizational effectiveness. Organization Development Journal, 30(1), 53–62.

Bresciani, M. J. (2010). Data-driven planning: Using assessment in strategic planning. New Directions for Student Services, 132, 39–50.

Camden, C., Swaine, B., Tétreault, S., & Bergeron, S. (2009). SWOT analysis of a pediatric rehabilitation programme: A participatory evaluation fostering quality improvement. Disability & Rehabilitation, 31(16), 1373–1381.

Cellini, S. R. (2012). For-profit higher education: An assessment of costs and benefits. National Tax Journal, 65(1), 153–180.

Chen, Y., Siegler, J., & Csillag, J. (2012). Theory of reasoned action for continuous improvement capabilities: A behavioral approach. RAE: Revista de Administração de Empresas, 52(5), 546–564.

Kelly-Woessner, A. (2011). The great assessment diversion. Chronicle of Higher Education, 57(24), A37–A39.

Kezar, A. (2001). Understanding and facilitating organizational change in the 21st century: Recent research and conceptualizations (Special issue). ASHE-ERIC Higher Education Report, 28(4), 1–9

Kitchie, M., Harrell-Blair, K., & Gregory, D. (2010). Visioning and goal setting: Creating a map for your programming board. Campus Activities Programming, 43(1), 6–10.

Leonard, F. S. (1988).The case of the quality crusader. Harvard Business Review 66(3), 12–20.

Lynch-Cerullo, K., & Cooney, K. (2011). Moving from outputs to outcomes: A review of the evolution of performance measurement in the human service nonprofit sector. Administration in Social Work, 35(4), 364–388.

Middaugh, M. F. (2009). Closing the loop: Linking planning and assessment. Planning for Higher Education, 37(3), 5–14

Morrow, C. B., Nguyen, Q. V., Shultz, R. G., Murphy, J. M., & Mignana, M. A. (2012). A local health department’s journey to the summit: A case study of a decade of quality improvement. Journal of Public Health Management and Practice , 18(1), 63–69.

Ndoye, A., & Parker, M. A. (2010). Creating and sustaining a culture of assessment. Planning for Higher Education, 38(2), 28–39.

Penn, J. D. (2011). The case for assessing complex general education student learning outcomes. New Directions for Institutional Research, 149, 5–14.

Powell, B. A., Gilleland, D. S., & Pearson, L. C. (2012). Expenditures, efficiency, and effectiveness in U.S. undergraduate higher education: A national benchmark model. Journal of Higher Education, 83(1), 102–127.

Rhodes, T. L. (2012). Show me the learning: Value, accreditation, and the quality of the degree. Planning for Higher Education, 40(3), 36–42.

Sandmann, L. R., Williams, J. E., & Abrams, E. D. (2009). Higher education community engagement and accreditation: Activating engagement through innovative accreditation strategies. Planning for Higher Education, 37(3), 15–26.

Sim, K. L., Rogers, J. W., & McQuilkin, J. (2008). Challenges and frustrations of implementing lean manufacturing. Proceedings for the Northeast Region Decision Sciences Institute (NEDSI), 609–614

Singh, J., & Singh, H. (2013). Continuous improvement strategies: An overview. IUP Journal of Operations Management, 12(1), 32–57

Starbuck, W. H. (2003). Turning lemons into lemonade: Where is the value in peer reviews? Journal of Management Inquiry, 12(4), 344–351.

Swaffield, S. (2007). Light touch critical friendship. Improving Schools, 10(3), 205–219.

Yin, A. C., & Volkwein, J. F. (2010). Assessing general education outcomes. New Directions for Institutional Research, 2010(Supp.),79–100.






Other Readings

Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.

If you have questions about your required course textbooks, please contact Customer Care at