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Transcript - Mysteries of the Library: Revealed! Find Specific Articles - April 16 2018


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Now tonight, as I said, we are learning how to find specific articles in the library. Specifically we are going to go over three different methods -- which may seem like a lot. But I think as you get into the rhythm of it you will find it just kind of flows. We are going to talk about finding an article through Thoreau, our multiple database search. Through Google Scholar and also through searching through the Journal the article was published in. We are going to talk about workarounds and what to do when something goes wrong -- because things go wrong!


Then at the end we're going to talk about what to do if we just don't have the article in the library, which also happens.


These are my disclaimers for tonight, the library does not have everything. There will be articles that we do not have in the library. I think that will be true for just about every library in the world. Maybe not the Library of Congress. That we all have constraints with what we have in our libraries, what we have in our collections.


The methods that we are teaching you tonight, they will help you identify whether or not the library has the article. And if we don't, as I said, we'll talk about document delivery you can request articles.


My second disclaimer is the databases in the library, it's not perfect. [LAUGHS] We're dealing with a lot of different database companies. They each have contracts with different journals who provide the full text or the full articles of the journals that they have rights for.


So, the library is made up of all these different databases and we have a system that tries to pull them all together so you can search them all at the same time. And it is not perfect. It is better than nothing, at least in my opinion. It does work a lot of the time but sometimes it doesn't. So just keep that in mind.


My final disclaimer is we are just talking about Journal articles tonight. We are not talking about books or dissertations or conference proceedings. We are talking about journal articles. That is focus for tonight. So if you're wondering about how to find books or other kinds of materials, save that for another webinar. [LAUGHS]


Let's get in a talk about the easy method. I will be honest, this is the method I’ll start with. When a student contacts me on the reference desk I go to Thoreau. It's on the library homepage. It's super easy. I plug in the article title and sometimes it takes me right to the article. Sometimes it doesn't. But that gives me a start. If it does work, super easy, superfast, I've got the article.


Let me go ahead and demonstrate how that works. All know, go back to. Do I know how to copy from this ... I don't. Oh no! Give me a second ....


Okay, we're going to go over to the library website. Library website, hopefully everyone is familiar with it. We did just redesign it and now we have this lovely, huge search box up at the top. You will see when you come here it is defaulted to Thoreau. That is our multiple database search option. It tries to search all the databases. It doesn't succeed but it does try. This is where I like to come when I'm just starting out looking for an article.


I am going to start out with my first article: “Humor Deficit: a Librarian's Guide to Being Funny and Competent.”


I type in the title in the search box and click the little search icon and I'm going to sign in and then, I'm going to wait here for a minute. And I see hey, there's an article.


One thing I am going to talk about are some strategies for refining your searches. So you see that I got 3000 results and are really just want this first article.


One way you can tell the database you don't want all this other stuff is to put quotation marks around the title. That tells the database, just these words in this order, altogether. So I'm going to go ahead and do this and limit this search done a little more.


Now I just have one result.


What you see there is that it has this lovely Find @ Walden button. As I was talking earlier, there was, we have a system of program that tries to find the full text in all of our different databases and that is the Find @ Walden system. The way you interact with it is the Find @ Walden system. So if the database doesn't find the full text right here in this database, then you will see a Find @ Walden button.


So I am going to go ahead and click on that. And what it did is it took me right to the full text of one of our other databases. This is Taylor and Francis. It brought me right to the article title and I see I have a PDF link right here. I can click on that and get me right to the article. I got to the article pretty quickly. I was on the homepage, I did my search, I came to Thoreau, I clicked on Find @ Walden, and I got right to the article. Not too bad.


Let's try another way.


So, let me run back to get back to the library. I am going to go back to the library homepage and do this again for a different library. I am going to clear out my search box and type in, “Exceptional Lighting Turns a Library Inside Out.” Let's see what lighting has to do with turning a library inside out.


I run my search and this time, I am going to just get two results. The second result, this is what I always hope for, that the PDF will be just right here and I can click on it and boom, I've got the full text of the article. That's one of the nice things that can happen.


But I also see of here, it's the same article coming from a different database. I do have this Find @ Walden option and I am actually going to walk through this one because it will show you a slightly different method of getting to the full text.


When I click on Find @ Walden this time, it's going to take me to this page where I have to select a database. So what this is telling me is that we have this article and a lot of different databases. A really long list. So what I can do is I can just pick one. It really doesn't matter. They all seem to have about the same coverage. This is another thing to look for, this 1976 to present. That is telling you what date range they have of this journal. So, they have this journal from 1976 to the present.


So I am going to go ahead and click on this link. It's going to come up and say no results were found, which is one of the lovely things that can happen when you're looking for an article in the library. Because, when the system doesn't work, as I said, it's not perfect, it will come up and say this. Because I had so many different database options, I am going to try another one and still, it's not coming up, which is really funny.


So this is one of the things that will happen when you're searching for articles in the library, since I already have the PDF full text I don't really need to use the Find @ Walden. But I just wanted to show that that's one of the options that will happen is that you will be able to select a database and sometimes it will take you to the full text and sometimes it won't.


>> ERIN GULDBRANDSEN:  I have something to add to that if that's okay. Can you go back to the list of databases? I just wanted to quickly point out, all of the ones that Emily tried so far come from the same company. They all brought us to an EBSCO screen. All those databases come from that company called EBSCO. And for whatever reason, is not able to find it.


Click on expanded Academic ASAP for us, because I have have a hunch it will be there because this is a different database company. There it is, ... no, that's not it. It didn't bring us straight to that there either. That is so funny.


I would keep trying is what I wanted to point out though, I would keep trying different databases. Maybe ABI Inform, that comes from a different company too.


One of these is sure to work. It thinks that we have it. It's having all these problems.


This is something else I wanted to point out. You know how many times, if you are a Netflix person or say you like Hulu. Your favorite show is on there. Great. You keep watching it all the time and then Monday it's not there anymore, you can't watch your favorite show through Netflix. Sometimes that happens.


That is the issue of access versus ownership. We don't own any of these journals outright. We don't have prints, physical copies will be on them and nobody can take them away from us ever in our library. We just rented them. We have access to them through all these different vendors and sometimes they change their collections just like Netflix changes their collections. So all of a sudden your favorite show is gone from Netflix. All of a sudden it looks like maybe that journal is gone from all the EBSCO databases. But here it is, Emily got it to come up. She used a database that comes from ProQuest. She just kept going through the list and I see the full text at the bottom.


It just takes awhile. Actually it might be going to the wrong article still! We are having some problems with getting to the right volume and issue! That might have been, I can't remember now if that was my example where it was, a different issue problem? But, this can happen.


So this is something, sometimes librarians come across this too, absolutely. But it often is that issue of, sometimes our information here has not been updated and maybe they have pulled that content out of all these databases. We don't know.


So when you see something like this and you go through the list and each one of those databases that all those links don't get you to the right place, that's a technical problem that our technical library needs to fix. [LAUGHS] We have a collections librarian. She is the poor soul that has to talk to all these different vendors I would never want to have to do that. When you call up Netflix, why isn't this show on there anymore? She contacts them, are we still supposed to have access to this through these databases? Why isn't it taking us to this journal correctly? Usually it's a technical problem they need to work out with her. Do contact us in that kind of situation.


You see the Find @ Walden, you click on all these different databases, you go down the list, none of them work. It could be one of those times when it is the access versus ownership. We don't own a journal, we have just been accessing it to these different places and they may have removed the content. They don't notify us. It seems like pretty bad customer service and I would agree! These databases, I don't want this to be like a database shaming session. But they don't contact us. EBSCO doesn't send us a list hey, these journals are going to go away. Sometimes they don’t let us know when entire journals are going to be gone and then we have to scramble to figure out how to try to keep coverage for students who need those resources. But they don't often tell us. We often find out because students have let us know. So please do if that is the case.


I do see a question I want to address before I move into my section with some other tactics about finding articles. Someone is asking about buying articles. We don't want you to have to buy articles. Our hope is you can get what you need through Walden Library and we will talk about some options if we don't have something in full text at all and really need it. But we don't want you to have to purchase something.


Let's say it's a weekly assignment that you need an article for this week, just look for something we do have in full text. If it's not available or you can't find it for free. I don't want you to have to pay for it. If it's for a major work that you are going to be spending a long time like, maybe, I don't know, a PhD dissertation [LAUGHS], a lot of our students work on those, they do have some time to wait, we can explore some other avenues for getting you the article for free.


That is what I have to tell you about buying articles. Another question, it's in full text, so how did you know it was not found? It did say full text on one of those pages that Emily opened but it wasn't the right title. So we were looking for exceptional lighting and I think it was on expanded academic. It was something about author visits. Author, that's not the right ... something is not working where it is not linking us correctly into the right volume and issue and bringing us the right page number, it's not bringing us to that article. We would want to investigate that more.


>> EMILY ADAMS:  Yeah, Erin is going to talk about the method that doesn't require the databases to work correctly [LAUGHS]. It's more you going through and see where things are. She will talk about a more hands-on approach. But this definitely the easy way to get this article because it did come up right here in Thoreau and I can just click on the PDF to get the full text.


With that ... let me make sure I covered everything on my side of ... Yep. I am going to turn it over to Erin.


>> ERIN GULDBRANDSEN:  Great. Let me show my screen to everyone.


This is another easy method I am going to show you first. This is using Google Scholar. Some people really love Google Scholar. They already use it for keyword searching to find articles on a topic. That is great. It's also really useful for this, when you have an article title or the full citation and you want to know, can I get it to the Walden Library?


What I love about using Google Scholar is that it will also show me options for sometimes I can get the article just for free online. It's not the Walden Library, but maybe I can get it for free just on the Internet. And Google Scholar makes it really easy to see that when it happens. The point here on the slide you do want to be in a special version of Google Scholar that is linked to the Walden Library. I am going to show you that really fast. This won't work the way I show you if you just want to regular Google Scholar, if you just went and typed in an Internet page at It's not linked, then.


What you want to do is use our special Google Scholar link box that we have set up in the library where it links automatically into our content so it can see if we have an article in full text.


Again, that does not mean that it's only going to show you things that we have in the Walden Library. Sometimes it's going to show you things that are not available for free online at all. And sometimes, it's going to show you something some article is there, it just happens to be on this other website, it's not through Walden Library. So it doesn't limit just to Walden Library but it will show you if we have it. This will all make more sense when we go there.


I am going to go back to my browser and start on the library homepage. I am going to go to Start Your Research. I think this is the easiest way to get to Google Scholar. I am still learning our new homepage to be honest. [LAUGHS]


I am going to click on Start Your Research. It is one of the options under search by database.  Yes, Google Scholar is considered a database. It's just a freely available database that anybody with a Internet connection can get to because it lists, it has a list of things in it. So it is database. And I want to use this link here again, so that this version that we have linked will be able to see if we haven't article version in full text in the Walden Library. I am going to click on this button going to use this embedded special Google Scholar search box. If you forget how to do this, it will tell you down here, we have a little bit of instruction on this page.


I am just going to throw in my entire citation here using humor in library instruction. Look at this. This is what comes up. It only found that one article. Perfect, because that's all I want. Is looking to see if we have this at Walden in the library. And we do, because it says Find @ Walden over here on the right. Now, I have to click the words Find @ Walden.


If I click on the title, it is going to ask me to purchase the article because it is saying hey, stranger on the Internet who is not affiliated with any university, I think you want to get this article in here, I’m the publisher, so here, give me money for that. We are going to bypass that by clicking instead on Find @ Walden. Yes, I want to go back in the library resources to get the full text of this article. Otherwise it does not know that I am not Walden.


I and going to open this in a different tab to make it easier to see. It's taking me back into the library content now and I see this page again. This time it should work. Let's click on the first one, Emerald Management. Using Humor in Library Instruction is what I want to see. I already see at the top of my tab that's what I am getting. Here it is, the full PDF of the article. I've got the article now. It brings me back into the Walden Library. It did that because I click on the words Find @ Walden.


Again, if you don't use the Google Scholar set up through the library website, it won't know to give you Find @ Walden and you won't see that at all. If I just want to Google Scholar on my own I am not going to see that.


There is a way to set up blinking on your own so that you don't always have to go through this page. I just say bookmark this page. That's probably faster than setting up the linking. [LAUGHS] But if you really want to know how to set up the linking, you can find that by going to the library homepage. Click on the search everything and it well, you can just do "Link Google Scholar" or something like that, and it will search through our FAQs and give you direction on how to do that. But I think it's a lot faster if you just bookmark the or favorite, some browsers call it that, and then you can just use Google Scholar. So, super easy.


If that link hadn’t worked under select a database, I would just try the others. But it worked just fine and got me to the article.


Let me close this. And now I will show you, so things could still go wrong, we could have had that same problem where the database actually removed that journal and we don't know why we're not getting to the article and we don't know if we're actually supposed to have it or not. So I am going to show you a more effective way of searching [LAUGHS]. But it does take a lot more clicks to do this.


We have shown you two really easy ways. Sometimes, though, you are like, I really need to know for sure. I am not understanding what's happening through Find @ Walden, whether it's the Thoreau method or Google Scholar. What do you need to do then? You need to search for the Journal title, where that article is published. What journal was in an? Look at the Journal they navigate yourself to the criteria, volume and issue. That was a problem with Emily's example. It was going, bringing us into the Journal going to the wrong volume and issue and taking us to the wrong page number, also. We don't know why. This is what I would do without one. I will use this boring example. I ran out of fun library examples. So we have "emerging roles of ER stress" super exciting, isn't it? It is to some people, I know.


I have to jump over here so I can grab this, FEBS Journal, I am going to copy it.... Where would I search for the name of that journal? I want to know, I want to navigate to the right place to go in this journal. I hope it is jumping out to you on the screen. I am going to click on Journals. It tells me here I can search by the exact Journal title. I am going to put in the name of that journal. Just that, nothing else. I am going to click on search. It comes up. Here is that journal. I can type the title of the article in here and search the entire publication.


But again, things can go wrong there like we saw. What if it takes us to the wrong volume or issue or doesn't have the right page number so brings me to the wrong article? I don't want to mess with that I want to go straight to it. I am going to click down here where it says full text access. This should show me the years and the databases that have those years for this journal. At all, they all, looks like to have 2005 to the present. Some journals you will see this, too, where it has a full text delay of one year. That means, if it is a brand-new article I am not going to get it.


So let's look at that citation again. Uh-oh, this is from 2018. We will probably be able to find a record of this article saying this article exists, but since it's from 2018 and our access is only from 2005 up to one year ago, I am not going to be able to get the full text. Let me go through the rest of the steps to show you how I would get to it. I will click on any one of these. They all have the same run of years so it doesn't matter which one.


Then, I am going to click on the correct year. I need 2018. I always have to go back and forth. I can't hold things in my mind for more than two seconds.


I need volume 285, issue six. 285, issue six, that is from March 2018, so just last month. It's not going to be an full text. Sure enough, no full text links for any of these articles. This is just something that some publishers still do were unfortunately they want regular brick and mortar physical libraries to keep buying the print. So they would have the print issues until they get to be at least a year old and then they know it will all be released into the database. We don't have a print collection, we don't have those issues. So we would have to wait until March 2019 or so these articles to then have the full text links in the database.


That always, always begs the question, what do I do if I want that article? We know for sure we don't have it. Because the databases all have what's called that one year embargo. Embargo is the word we use for that.


I thought that that was a different slide. [LAUGHS]I am going to jump around a little bit.


We can do something called Document Delivery Service. If this is the article you absolutely need and you can't wait until March 2019 until it's an full text in the databases, one thing we could do, first, is see if it is available for free online. That might be something I would do. Probably not since they are protecting it even in our databases. But I might just go search through Google Scholar, see if it comes up for free online. If you find something for free through Google Scholar, it would also have a link on the right-hand side. So let me actually do that really fast. Let me go back to this one. Right, I have to grab it from here. And grab the full citation. It's probably not going to be, but I just like to be thorough in my searches. This is part of trouble searching. No, it's not available for free online. If it was, I would see a link off to the right usually with PDF as part of the link. A small, little link.


You pretty much never going to get the full text if you click on the title. Again, it's going to go to the publisher where there like hey, you can buy it. I don't want to buy it.


So what I can do is use document delivery service. This is only really intended, again, for when you have a long-term project you are working on. We request articles for you from partner institutions. It's free to you  not to us. We foot the bill. It does take 7 to 10 business days to get articles for you. Which is why if this was for a discussion post, no, I would just move on. I would find another article and forget this one. Look for something we do actually have an full text in the library or that I could get for free online.


There also is a 30 article lifetime limit for document delivery service. That means if you have a Masters here and are doing a PhD but used document delivery service as a Masters student, that "counts" against your limit of 30.


You can see the link is there to learn more about document delivery services.


Let's see, we are a little bit close on time but I did want to show one more example? We do need to try maybe a variety of methods. Let's see what happens with this great title "I Am the Cheesehead." I love that one. [LAUGHS] I am going to grab the title here and let's do a couple different things to see if we can figure out how to get that.


I know we are at times so if you are out of time and cannot stay, that is absolutely no problem. I am going to try, first, thorough, and see if that pulls up "I Am the Cheesehead." It does and I see Find @ Walden. Let's see if that gets into the article. Look at that! I think it's going to be a real easy one. Oh no ... it tricked me. It says, the page you were trying to reach cannot be found. How odd. Okay.


So then, I see it is Legal Reference Services Quarterly. I don't want to mess around, I just want to know if we have this quickly or not. I am going to go to Journals, I am going to look at the name of that journal, see if we have the name of that journal in any of our databases. We do have it because I see full text access. We do have from 1988 to present which fits my year because I need 2006. I am going to go in there myself. For whatever reason, that Find @ Walden button did not bring me to the article.


I am going to go in here now, go down to the right volume, 2006. That is what I said, right? And then I want volume 25 issue 2-3. Look at that. There's volume 25 and it says, issue 2-3. Perfect. Let's go there. Now it's going to show me all the articles in the journal. That's fine. It should come out, it should catch my eye pretty easily. There it is, “I am the Cheesehead.” Yes. I wanted as a PDF. I wanted the whole article. I had to go through all of that, though, I had to look at the article myself, go to the correct year, the correct volume, correct issue, that I saw all the articles in the volume and issue that I needed and I was able to get to my article. I don't know why that link didn't work. If I was feeling like a helpful student, I would let a library now that it wasn't linking correctly and then we could fix it. But I was able to get to it because I did not give up and I use a different method.


Are there any questions? I know we are at time.


>> EMILY ADAMS:  Yes, we covered a lot of ground in this 30 minutes! [LAUGHS] I am not seeing anything right now. Could you show the Ask a Librarian?


>> ERIN GULDBRANDSEN:  Absolutely. Yes. How would I do that, if I wanted to let the library know hey, this article isn't linking correctly. Ask a Librarian is always up at the top right corner of any of our library pages. It goes away once you're in some of our databases, you won't see it when you get into that content. But here on our library homepage, if I go to our database list is always up there.


I would just click on Ask a Librarian. I can email the library. I can chat during certain hours. There are not enough of us and they let us sleep, so we are not on here 24/7. There is a phone service, but will have you leave a voicemail and then we email you back within 24 hours. Please do keep that in mind. That we are not going to call you back if you leave us a voicemail. And it will always go to voicemail. If you are a doctoral student we have research appointments as well. But mostly, you're probably going to be using our email which we also respond to any emails within 24 hours. Usually it's a lot faster than that but we like to set realistic goals.


>> EMILY ADAMS:  [LAUGHS] Yeah. The Term starts can get a little hairy. But at this point in the term, if you contact us, you'll get a response pretty quickly.


Okay, I think we answered all the questions. Yeah. Thank you everyone for coming. If you enjoyed this Mysteries of the Library Revealed series, join us next month. We will be talking about Finding Search Terms, which is another question we get a lot from students. [LAUGHS] Is, what do I put in those database search boxes? So we are going to go into more depth on that. So that's always, that's going to be another fun one. So please, feel free to join us again.


I do see one quick question. Erin, do you want to to show quick about doctoral students?


>> ERIN GULDBRANDSEN:  Sure. Those of you who are doctoral students, if you're working on a PhD or any other doctoral degree Walden offers, they are intended for help when you are working on the literature review as part of your PhD dissertation or other doctoral study or project. And everyone will have to do a literature review. We work with students one-on-one and usually it is a phone call. Some librarians also offer, through email, so you can just email back and forth for them. But you would go there and you can actually select the librarian that is your designated librarian for your program area. For instance, there's a whole lot of clicks but you click on it.  You click on schedule. We kind of have these terms that you have to accept, just like anything else in life these days. But do read those. Then you choose your college or school. For instance, if you are College of Health Sciences, you would then see myself and Julie and then you can say, I don't care who I talk to. Then you will see dates and times clicking on a date and then it will give you times when we are available.


Mine, everyone does them a little differently. Mine are half an hour long and I do phone appointments. So we would have a conversation, we would help you through searches, coming up with keywords, just an overall strategy for your Lit review.


>> EMILY ADAMS:  Awesome. Thinking. We appreciate your attendance tonight. We hope this is helpful. If you do have more questions, as Erin pointed out, you can use the Ask a Librarian service. We are more than happy to answer questions from students anytime. Again, thank you for joining us tonight and have a good one.



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Created June 2018 by Walden University Library