Career Planning and Development offers resources and advice to help Walden students proactively develop and manage their careers. Students can initiate their use of their resources by attending a live webinar to orient themselves to services and resources or by scheduling an individual telephone advising appointment through the online scheduling system available on the myWalden portal. During an individual career advising appointment, the Career Advisor and the student discuss the student’s background and qualifications and set goals for future advising appointments. Advice is tailored to each student’s individual needs.

Walden Career Planning and Development also offers online tools for self-knowledge; an extensive directory of resources for job opportunities, professional associations, and career information; templates and advice for résumé and curriculum vitae development; and strategies for networking and interviewing. The staff delivers live webinars on a variety of career-related topics each month. These webinars are archived on the Career Planning and Development site for those unable to attend the live webinars. Archived webinars include: online social networking, crafting an effective résumé, navigating the Federal hiring process, strategies for getting published, and other topics. The OptimalResume system offers students the opportunity to develop a résumé, curriculum vitae, electronic portfolio, and a personal website to house these materials. Career Planning and Development also maintains a blog featuring student success stories. All students and alumni are invited to join the Walden University Career Planning and Development LinkedIn group to build their professional networks.

Students may access the online Career Planning and Development website at https://academicguides.waldenu.edu/careerservices/home.

• E-mail: careerservices@mail.waldenu.edu.
• Phone: 1-800-925-3368 (1-800-WALDENU).
• Website

Walden University is committed to providing students with disabilities equal access to all its programs and services.

To register with Student Wellness and Disability Services and request accommodations for a disability, contact staff at disability@mail.waldenu.edu.

Accommodations are determined, on a case-by-case basis, by the director of Student Wellness and Disability Services after review of medical documentation.

• E-mail: disability@mail.waldenu.edu

• Phone: 1-800-WALDENU or 1-612.925.3368

Walden University has an Office of Military Services available to assist our servicemembers, veterans, and their families as they pursue their programs.  The Military Services Team is available to assist with the following:

• Answering questions about your VA and military benefits
• Helping you get set-up with your Veterans benefits at Walden
• Providing support with a military leave of absence
• Advocate on a military student’s behalf, when necessary

Please feel free to reach out to the Military Services team if there is anything they can do to assist you!

• E-mail: military@mail.waldenu.edu
• Phone: 1-800-WALDENU [925-3368]
• Website

Walden University has appointed a university ombudsperson to act as a resource for student concerns and policy issues as well as to assist in the academic appeals process. The ombudsperson serves as an objective party for the university, advocating for fairness. The job of the ombudsperson is to aid in the timely and impartial resolution of problems in a non-adversarial, non-litigious manner. Students are encouraged to consult the ombudsperson as a first resort when they are attempting to resolve issues informally or do not know where to address a problem or how to approach the appropriate person or committee.

The functions of the ombudsperson at Walden are to

• Listen carefully to student concerns
• Provide answers to student questions or to assist in finding someone who can analyze situations and identify and evaluate options for responding to them
• Explain university policies and procedures and their applications
• Carry complaints forward, if the complainant is unable to do so
• Advocate resolution of complaints based on fairness
• Recommend changes to current policy as appropriate to support the university values of quality, integrity, and student-centeredness.

The Walden ombudsperson observes the confidentiality of any and all parties involved in complaints and other concerns brought to him or her to the extent possible, insofar as it does not interfere with the institution’s legal obligation or ability to investigate issues, or to take corrective action when it is found that misconduct has occurred. The ombudsperson will speak to relevant university representatives on a need-to-know basis in order to address any such concerns.

Ombudsperson Contact Information:

• Students can contact the university ombudsperson at ombuds@mail.waldenu.edu.

Walden’s Student Assistance Program offers students free and confidential counseling on a variety of personal and professional issues that may be affecting the quality of their learning experience.

Students, and anyone in a student’s household, can speak with experienced clinicians via a toll-free, 24-hour phone line. Discussions can focus on:

• Relationships
• Major life changes
• Grief and loss
• Stress, anxiety, or depression

Additional resources, including referrals and planning tools, can be found at GuidanceResources Online.

• Phone: 1-866-465-8942 (refer to the Walden ID code WALDEN when calling)