To cancel your residency registration, please review Walden’s residency cancellation policy.
To cancel before the deadline:
Please note: You will not be able to use the above directions after the cancellation deadline for the residency has passed.
You may cancel your registration within your myWalden university portal without penalty, provided the cancellation request is made at least 30 days prior to the start of the event. Cancellations between 30 and 11 days prior to the event start date will result in a refund minus a 5 percent cancellation fee. If you cancel after this deadline, you will be billed in full for the course.
You may cancel your registration within your myWalden university portal for an international or non-contiguous U.S. event without penalty, provided the cancellation request is made at least 84 calendar days (12 weeks) prior to the start of the event. Cancellations between 84 and 42 days prior to the event start date will result in a refund minus a 5 percent cancellation fee. If you cancel within 42 days (6 weeks) of the start date, you will be billed in full for the course.
If you are cancelling your event due to an emergency, you may submit a Residency Petition form and supporting documents within 14 days after the event to request a possible refund of course registration fees. Submitting a petition does not mean that your registration will be cancelled. Students will be asked to provide documentation supporting the student’s need to cancel the registration after the deadline. Documentation needs to provide evidence that the reason for late cancellation was unavoidable and unforeseeable.
Petitions and supporting documentation must be submitted to your Student Success Advisor no later than 14 calendar days after the residency ends. There are no exceptions to this policy. If you do not cancel before the cancellation date and do not have an approved petition through the above petition process, you will be billed and expected to pay the residency fee, whether or not you attend(ed).
Contact your Student Success Advisor for additional details about residency/lab/intensive retreat petitions and cancelling your event due to an emergency.