Skip to main content

Military Services

About Us: Appointments

Military Services Appointments

Appointments are one-on-one sessions with a military specialist for any military-connected students with questions about military benefits, overpayments, military obligations, military leniency, or any military related topics.

If you are having difficulty locating a time that works for you or if there are no appointments left and you need assistance, please email our team at military@mail.waldenu.edu or call us at 1-800-925-3368, then select option 1, 5 and 4.

You may also want to review our Frequently Asked Questions.

 

Appointment Policies

  • You must be at a computer with internet access at the time of your appointment.
  • Appointments are 30 minutes. If you need more time, please schedule a new appointment.
  • If you are 10 minutes late, the appointment will be canceled.
  • In the case of technical errors during the appointment, a new appointment can be rescheduled. 
  • Please be sure to provide information about what topics you'd like to have covered.  
  • Please respond promptly to any follow-up questions or correspondence sent prior to your scheduled appointment time. Failure to do so may end in a cancelation of the appointment. 
  • If the military specialist is unable to attend the appointment, you will be notified as soon as possible by email and a new appointment can be scheduled. 
  • If you need to cancel your appointment, please use the cancelation link in the appointment email you received.  

 

Day of the appointment

  • Be ready at least 5 minutes before your appointment time.
  • If you experience technical difficulties, please contact Military Services by email at military@mail.waldenu.edu