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MMSL 6175 Managing, Mediating, and Resolving Conflict: Welcome & Course Readings

Welcome to your course guide

Please find your required library readings below. If you have problems with the links below, please contact the Library. If you have APA questions about these materials, please contact the Writing Center.

MMSL 6175 Course Readings

After clicking on a citation below, enter your myWalden user name and password at the prompt.

Please Ask a Librarian if you have any questions about the links.

Buschlen, E. L., & Reusch, J. (2016). The assessment of service through the lens of social change leadership: A phenomenological approach. Journal of College & Character, 17(2), 82–100. doi:10.1080/2194587X.2016.1159224  

Conerly, K., & Tripathi, A. (2004). What is your conflict style? Understanding and dealing with your conflict style. Journal for Quality & Participation, 27(2), 16–20.  

Evans, C., & Richardson, M. (2010). How to negotiate effectively. British Journal of Administrative Management, 69, 32−33. 

Hagemann, B., & Stroope, S. (2012). Conflict management: Lessons from the second grade. Talent Development, 66(7), 58–61.

Johnson, D. W., & Johnson, R. T. (2014). Constructive controversy as a means of teaching citizens how to engage in political discourse. Policy Futures in Education, 12(3), 417–430. doi:10.2304/pfie.2014. 

Joni, S.-N., & Beyer, D. (2009). How to pick a good fight. Harvard Business Review, 87(12), 48–57. 

Kaczmarek, D. S. (2010). Pulling back the curtain on “getting to yes.” Healthcare Purchasing News, 34(5), 64. 

Milkman, R. (2017). A new political generation: Millennials and the post-2008 wave of protest. American Sociological Review, 82(1), 1–31. doi:10.1177/0003122416681031 

Thomas, K. W., Thomas, G. F., & Schaubhut, N. (2008). Conflict styles of men and women at six organization levels. International Journal of Conflict Management, 19(2), 148–166. doi:10.1108/10444060810856085 

Yu, L., & Zellmer-Bruhn, M. (2018). Introducing team mindfulness and considering its safeguard role against conflict transformation and social undermining. Academy of Management Journal, 61(1), 324–347. 

Other Readings

Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.

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