In alignment with the missions of Walden University, the College of Social and Behavioral Sciences, and the Office of Student Experiential Learning Services, the School of Counseling Office of Field Experience (SOC-OFE) serves all counseling programs by working with adult learners to apply their developing skills as scholar-practitioners in culturally and contextually diverse opportunities. The SOC-OFE additionally supports adult learners in the development of their identities as agents of social change and as competent and confident counseling professionals.
In alignment with the visions of Walden University, the College of Social and Behavioral Sciences, and the Office of Student Experiential Learning Services, the SOC-OFE directs diverse opportunities for adult learners to demonstrate their skills of inquiry, discovery, and professional practice. The SOC-OFE is motivated to assure peak educational quality, integrity, and customer service as well as leading the capstone processes. The SOC-OFE envisions a global scope of practice resulting in competent and confident counseling professionals being agents of social change upon graduation.
The SOC-OFE consists of an academic team (field experience academic coordinators) as well as an operations team (field experience operations director and coordinators, based in Walden’s Minneapolis office—often referred to collectively as “the field office”). The director of field experience oversees both SOC-OFE teams.
The director of field experience is a full-time administrator for the School of Counseling. This individual is responsible for all field experience curriculum development (i.e., practicum and internship courses) and all the administrative duties of the SOC-OFE for the counseling programs. The director of field experience is responsible for overseeing all policy and procedural changes in the SOC-OFE; supervising the field experience operations director, field experience operations coordinators, and field experience academic coordinators; scheduling site supervisor and student orientations; and facilitating the remediation process for field experience issues. The director of field experience also collaborates with program, school, college, and university leadership for all counseling programs and interfaces with Walden’s Office of Student Experiential Learning Services, which includes providing routine reporting and data collection.
Field experience academic coordinators are Walden faculty members who support the faculty supervisors and student application processes for the counseling programs. Field experience academic coordinators work with the director of field experience to develop and implement field experience policies and procedures for the counseling programs, are responsible for approving students’ field experience site and site supervisor selections, and serve as the primary course leads for the practicum and internship courses.
The field experience operations director, working closely with the director of field experience, is responsible for the operations of the SOC-OFE in Minneapolis. This individual provides guidance and supervision to the field experience operations coordinators, implementing and assuring compliance with policy and procedural changes in the SOC-OFE, and maintaining web-based and written materials. The field experience operations director collaborates with departments across the university, including Student Success Advising, the Registrar’s Office, and Walden’s Office of Student Experiential Learning Services, ensuring the SOC-OFE complies with university policies and procedures, and providing routine reporting and data collection.
Field experience operations coordinators are Walden staff members who act as the main point of contact for students on matters related to the field experience. The field experience operations coordinators work with the director of field experience, field experience operations director, and field experience academic coordinators to assist students in the field experience process.
The field experience operations coordinators handle the first line of communication for the SOC-OFE. Field experience operations coordinators are available via email, live chat, or by telephone appointment. Current contact information for the field experience operations coordinators is available on the “Contact Us” page of the SOC-OFE website. Communication is responded to in the order in which it is received; students should expect to receive a response to email and voicemail communication within 2 business days. Students can schedule individual telephone appointments with the field experience operations coordinators on this page as well.
Students should be mindful of the Code of Conduct and other conduct policies when communicating with the SOC-OFE, as with all parties within the university. Violation of these policies (i.e., inappropriate or excessive communication, lack of response to communications from the SOC-OFE) may warrant a Code of Conduct inquiry, which can result in sanctions (see “Student Conduct and Responsibilities” in Section 3 of the Walden University Student Handbook for details).
Meditrek, a product of HSoft Corporation, is a user-friendly online tool that is used by the SOC-OFE for the documentation of field experiences. Students, faculty, and site supervisors are provided with login credentials and are required to use Meditrek throughout the field experience process. See the SOC-OFE website for detailed information about Meditrek