Skip to main content

Library Transcripts

Transcript - Mysteries of the Library: Revealed! Time Saving Tips & Tricks - Sept 17 2018

Video Link:



Begin Transcript




>> Watch when you have time. And of course we have all of our previously recorded mysteries webinars available on the website so you can watch those as well if for some reason you did not register for this other webinars. We are going to get started. Our first tip of the night is how do you find us? That is a great place to start. Because nothing else is really going to work if you don't know where you can find us. Probably the easiest place to find us is he the direct URL from any browser so if you're using Chrome, Firefox, our library web address is pretty easy. It is You type that in your browser you will get right to our webpage. There is a few other places you can find us as well. One of them is a link in your blackboard classroom and another one is in the student portal.

If you think about that. If you access the library through the blackboard classroom or the student portal you are already logged in so you will be able to use all of our resources without logging in. Go right to the library website which I am going to show you right here, and type in the URL, again it would be and you hit enter and you get to our webpage. If you access the library this way when you click on any of our databases because they are all subscription-based you are going to have to put in your username and password that you use for your student portal. The web address looks different than when you type it in don't worry about that.

That is our first tip of the night, to one. Nine know where to find us.

One of the most important things that we do in the library is gathered together all of the course readings that you can access in the library. Before I get into what library course readings are let's cover a little bit of the different types of readings that you are going to need for your course. Probably the primary one is your textbook. You can find your textbook in the syllabus in your Blackboard classroom. That is the first thing you should get a hold of Mr. textbook. The next thing is you are going to see readings that link directly in the classroom so you're going to build click on the links and go directly to those readings.

You will also see something called an optional or supplemental reading. Those are ones that you don't necessarily have to read it is just going to give you more information on that week's topic. For those we're going to cover that in a couple more slides.

The last thing is readings that have this message below them. You see that first bullet it says retrieve from the Walden Library databases. If it has that message that means that you need to go to the library and find the article. We tried to make it as easy as possible and where you can find those are in course guides. It is probably easiest if I just show you what that looks like. On our homepage over here there is this blue button called course guides. If you click on it you will have to navigate to your course using the four letter four number course code that you will see in Blackboard. If you look at the top of your Blackboard classroom you will see if, for instance, you are in a nursing class you will see the number after it. So 652. That is our class we're going to scroll down to N and looked towards the middle of the page here and click on the nursing tab so that is the abbreviation for that and all of the courses are listed numerically so we scroll down to 652, essentials of evidence-based practice and there you go. These are all the required readings that you have to read for your course. They are listed alphabetically by author's last name. This link did not work earlier let's see if it works this time. We had database issues earlier. And it is not working right now so we are having a few issues with one of our databases so that is a little bit of troubleshooting. Sometimes the problems fix themselves. The problem may just be my browser. Let's look at another title. When you click on the link a lot of them are going to open up in an interface like this. This is in a database called -- just know whatever it is that you are looking at just make sure you are looking for the PDF link or HTML link. Sometimes it has the icon. Sometimes it has some bolded wording. Just make sure to look for that for your course guides.

Bonus Tip: that is going to be on the next slide but since I am already here we are going to cover the bonus tip associated with course guides. These are all your course readings in the middle. You will look over on the left and you will see more links listed by week. These are called assignment guides. A lot of your work that you do here at Walden is going to be based in library research so what research you're going to be looking for and finding in the library. If you have an assignment that uses library research you should always first check your course guide to see if there is supplemental information about how to complete that assignment. What that looks like if you are in nursing 652 student in week three you are going to first come here and check in to see if you have an assignment guide and you will see for week three there is one. Is going to be another slew of tips on completing that assignment. Then you're going to have numbered steps that we would send you if you emailed us and ask a librarian or we would send you if you chatted with us. So make sure to check there first because why we sent this to you if you ask about an assignment is because you can work through this at your own pace and then when you have questions you can ask us. But it is easier than trying to go step-by-step through a chat. Sometimes the message gets lost along the way so you can work through the whole process and finish your assignment that way.

So that was our bonus tip.

Again tip 2 finding required library course readings. Your bonus tip was the assignment guides so you got a twofer in that one little tip. They you can see Julie on the PowerPoint slide again and this is, we are going to CoverTip three and that is knowing your research homepage on the library. Why this is a tip is we tried to put all the resources related to whatever your field of study is or whatever your degree is under this box on the homepage called subject resources. If you are a counseling student you will see a section for counseling, a section for social work and a section for psychology. Let's look at what a research homepage looks like if we were a psychology student. We are going to back to the library homepage and here is this box right here so the two most important box your course guides and subject research homepages are here next to one another and we click on psychology. Let's break down a little bit of what we are looking at here. On the left-hand side those are the librarians here at Walden that support psychology students. I want to point out some things down here below because Julie is going to point out other things. So I want to touch on the things that she is not going to cover.

This first box of drop-down menus is important. This first one is a bunch of databases that are going to be really handy to you most of the time. They are called the best bet databases. We also have other sections for psychology. Journals; information on tests and instruments. One thing interesting about psychology student is we have a lot of databases that have videos of counseling and therapy sessions so that is very unique to our counseling and psychology students. That is why you really want to get to know your research homepage. You want to go in there, click around, see what is in the drop-down menus because for instance you are going to have a lot of references to these databases in your course so you want to know where to find them.

If you scroll down further there is more research instruction here. So psychology research basics; information on completing your literature review; tests and measures is very important for psychology students. So we have a whole section on that.


When I scroll back up to hear to the psychology databases this is another bonus tip that is associated with your research homepage. The bonus tip is get to know one or two of these databases really well as you begin to orient yourself to the library. If you are already an expert researcher and you know this, great. But if you are new to the library or you have always been intimidated by using our database, pick one or two of these databases to get you know really well. Because each major has a couple of databases that you're going to be able to use to answer or to complete I should say a lot of your discussion and assignments.

If we go back to the PowerPoint I have a handy little chart that I have included for each major. If you are a psychology or counseling student. Psych info and psych articles are two great databases that you will be able to complete a lot of that preliminary research is for discussions. It will build your confidence to go in and explore other databases as well. I listed those for each of those and that is somewhere you might want to start if you are not really sure where to go under those best bet databases.

I have one more tippet before turn it over to Julie. Often you will come across a citation which is pretty much points you to an article or a book or something like that. And this is where we're going to talk about optional readings. Our optional readings we don't always link, we actually do not link to your we may or may not have them in the library because they are optional it is something that you can going take the time to explore further if you want to. So I would say a good portion of the time we do have them so you're going to have to citation in your Blackboard classroom. You might also have a recommendation to read an article from your chair or instructor or you might come across an article in reading another article for your literature review so you're going to come across citations a lot of the times and you want to see if they are available in the library. There are number one here is the fast way to do it and number two is the backup in case number one does not work. As you know using our resources just like any technology sometimes they have glitches. They are not always perfect. I am going to show you the quick way tonight and then I am going to, we linked here to the journal title search if you don't find any results for number one.

Let me grab a title of an article to show you exactly what I mean.

You find an optional reading in your black port classroom and you want to know if we have in the library. The easiest thing to do is to copy and paste the article up here in this toolbar and you notice if you look on the left we are searching Thoreau.. I click search and you see the article listed right here. When these articles come up they have a find at Walden button so you click that. And sometimes they are going to list multiple databases where you can find the article so you just click on them to see which one is going to have it. In this instance there's only one database listed so we are going to click on this link and you will see the full text article is here. Again see the PDF icon looks different here. You can also scroll down and you can see it right here in the middle of the page. So all of our databases look a little different. So let's go back quickly before turn it over to Julie to the PowerPoint.

That search function in Thoreau is not 100% accurate all the time so if you get no results you should always go to step number two which means look to see if we have the Journal where the article was published and work backwards. Just in case Thoreau does not work. And you can always use our ask a librarian service if you cannot find the title. Those are four general tips and tricks for the library. I am glad you turn it over to Julie and she's going to talk more about specific tips and tricks about actually searching in the databases.

>> Thank you. That was very helpful. Can you see the PowerPoint on my screen now?

>> Yes it looks great.

>> Tips for searching library databases. Or how not to get the dreaded zero results because we never want to see the zero results. That usually means something is not right.

We are going forward to start your search broadly. When Andrea was searching Thoreau she put in an exact title of something because she knew what was already. When you were starting an exploratory search just starting to get into your topic maybe figure out some particular piece to write about when you are exploring go ahead and do Thoreau but only put in maybe one concept or one idea or you could go to your subject research page and put in one concept or idea. The reason why I tell you to do that is if you put in three or four or five different things like I am looking for how leadership management styles affect job satisfaction and information technology workers blah blah blah . It is not going to find anything with all of those words in it. so we put in one word or phrase or concept and use their work with the concept asthma most problematic. For example, job satisfaction I'm not really sure that that is how that would be expressed. Is there a better way to say it? So I would start with that and then I would add my second concept and check the results. I checked the results after every concept I add to the search. I go through and I do job satisfaction and then I add my second concept and check it and then I and my third concept if I'm getting that far and if I am getting good results. Some things that are hard to tell if you are getting good results is you look at the title of the article up here. Look at the title of the journal. This is from Journal of applied behavioral science. That will tell you a little bit more about the article into the nature of the article and then the subject headings under each article will give you an idea of what focus that article has. It also gives you some ideas of other words to search. If you did not get good hits you could look under the subject headings and see what did come up that is related to my topic? And then try those searches as well. In the library homepage here we're going to go back to select a subject the same way that Andrew did but we are going to go to business and management because this is more of a business type topic that we are talking about. So we put in our job satisfaction and see if that comes up here. And it comes up with all kinds of things. After login again. It does timeout if you leave your login sitting there too long. You can see all kinds of subject headings under here and 81,000 hits is great. So that is picking up a good number of articles and we know that that is probably a good way to say it.'s let's put it in the management styles as a second concept here and then we go and we let it do its thing and we still have 716 hits so that is good so you could put in your information technology workers. You could put in some aspect of job satisfaction that you like, things like that. But at this point with 716 that is still a real healthy hit list. Maybe that is a good time to apply limits and limits in this database are down here on the left. Under limit 2, full text is done by default so that you can find those articles for your discussion assignments and things look that. It will limit you to the items that the Walden library has in its collection. No library can have everything but we try. And leaving the full text on will limit to that. You probably want to limit it to peer review scholarly journals. Notice how the screen went gray there? It is updating and it has cut out over 200 articles they are and we have 534 left. There go back down to our limit section again Angie the first articles 1967. I don't think that is going to be appropriate for my study so I am going to put in 2013 through the last five years and you can either here return or click off and will update again and now we have 143. Which is a really good hit list. You will see some trends and things and you can see other ways that we can narrow this down but when you have got that number of hits that are starting to look like they might contribute toward your topic, then I think you probably have got a good hit list. And a decent search strategy that may work in other databases as well.


Let's go back to our PowerPoint here. Some of our databases don't have these three search boxes. This happens to be Ebsco which is the company we pay money for some scripts to. Some of the other databases will have only one box and that is when you put the "and" in between your two concepts. If you fill up your boxes you can add a row of ProQuest with the little + below and then in Ebsco the + is over near the search button. You can keep adding boxes. I have not run out of room yet but it does help when you are keeping all your concepts separately in a very complex search to be able to have more boxes to use. So this is my limiter display. These are the limiters here and they are in the left column when you scroll down it will be the light blue column that looks like this. ProQuest is on the left as well but it looks different. It also has a slider here for the date range but if you click enter a date range you can just type it in. You can also click on scholarly journals and Ben Correia-Harker is thereupon the right for some reason so it is on the right-hand column but you can kind of figured out if you look closely you can click on research articles and that will eliminate your -- it helps to get a general idea of how these look from database to database's you are more comfortable when you get it with one that you've not seen before. I trust you can figure it out. Okay?

Getting the full text. I did have a question from student earlier this evening asking what happens if the PDF is not showing? If you don't have one of these many different PDF links. Then it might not be available in PDF like this one says HTML full text there are some journals that we only have access in HTML and that just means plaintext, not as laid out as if it were in a paper magazine. But it usually has the same text itself in there. It could also mean we don't have a subscription to that journal so figuring out which of these cases is true is a good time to ask a librarian if it is not clear. But sometimes it takes us a while to figure out what is going on when the links break and the link will work for somebody else like the one that was tried earlier came up just fine on my computer but you just have to be persistent here so when you see this find at Walden but net means it thinks is going to find your article in one of our databases. We have about 150 so it is doing its best to match it up so when you see that and it comes up like this then I would go with this first one, the EBSCO open access journals if your article is since 2008. It was over a year ago this full text delays what that means that many journals will be available to us one year after publication. So you have to watch your date as to which one you will pick. But generally speaking if one does not work, use your back button and try another one. And it does require a little bit of persistence.

Okay. We only have three minutes left so I want to make sure that you know how to ask for help when you need it. This bar appears at the top of every library page here and if you click ask a librarian you get four choices. Email, chat, phone and doctoral research appointments. Email is great for specific questions like I have this citation and I cannot find the full text or real text is not working is there another way to get it? Because we can reply to the email and we can see your full citation. Chat is better for a little bit shorter question perhaps like I don't remember how to find the peer-reviewed scholarly journals button, that kind of thing. We do have phone on here but it goes to voicemail and then the voicemail gets put into the email queue so it is not any quicker to call on the phone and leave us a voicemail than it is to send us an email through the form there in the ask a librarian page. And we will reply by email so if we are going to give you links and things we want to do that by email. Is more expedient. And if you are a doctoral student starting your literature review please schedule an appointment. That is a little hard to do over chat and even over email. It helps if we can talk through where you are at in your prospectus and proposal and all of that. And then our get help pages also on the top bar here and I wanted to point that out because there's lots of webinars and Technical Support there. We have recorded webinars every topic area and lots on library skills and that would be a great place to brush up on your skills if you are feeling like you don't know what you are doing. And then we also have another bonus to peer at the end if you scroll to the bottom of any library page you will see links to all the other departments. So when you cannot remember where is that darn writing center, then you can just go back to any library page and go to the bottom and there is the writing center.

Okay. So those are my favorite tips. What questions do you have for us?

>> We had a few questions Julie by think most of them have been answered. We can probably stop the recording and stick around for another five minutes or so and see if any questions come in. And then we can address them as they come up.

>> Sure I will stop the recording right now. Okay. Let's see. Go ahead.

>> I will let you pick the question and I will figure out how to answer it. How is that?

>> I will throw out random questions and you get to answer them all. How to chat -- can you show everyone in the but more about the ask a librarian page and how chat works?

>> Absolutely. When you click on the ask a librarian and it comes up with these four buttons here if you click on the chat you can see it is live now. The chat live button will pop up and if it is not it will prompt you to leave us an email. Can you see the chat?

>> It is working perfect on my end.

>> It helps if you fill this out for us especially the course number. I had somebody recently put in the number without the prefix and it is hard for me to tell what program you're in without that. So this is what you do and then you click submit and then one of us races to pick up your chat because the sound that it makes on our end is obnoxious. So that is how we do chat. Kathy email you can do this form online. It helps to have as much information there is possible.

>> I want to reiterate what Julie said as far as filling out the forms. Sometimes it seems onerous to have to go through everything and look up your course code but it actually helps us on our end since we cannot just pick up the phone and ask you those questions. It tells us about what you are asking and gives us context so when you ask a question if you could be as detailed as possible, tell us if it is a discussion or assignment, what week it is, as much information, the more the better so as much details you can give us will help prevent us from going back and forth with you having to add more information or us having to ask additional questions. And so that works with chat and email.

[Lost audio]

So that is a time-saving tip and trick is to fill out the forms because it is going to save everybody a lot of time in the end including yourself.

>> I have such a hard time figuring out what week it is between the quarter classes and be semester classes and the six week classes and the undergrad classes so you get bonus points if you tell me not only what class you are in but what week you are in. I have somebody who is been unable to download the handouts. I will email them to the address that you registered with. Okay? Anybody else who is having trouble with that just pipe up in the questions box I will be happy to help with that.

>> I think we have answered in the bit of all the questions. I sent a few people to ask a librarian because the answer will be more complicated and it is probably best answered in an email. Another hands out question,

>> If the panel has collapsed they may not be seeing the little bar that has our stuff in it. Do you see an orange arrow the can click that will make your coach webinar bar come out for Lisa and Rosalie? Let me set this up for Rosalie and I will send it to Lisa, too.

>> Probably after you do that we can --

>> I see that one person is click on it, no response. If you are in Firefox look for your little download button on your top toolbar the down arrow and that is where your downloads go. If you're in a Windows machine you probably have a completely separate downloads folder that may have about 12 copies of our PowerPoint in it right about now. But we will post it afterwards as well.

>> Maybe we can go over what quick answers is because we have two non-library related answers and quick answers is great so one of the questions was about the student handbook so maybe you can show where quick answers is and how you can access that because I bet there is a quick answer guide for the student handbook.

>> Quick answers is my favorite favorite favorite thing about the whole library website. But I get there by searching everything. There is a button next to the Thoreau but here. The very first one we will search everything and there is a link to it.

>> Quick answers is a database of frequently asked questions not only for the library, you can access it on the library webpage and there are library related guides in there but you will also find them for Student Success Advising and different departments and can have everything from links to send you where you need to go come instructions on how to do something with screenshots, sometimes videos so you can access it through the libraries webpage but if you're in another department or somewhere else working on whatever it is you are working on student related if you see something that says quick answers you can just type in your question and often you will get your question answered without even needing to contact somebody.

>> We had another question about Google scholar so wanted to point you here buddy quick way to get there, start your research at the top of the library homepage and then Google scholar is here as well. But it links to instructions on how to set up your own Google scholar on your computer so that it links to the Walden library and those instructions are right here. So when Google scholar does find an article that we own it will try to get you to the article through Google scholar. Does that make sense?

>> I think we got that. I think we have answered most of--if we did not answer your question or happened to miss it I would recommend so you have some avenues now to try to troubleshoot. You can use quick answers and ask your question there and see if you find a guy that is helpful. You can use our ask a librarian service. Either chat or email. You can leave a phone message so if we did not answer your question. Does anyone want to send in any other questions before we sign off to make sure we get everything answered?

>> I will email everybody who was having trouble with the handouts. I am going to wait after we're finished here. All right. Brandy. You get an A for today.

>> I think we have most of it covered so again watch the webinar if you have to review some of the stuff, look at the handouts, all the links you need are in there and you have other troubleshooting tips and tricks with quick answers and ask a librarian as well. So remember everybody October 15 is Thoreau and hopefully we will see you all there. Thank you so much for coming out.


End Transcript


Created June 2018 by Walden University Library