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Ask a Librarian: Ask a Librarian

How to contact a Librarian

Librarians can help you navigate the databases, develop search strategies, find reliable, scholarly sources, and more.

Help outside of the Library

Email the Writing Center at for help with:

  • Writing
  • APA style
  • Grammarly

Contact Student Support for help with:

  • Basic technical support
  • Portal login
  • Blackboard
  • TurnItIn
  • eCollege

For information on how to contact other departments or for other inquiries, try Quick Answers.

Ask a Librarian by email

Ask a Librarian by phone

If you call our Ask a Librarian phone line, please leave a detailed message including your:

  • Name
  • Walden student ID number
  • Question for the Library

Please speak clearly and give complete information. We may not be able to get back to you if the message is incomplete.

A librarian will typically respond via email to your question within 24 business hours. Holidays or school closures may affect response times. Please monitor your student email for a written response.

Phone number: 1-855-764-4433 (toll free)