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DDS Frequently Asked Questions

Get full text with DDS

Have you encountered an article or book chapter that is unavailable in our collection?  Is this article or book chapter something you need for a research project you are trying to complete for a course here at Walden?  If so, you can request the full text for free using our Document Delivery Service (DDS)!

Please note:  Document Delivery Service is not intended to be used for articles or book chapters you want for discussion posts; this service is also not used for obtaining the optional readings encountered in your courses.  Contact Ask a Librarian for help with these sorts of materials.  

  • This service is now available to all Walden students and faculty on a trial basis through April 30, 2016.
  • Please read the DDS guidelines before making your request.

DDS guidelines

  • Delivery time for DDS items is 7-10 business days.
  • DDS is always free to you. However, there is a $55 price cap (cost to the Walden Library) on all requests. We reserve the right to cancel any request that will cost more than $55.

  • There is a 30 article per lifetime limit on the number of free articles or book chapters that you can receive.

  • DDS is not intended to be used for articles or book chapters you want for discussion posts; this service is also not used for obtaining the optional readings encountered in your courses.  Contact Ask a Librarian for help with these sorts of materials.

  • DDS items are digital copies (PDFs). We do not send hard copies of books or articles.

  • Due to copyright restrictions, we cannot deliver entire e-books and fill only one book chapter per request. If you need more than three chapters, contact Ask a Librarian for help with alternative access methods.

  • Our ability to fill your request may be limited by the availability of the requested document in our partner libraries.

  • Providing incomplete citation information may invalidate your request. For articles, include the journal and article title, author, volume, issue number, year, and the page numbers. For book chapters, include the book and chapter title, author and/or editor, year, and chapter page numbers.

  • You cannot request a copy of a dissertation from another institution through DDS.  Please contact your local public library to see if they will request it from the institution through Interlibrary loan.  If you would like assistance locating your local public library, please contact Ask a Librarian.

  • Once a request is filled, you will get an email that the document is available. The document is only available for 30 days from the day it is received through DDS. After 30 days, the document is dropped from the DDS server due to licensing restrictions. It is your responsibility to print or download a copy of the document if you would like to access it beyond the 30 days.

Alternative full text

Tell us about your topic. We can recommend search strategies to help you find materials that are available in immediate full text.