The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.
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Abdous, M., & He, W. (2008). A framework for process reengineering in higher education: A case study of distance learning exam scheduling and distribution. International Review of Research in Open and Distance Learning, 9(3), 1–12. Linked in the Weeks 1-2 Resources section of your classroom.
Adenso-Díaz, B., & Canteli, A. F. (2001). Business process reengineering and university organization: A normative approach from the Spanish case. Journal of Higher Education Policy & Management, 23(1), 63–73.
Agrawal, V. K., & Haleem, A. (2003). Culture, environmental pressures, and the factors for successful implementation of business process engineering and computer-based information systems. Global Journal of Flexible Systems Management, 4(1/2), 27–47.
Albadvi, A., Keramati, A., & Razmi, J. (2007). Assessing the impact of information technology on firm performance considering the role of intervening variables: Organizational infrastructures and business processes reengineering. International Journal of Production Research, 45(12), 2697–2734.
Hill, F.M., & Collins, L. K. (1999). Total quality management and business process re-engineering: A study of incremental and radical approaches to change management at BTNI. Total Quality Management, 10(1), 37–45.
Sobhani, A., & Hamidi Beheshti, M. (2010). Information technology and BPR: From effective investment to efficient contribution in a governmental company. Proceedings of the 2010 Industrial Engineering Research Conference, pp. 1–7.
Stoica, M., Chawat, N., & Shin, N. (2003). An investigation of the methodologies of business process reengineering. Proceedings of ISECON 2003 San Diego, 20, 1–8. Linked in the Weeks 5-6 Resources section of your classroom.
Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.
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