System type and browser
If you are using Windows or a Mac, you can join the “standard view” of the webinar through a modern browser (Chrome, Firefox, Safari, or Edge) or the “classic view” through the Adobe Connect Application, which you need to download. You will be prompted to choose which option you prefer when you join the webinar. If you would like to use the application, you can download it via these links:
We do not recommend using Internet Explorer. If you are joining from an older browser (e.g., Internet Explorer) or an older desktop application, you will be prompted to join from a modern browser (Chrome, Firefox, Safari, or Edge) or to upgrade to the latest version of the desktop application (see download links above).
If you are using a Chromebook or Linux, you will automatically join a webinar in standard view and do not need to download the application.
Choppy or distorted audio may be the result of poor internet connection or low bandwidth.
Some users joining through a browser have had issues with the audio matching the shared slides or not hearing any audio.
Tips to help troubleshoot these or other audio issues:
If you want to join the webinar via a mobile device, you can join through your browser, or you can download the Adobe Connect Mobile app, which is optimized for a small screen.
Note that the Adobe Connect Mobile app does not& currently support some features, like accessing links or downloading files. You are always welcome to access links or download files from the recording of the webinar that we will post in the Webinar Archive.
The Writing Center records and posts all of our webinars in our Webinar Archive.
Tips for accessing webinar recordings:
Technical Note: When you open a recording, please press the play icon to start the recording. If the PowerPoint slides don’t display, you may need to open an alternative version of the recording by selecting “switch to classic view.” The recording will re-open in your browser. If it does not, open the recording in a different browser (e.g., Firefox or Microsoft Edge).
If a webinar recording is not loading, try viewing the recording through the Adobe Connect Application instead of your browser. Follow these steps:
If you have further issues or need assistance, reach out to email@example.com.