The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.
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Lorden, A., Coustasse, A., & Singh, K. P. (2008). The balanced scorecard framework—A case study of patient and employee satisfaction: What happens when it does not work as planned? Health Care Management Review, 33(2), 145–1 55.Should all travel expenses be lumped into one G/L account? (2003). Managing Accounts Payable, 3(1), 3.
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