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Field Experience: College of Nursing: Contact Us

Contact the Field Experience Team

Answers to most of your questions can be found on this website or in the Practicum Manual


Steps to Live Chat with Field Experience Support:

  1. Log in to your myWalden student portal.  Your portal is available at  
  2. Click on “HELP” tab in the right-hand corner of the top tool bar.
  3. Click on “LIVE CHAT SUPPORT” link. 


Telephone: 1-800-WALDENU [1-800-925-3368]




General Field Experience Questions : 

The standard Service Level Agreement (SLA) for the Office of Field Experience is two business days.  During term start periods when the office experiences high volume, responses may be delayed. 


Students may schedule an appointment to speak with an Office of Field Experience staff member by telephone. Appointments allow you to discuss more detailed and complex matters related to field experience.  To schedule an appointment, call 1-800-WALDENU (1-800-925-3368) for support or to schedule a phone appointment.

Roundtable Sessions

The College of Nursing Office of Field Experience holds roundtable informational sessions to discuss certain topics related to field experience.  These sessions include general information, overviews, and general Q&A.

Topics for roundtable sessions include the following:

  • Planning for Practicum Overview
  • Application Process Overview
  • Onboarding Requirements & CastleBranch
  • Tips to Find a Preceptor & Site


Click here to review the schedule, available sessions and register for a session.

Students must register for a Roundtable Session to receive information to access a session.



Guidelines for Roundtable Sessions:

  • Students must register for a session to receive information to log in to a session.
  • Sessions are held via "Microsoft Teams" platform.
  • Other students will be present during the call so please do not plan to discuss personal or private information during the session. 
  • Sessions are not designed for 1:1 support of students.  Students needing more individualized 1:1 support should call, email or live chat with Field Experience. 
  • Days and times may vary.  Students should click the link above for updates to the schedule. 

CastleBranch Contact Information