The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.
Enter your myWalden user name and password at the prompt.
Pauwels, K., Ambler, T., Clark, B. H., LaPointe, P., Reibstein, D., Skiera, B., . . . Wiesel T. (2009). Dashboards as a service: Why, what, how, and what research is needed? Journal of Service Research, 12(2), 175–189.