The Department of Veterans Affairs (VA) will be launching a new certification system for schools called Enrollment Manager which will be available March 6, 2023. Enrollment Manager will replace the current certification system, VA ONCE. The VA ONCE system will sunset February 24, 2023.
We encourage you to take note of these important dates as you register for the upcoming term or make changes to your enrollment. If you register before February 24, 2023, the Office of Military Services will ensure you are certified in VA ONCE. Certification will resume once Enrollment Manager goes live on March 6, 2023.
Please be advised that if you are certified in VA ONCE, the VA should be following their normal payment processing timeline.
We appreciate your understanding and patience during this transition period. If you have any questions about the system transition or your VA payments, please contact the VA at 1-888-442-4551.
If you are in the Army and plan to use Tuition Assistance (TA), your enrollment will be uploaded to the IgnitED system no later than 10 days prior to the start date of your course.
You may request TA up to 60 days before classes begin, so please be sure to submit your request as soon as your enrollment is visible. The sooner you submit your request, the sooner Army Education Counselors can approve it. Please note that the Army must approve your TA request before the first day of class for you to use it.
Once Exception to Policy (ETP) is discontinued, this will be the process by which you will request TA moving forward.
On April 14th, 2022 the Veterans Benefit Administration’s Education Service (EDU) will host a virtual GI Bill® Summit via Facebook Live on the VA’s Post 9/11 GI Bill® Facebook page. Attendees will have the opportunity to hear from EDU leadership directly concerning ongoing efforts to modernize the GI Bill®, the new monthly enrollment verification requirement, how the expiration of COVID-19 legislation may impact you, and more.
On January 5, 2021, the President signed into law the Johnny Isakson and David P. Roe, M.D. Veterans Health Care and Benefits Improvement Act of 2020 [Public Law 116-315: https://www.congress.gov/bill/116th-congress/house-bill/7105]. Under Section 1019, this changes the way education overpayments and debts are handled by the Department of Veterans Affairs (VA).
The new law requires schools to be financially responsible, instead of the student, for returning tuition and fees overpayment under Post 9/11 GI Bill® (including under the Edith Nourse Rogers STEM Scholarship) and Yellow Ribbon program.
These are the reasons for which a debt will be established on Walden University:
Walden University will now be liable to return any unearned Post 9/11 GI Bill® (including under the Edith Nourse Rogers STEM Scholarship) and Yellow Ribbon program to the VA. This means that once the overpayment has been returned, there may be a balance on your account less than, or equal to the amount VA has requested to be returned.
If you are impacted by this change after you withdraw from a course or receive a non-punitive grade, VA will mail you an overpayment letter that will explain the debt amount. If you have any questions, please feel free to call the VA at 1-888-442-4551.
GI Bill®® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site.
June 14, 2021
GoArmyED is now fully decommissioned. ArmyIgnitED finished conducting a limited user test from 05/05 through 05/19 for active duty soldiers at Ft. Bragg and JBLM, ARNG and USAR. Soldiers who were part of this testing should contact their Education Office(r) with any questions they may have. All other soldiers will continue using the exception to policy (ETP) process until Army-wide Tuition Assistance goes live. Once Tuition Assistance is back online, the ETP process will be suspended and HQ ACCESS will notify soldiers through Army Career Tracker, S1 Net, and Facebook.
February 5, 2021
ArmyIgnitED will be offline February 12, 2021 to March 7, 2021 to facilitate the migration of the TA program to ArmyIgnitED. Students, schools and Army Education Counselors will not be able to access TA data or functionality until the new system, ArmyIgnitED is available March 8, 2021.
If you have courses starting between February 12, 2021 to March 7, 2021, we recommend that you request TA as soon as possible. To use TA, please email your TA voucher to firstname.lastname@example.org by February 11, 2021.
If you have any questions about accessing ArmyIgnitED, please contact your Army Education Counselor or Army Education Office on base or post.
Please note the AI Portal and Navy College portal are not impacted by this migration.
February 5, 2021
On April 3rd, 2020, Debt Management Center (DMC) suspended student debt collection activity due to COVID-19. DMC recently announced that they will resume debt collection activity effective January 1, 2021. DMC is sending out an informational letter to students this month.
If you have any questions about the notices or VA debt, including information on how to make voluntary repayment arrangements or request a waiver, a dispute, or a compromise offer, please contact DMC at 1-800-827-0648 between 6:30 a.m.-6:00 p.m. CT (M-F), or submit your online request at https://iris.custhelp.va.gov/app/ask/.
Each day, we are thankful for our military community.
As we celebrate Veterans Day, we’d like to express our appreciation and respect for the individuals who have devoted their lives to protecting our freedoms.
Here at Walden, we’re proud to share a commitment to service. We are grateful for the privilege to serve you as you have served our country. We salute you and sincerely appreciate your dedication and sacrifice.
Your willingness to serve has not been forgotten.
To those who have served and those who continue to serve, Happy Veterans Day!
We are excited to announce several events on the theme “Homelessness Among Military Veterans” for Global Days of Service and Veterans Day.
October 24: Military Community Service Project: Garrison Forest Veterans Cemetery
During Walden’s Global Days of Service, we will honor our nation’s veterans and families by collaborating with the Maryland Veterans Administration’s cemetery program to beautify the location ahead of Veterans Day.
For more information, email Ulysesses Wilcox.
November 6: Veterans Day Presentation with General Dr. Thomas Gorry
Retired Brigadier General and Walden graduate Dr. Thomas Gorry will present via Skype about the veteran homelessness epidemic and mental health factors that contribute to it.
Registration coming soon
November 8: Minneapolis Veterans Day Service Learning Project with Every Third Saturday/Minnesota Assistance Council for Veterans
The purpose of this event is to call attention to the homeless veteran epidemic and support some wonderful organizations who work every day to help resolve it.
November 21: Military and Veterans Appreciation and Awards Program at the American Legion in Springfield, Virginia
The purpose of this event is to show appreciation for our military, veterans, and families and present awards to our local staff, students, and alumni who have supported our military/veterans. Among those invited to attend are military and veterans who are local alumni chapter members, Alumni Ambassadors, members of the Student Veterans Association, and leadership in the local area. Invited speakers include USAF veteran LaShanda Jones, USN veteran Dr. Rafael Matos, and USMC veteran Dr. Thomas Gorry.
For more information, email Tiffany Solarin.
December 13: Military & Veterans Fair and Panel on Trauma and PTSD in Partnership in Atlanta
As part of Walden’s Atlanta residency, there will be a panel discussion in partnership with the I am Dr. Sharon Show and hosted by the Georgia Alumni Chapter.
For more information, email Tiffany Solarin.
August 21, 2019
For all terms beginning on or after August 15, 2019, the VA has instructed that hybrid and blended courses be certified as resident credits. Previously, some hybrid/blended courses were certified as distance credits while others were resident credits based on the amount of time spent face-to-face. However with the change, all hybrid/blended courses will be classified as resident credits. Your School Certifying Official will make the appropriate changes.
August 6, 2019
The Office of Military Services is currently certifying fall enrollment to the VA for students using their VA education benefits. After your enrollment has been reported, you will receive a confirmation email. Please feel free to contact the VA if you would like to check the status of your payment(s) once your enrollment has been reported. You can call the VA at 1-888-442-4551.
January 15, 2019
Please be advised that if you are using VA education benefits paid by the Department of Veteran Affairs (VA), your benefits will not be impacted by the government shutdown. However, many of you may have questions or need support during this period. VA has put together a detailed list of VA benefits and points of contact should you have any questions or need support.
Please visit VBA resource website for more information.
December 24, 2018
Due to the implementation of the Harry W. Colmery Veterans Educational Assistance Act (Forever GI Bill®), VA payments to students may be delayed. Walden is committed to supporting our students. You can call Walden at 800-925-3368 or the VA at 1-888-442-4551 if you have any concerns.
September 28, 2018
Dissertations will now be certified as distance credits.
September 18, 2018
Please be advised that due to the changes under the Forever GI Bill®, dissertations will now be certified as distance credits. Please keep the following in mind:
*GI Bill® is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at http://www.benefits.va.gov/gibill.