Technology Support: Meditrek

ePortfolio is a tool used by students enrolled in some Walden University programs within the Richard W. Riley College of Education and Leadership and the School of Nursing to manage a portfolio of their work. Only those students who have an ePortfolio requirement will have access to an ePortfolio. Walden’s ePortfolio is housed within the Taskstream system, and is used to manage student submissions and faculty rubrics and feedback. For more information about Tasktream, please visit that section of the website.

Candidates who are working on their ePortfolio are registered for this non-course requirement by the University. The portfolio brings together work from all the courses in the program and demonstrates that the candidate has acquired both the knowledge (scholar) and the ability to apply (practitioner) it. A portfolio assessor works with candidates on an individual basis to ensure that each artifact required in the portfolio is adequately completed. Once the ePortfolio (also called the collection of Major Assessments) and all other program requirements are met, a student’s degree can be awarded.

Students in Walden’s masters and doctoral Education programs, some Nursing programs, and all doctoral programs will use Taskstream at different points in their programs.

• Students in some of Walden’s master’s level education and nursing programs will use Taskstream as part of their ePortfolio requirement.
• Students in the doctoral education programs will also use Taskstream as part of their ePortfolio requirement, in addition to using it for their doctoral capstone.
• Students in Walden’s doctoral level programs will use Taskstream to complete their doctoral capstone after they have been enrolled in their capstone course and have both a chair and a second member assigned.

To access ePortfolio, log into your myWalden portal and click on the Academics tab. The link to your ePortfiolio is located on the bottom half of the page, beneath the blue header for Academic Program. Clicking on the ePortfolio link will open a new window and take you to an ePortfolio Taskstream page. If a new window does not open and direct you to the Taskstream page, please ensure that your pop-up blockers have been disabled.

To access the Taskstream area of ePortfolio and to start uploading documents, please click on the DRF link with your program label. DRF stands for directed response folio, and this page has been pre-populated based on your program information. If for some reason the degree label on your DRF link is incorrect, please contact your Student Success Advisor for assistance in requesting access to the correct DRF.

A DRF is a directed response folio, and this is the area within the ePortfolio into which you will upload documents. Your DRF will vary based on your program and this information has been pre-populated for you based on the program in which you are enrolled.

There are two different reasons to use Taskstream –either for a program’s ePortfolio requirements or for the review process associated with a doctoral capstone. Depending on why you are using Taskstream, you’ll have different ways to access Taskstream.

• To access your ePortfolio  through Taskstream, the link is available from the Academics tab of your myWalden portal.
• To access your MyDR (doctoral capstone) through Taskstream, the link is only available within your doctoral capstone course once your chair and second committee members have been confirmed by the Office of Research and Doctoral Services and your capstone course has started.
  • Note: If you have only a chairperson when starting your capstone course, you will not have access to MyDR, nor will you have access to TaskStream for your doctoral capstone.

EdD, PhD Education, and EdS students will have two DRFs listed on their Taskstream home page (see image below).

Please ensure that you are clicking on the appropriate DRF depending on which portion of your program you are working on. For example, if you need to upload your doctoral capstone prospectus, you’ll need to select the DRF for MyDR for Ph.D. Doctoral Programs. If you need to complete a portion of your ePortfolio, you’ll need to click on the DRF for your ePortfolio.

Walden recommends using a supported Internet browser when using Taskstream in order to utilize all the features of the program.

The browsers we recommend are:

• Microsoft Internet Explorer 9.0 and above

• Mozilla Firefox (latest version)
• Apple Safari 5.1 and above (if on a Mac computer)
• Google Chrome (latest version) 

You will only be able to access your Taskstream account on one browser. You cannot have the system open on more than one window within a single browser.

The first step in submitting work to Taskstream is to select your DRF from the Taskstream homepage. Once you select your DRF, a new window will open.

Note: If no new window opens, please ensure that you have turned off your pop-up blocker. Taskstream will open new windows and you will need to ensure your browser settings allow pop-ups from the Taskstream site in order to use Taskstream.

When the new window loads, there will be a menu along the left-side of the website.

To submit your work, click on the name of the specific assignment/requirement in the left-side menu that you’d like to upload. Once the page loads, you can complete your submission by clicking on your preferred submission type from the menu at the bottom of the page.

If you are uploading a file such as a copy of your prospectus or course assignment, click on the Attachments button on the Add bar.

On the Add/Edit Attachments screen, select the Browse or Choose File button (the title of this button may vary depending on which browser you are using).

• Navigate to the folder or location where the file is saved on your own computer.
• Select the file you wish to upload.
• Click the Add File button.

If you need to upload multiple documents, you may repeat the above steps for each file, up to 50MB worth, until all documents have been uploaded. When all documents have been uploaded, be sure to click the Save and Return button to save the work and return to the menu area.

When you are ready to submit your documents for review by your instructor or your doctoral capstone committee, click on the Submit Work button for the assignment. Depending on your program, you may have the option of adding additional comments for your reviewer, or you can skip this step.

After your assignment has been submitted for review, you will not be able to edit the submission or add additional documents until your reviewer has returned the review.

If you need to cancel your submission, you can do so only if the evaluator/reviewer hasn’t started his or her evaluation of your submission. Otherwise, you will need to wait until the review is returned to you.

To cancel your submission, first select the specific requirement or submission you need to cancel.

Once you have selected the appropriate submission, click on the Cancel Submission button (located in the upper-right corner of the page) and then click Yes Undo Submission and Unlock to confirm the cancellation.

You can then resubmit the documents after you have made the necessary edits.

Walden University recommends that students use Google Chrome as their primary browsers. Mozilla Firefox can also be used as an alternate browser.

The following browsers are not compatible with Walden University:

• AOL
• Edge
• Netscape Navigator
• Opera

Meditrek, a product of HSoft Corporation, is a user-friendly online tool that will help students in Walden's Nursing programs apply for, track, and manage their practicum experience.

Meditrek will help you:

• Collaborate more effectively with faculty and preceptors.
• Track your time spent at each clinical field site and organize it by course, term, and more.
• Provide documentation of your experience to potential employers or certifying agencies for certificates and licensure.
• Access the system 24 hours a day from anywhere with an Internet connection, including your computer, tablet, and smartphone, even after you graduate.

If you are in a Nursing program that has a practicum requirement, you will receive your login credentials via an e-mail from Meditrek (from the address support@meditrek.info). This e-mail will contain your password and directions for logging into Meditrek and is typically sent two quarters prior to beginning the practicum experience.  If you've been sent the e-mail but are struggling to find it, you can search “MEDITREK” in your Walden Gmail account to locate the e-mail with your credentials

If you do not receive your Meditrek login information via your Walden e-mail, please contact the Field Experience Office directly at nursefieldtraining@waldenu.edu.

Note: Neither Student Success Advising nor Customer Care will be able to provide your credentials.

The field site administrator whom you indicate in your application will be e-mailed their credential information after you submit your practicum application in the system.

When using Meditrek we recommend that students use one of the following browsers:

• Internet Explorer 10 and 11
• Firefox
• Chrome
• Safari

For assistance with logging into Meditrek after you have received your credentials please contact the Student support Team at 1.800-WALDENU or 1.612.925.3368, or via e-mail at support@mail.waldenu.edu.

For questions related to your practicum application, the appropriateness of a specific site or preceptor, or the application process, please contact the Field Experience office at nursefieldtraining@waldenu.edu. You can also refer to your Practicum Manual or the Field Experience website for further assistance.

The Field Experience office has also created a series of documents to help answer your questions about Meditrek. Please visit the FAQ and Tutorials section of the Nursing Field Experience Manuals and Resources website.

The My Doctoral Research (MyDR) system is designed to assist you and your committee in navigating your doctoral research journey. The MyDR system landing pages will track your progress and serve as a central location for resources to support that progress. Many resources can also be found on the Office of Research and Doctoral Services's website. 

The Taskstream element of the myDR system will be used to establish a process flow tool.  Using this tool, your committee will exchange and store faculty evaluations and feedback on your work as you progress along your capstone journey. 

For more information about Taskstream, please visit the ePortfolio & Taskstream section of this website.

Students will not have access to MyDR until they have their doctoral capstone committee members (approved chair and second member) approved and they are enrolled in their doctoral capstone classroom.

Once a full committee has been approved and you are enrolled in your doctoral capstone classroom, you will be able to access MyDR from the your Course Home page by clicking on the Launch Web Landing Pages link.

For additional training resources related to MyDR, please review the Office of Research and Doctoral Services's MyDR student guides and self-paced modules.

Students should direct technical questions; including those related to MyDR or system errors messages encountered in the MyDR system to the Customer Care Team (CCT). You can do this by clicking on the Support tab of your myWalden portal and submitting requests in writing.  You can also contact Customer Care through live chat, calling 1-800-WALDENU (1-612-925-3368), or e-mailing support@mail.waldenu.edu.

If your committee member does not have access to your work in MyDR, he or she should contact the Office of Research and Doctoral Services. CCT cannot resolve access issues for faculty if they have not yet been assigned as your committee member.