DO NOT MAKE ANY TRAVEL ARRANGEMENTS until you are registered and your residency, lab or intensive retreat appears in your myWalden portal course listing!

• If your residency, lab or intensive retreat occurs in a future term, you will see it listed under Future Courses when you are officially registered.
• If your residency, lab or intensive retreat occurs in the current term, you will see it listed under Current Courses when you are officially registered.

1. Log in to your myWalden university portal.
2. Click the “Academics” tab.
3. Click “Future Courses” and verify the event you selected is displayed.
4. You will receive a confirmation email within 5-7 business days after your registration is processed.
5. If you do not receive a confirmation email within 7 business days of registering, please contact University Events at askevents@mail.waldenu.edu to request a confirmation.
6. After you see your course in your myWalden portal course listing, you can make your travel arrangements.
7. Please pay close attention to all of the details in the confirmation email as it contains specific hotel and travel information as well as other tips to prepare for your experience. We strongly recommend you stay at Walden’s host hotel to take advantage of Walden’s special group rate, complimentary Wi-Fi in your sleeping room, and unlimited networking opportunities.

Cancellation Policy for Residencies Occurring in the 48 Contiguous United States and Virtual Residencies

You may cancel your registration within your myWalden university portal without penalty, provided the cancellation request is made at least 30 days prior to the start of the event. Cancellations between 30 and 11 days prior to the event start date will result in a refund minus a 5 percent cancellation fee. If you cancel after this deadline, you will be billed in full for the course.

Cancellation Policy for Residencies Occurring Outside the 48 Contiguous United States

You may cancel your registration within your myWalden university portal for an international or non-contiguous U.S. event without penalty, provided the cancellation request is made at least 84 calendar days (12 weeks) prior to the start of the event. Cancellations between 84 and 42 days prior to the event start date will result in a refund minus a 5 percent cancellation fee. If you cancel within 42 days (6 weeks) of the start date, you will be billed in full for the course.

If you are cancelling your event due to an emergency, you may submit a Residency Petition form and supporting documents within 14 days after the event to request a possible refund of course registration fees. Submitting a petition does not mean that your registration will be cancelled. Students will be asked to provide documentation supporting the student’s need to cancel the registration after the deadline. Documentation needs to provide evidence that the reason for late cancellation was unavoidable and unforeseeable.

Petitions and supporting documentation must be submitted to your Student Success Advisor no later than 14 calendar days after the residency ends. There are no exceptions to this policy. If you do not cancel before the cancellation date and do not have an approved petition through the above petition process, you will be billed and expected to pay the residency fee, whether or not you attend(ed).

Contact your Student Success Advisor for additional details about residency/lab/intensive retreat petitions and cancelling your event due to an emergency.