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WMBA 6601 Managing First Things First: Welcome & Course Readings

Welcome to your course guide

Please find your required library readings below. If you have problems with the links below, please contact the Library. If you have APA questions about these materials, please contact the Writing Center.

WMBA 6601 Course Readings

After clicking on a citation below, enter your myWalden user name and password at the prompt.

Please Ask a Librarian if you have any questions about the links.


Ahmed, I., Sultana, I., Paul, S., & Azeem, A. (2013). Employee performance evaluation: A fuzzy approach.  International Journal of Productivity & Performance Management, 62(7), pp. 718-734.

Behn, R. D. (2003). Why measure performance? Different purposes require different measures. Public Administration Review, 63(5), pp. 586-606.

Chesley, J., & Wylson, A. (2016). Ambiguity: The emerging impact of mindfulness for change leaders. Journal of Change Management, 16(4), pp. 317-336.

Christensen, S. T. (2012). What’s your style? Managing People at Work, (362), p. 7.

Clancy, A. B. (2010). Don’t just communication, connect. Business Chicago, 7(12), pp. 8-9.

Clark, F. (2017). Stop stressing and get your life back. NZ Business + Management, 31(3), 38-39.

D’Gama, L. (2016). Practical lessons of managing diversity. Human Capital, 20(1), pp. 54-55.

Das, R. (2016). Creation of measurable goals. Human Capital, 20(5), pp. 44-45.

Davis, T. (2013). Building and using a personal/professional learning network with social media. Journal For Research In Business Education, 55(1), 1-13.

de Valk, P., (2015) How businesses can deal with a bad manager. Strategic HR Review, 14(3), pp. 74-78.

Drucker, P. F. (1967). How effective executives use their time. Management Review, 56(10), 18. [Seminal]

Enman, C. (2014). Why communication matters. SDM: Security Distributing & Marketing, 44(9), pp. 54.

Ferdman, B. M. (2017). Paradoxes of Inclusion: Understanding and Managing the Tensions of Diversity and Multiculturalism. The Journal of Applied Behavioral Science, 53(2), 235–263.

Fishman, A., (2016). How generational differences will impact America’s aging workforce: Strategies for dealing with aging Millennials, Generation X, and Baby Boomers. Strategic HR Review, 15(6), pp. 250-257.

Franko, A. (2014). View your career as a jungle gym, not a ladder. Talent Development, 68(11), 72-73.

Furnham, A. (2017). There’s no easy way to say this …. Professional Manager, pp. 72-73.

Ghosh, K. (2016). Making the environment inclusive. Human Capital, 20(1), pp. 88-90.

Hofstede, G. (1984). Cultural Dimensions In Management And Planning. Asia Pacific Journal Of Management, 1(2), 81-99. 

Jacobs, M. (2016). The wrong key performance indicators can drive the wrong behavior. EHS Today, 9(7), pp. 12-15.

Jyoti, J. (2017). Factors affecting cultural intelligence and its impact on job performance: Role of cross-cultural adjustment, experience, and perceived social support. Personnel Review, 46(4)

Koch, A. R., & Binnewies, C. (2015). Setting a good example: Supervisors as work-life-friendly role models within the context of boundary management. Journal of Occupational Health Psychology, 20(1), pp. 82-92.

Kyle, M. (2017). Don't moan about Millennials: Manage them. Ivey Business Journal, pp. 2-4.

Lay, G. (2016). Making mistakes is no mistake. Personal Excellence Essentials, 21(7), 14.

Lindberg, P., & Vingård, E. (2012). Indicators of healthy work environments – a systematic review. Work, 41, pp. 3032-3038.

Lozano, J., & Escrich, T. (2017). Cultural diversity in business: A critical reflection on the ideology of tolerance. Journal of Business Ethics, 142(4), pp. 679-696.

MacLeod, L. (2016). Listening: More than what meets the ear. Physician Leadership

Mathur, S. (2017). Emulating change through self awareness. Human Capital, 20(9), pp. 48-49.

Mikkelsen, M. F., Jacobsen, C. B., Andersen, L. B. (2015). Managing employee motivation: Exploring the connections between managers’ enforcement actions, employee perceptions, and employee intrinsic motivation. International Public Management Journal 20(2), pp. 183-205.

Padron, M. (2017). When the stress beast is a risk. Industrial Safety & Hygiene News, 51(3), 22-23.

Palade, A. (2010). Significant aspects regarding career management. Means for a better career planning and development. Petroleum – Gas University Of Ploiesti Bulletin, Economic Sciences Series, 62(2), 124-134.

Petty, A. (2015). Learning from your communication mistakes. Government Executive, 1.

Pillai, H. K. (2016). The planning of performance. Human Capital, 19(10), pp. 40-41.

Ramesh, G., & Vasuki, K. (2013). Addressing employees’ underperformance by nurturing a positive work environment. Journal of Commerce & Management Thought, 4(1), 55-69.

Ramsey, R. D. (2009). A crash course in trust-building. Supervision, 70(10), 3-5.

Ravazzani, S., (2016). Understanding approaches to managing diversity in the workplace. Equality, Diversity & Inclusion, 35(2), pp. 154-168.

Ridler, B. (2014). Managing with the ‘new’ KPIs. NZ Business, 28(9), pp. 50-51.

Smits, K. (2017). An invisible constraint: Don't overlook the power of organizational culture. Here's how to nurture a positive environment. PM Network, 31(5), 24.

Stoneham, D. (2016). Work on yourself first. Talent Development, 70(3), pp. 70-72.

Takash, J. (2010). The four sins of poor listening. Smart Business Chicago, 8(2), 6.

Turk, W. (2009). Develop your own management style. Defense AT&L, 38(2), pp. 48-51.

Tyagi, R. (2016). Managing the struggles in diversity. Human Capital, 20(1), pp. 59-61.


Other Readings

Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.

If you have questions about your required course textbooks, please contact Customer Care at