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Transcript - Library Tips for the Business & IT Doctoral Literature Review - Oct 2 2018

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>> AUDREY BUTLETT-SWENSON:  You might be finishing up your last bite and heading in here. For those of you who haven't been to my webinars or haven't been, if you haven't seen me on the library website or at residency, my name is Audrey Butlett-Swenson, and I am the Liaison Librarian to the College of Management and Technology. So welcome to the DBA DIT literature review research webinar.


I'm going to start by going through some of the resources in the library. I'm not going to spend too much about details, I just want to get you to the nitty-gritty of what's going to help you with your problem statement if you are struggling, maybe, with databases, what to choose, and exhausting resources for your literature review.


If you have questions along the way, please do type them in. I probably won't be fielding more in-depth questions about in-depth research topics is because that's really hard to go through on a webinar. But, as I will walk through here shortly, as a doctoral student, you're welcome to make an appointment with me so we can talk directly. I will talk to you about the details of that shortly. That would probably be a better time to talk to me about an in-depth research question. But I will be demoing a few paces to do your research.


Further down the road we will get to [indiscernible] be sure to have it on hand. I know sometimes I throw it out when I doing it and students don't have time to think about it, so I want to give you time to think about it before it hits that moment.


Like I said, if you have any questions, please feel free to type them in the question box. If you need closed captioning, the captioning link is in the chatbox. If I don't get to your question during the webinar, I will follow-up with you via email directly. Just so you know, the webinar is being recorded. After the webinar is done, I would say in the next 24 hours, you get an email saying thank you for attending. If you are seeing this and were unable to attend, you will still get a link which is great. I am going to go ahead and turn off my camera and then am just going to double check that I don't see any questions. Excellent.


If at any point I am talking too quickly or you want me to repeat something, don't hesitate to type it into the questions box. I will do my best to keep an eye on it. It is just me hosting tonight, so I will do my best to multitask.


Many of you hopefully are familiar with the library and many of the resources we have. I'm just going to do a quick overview, just because I want to get more into the different resources that could be helpful for you as a doc student as opposed to an undergraduate, what things would be more helpful for you as opposed to the grand scheme of what's in the library.


If you don't know this already, all of your course readings can be found in our course readings guide, our course guides listed here. I will open it really quickly just so you can see what that looks like. You are basically going to come in here, find your course code and click on the link and you will find articles linked here. So if you spend any time trying to find these articles that are discussed in your classroom that says Retrieved from the Walden Library, they are all pre-linked for you, because we know how time-consuming that is.


Library skills, we will come back to that just because I know there are a couple links here that going to be useful for you, but they require more explanation than me just clicking on it and showing you.


The other thing that I point out that I think students use a lot on the library main page is this Thoreau search box. The reason it's important to point it out, especially for Doc studies students, dissertation students, doesn't matter what kind of program or what kind of document, Thoreau, this search bar is searching our federated database search call Thoreau. Thoreau is a pet name for this particular database. It searches all of our databases simultaneously, although I think it probably searches about 70% of them pretty well and 30% of them not well at all. The reason for that is because our database vendors don't like to play nice. They don't want one database vendor to be able to search their content, as well, because then they can use their federated search. There's a whole politics thing going on in the background there. [LAUGHS]


But to get to the point, Thoreau is great if you don't know where to start. If you are not sure which databases, subject databases to use in the library, it's fine to use Thoreau just to see what's out there. You will see I have used project-management on numerous occasions as an example. But if you wanted to search ... let's go ahead and do that ... I have to sign in, just like everybody else. Next thing we are going to do is make sure we click on peer-reviewed scholarly journals. You will see that we have 65,000 results. That's a lot. Depending on what you're looking for and how much you want to drop down, it can be overwhelming to come into Thoreau and just run a search on a broad topic. Because you're going to get articles from outside databases that may not be as relevant. Maybe you happen to be searching on a topic that's employee turnover, but you don't want stuff about nursing turnover, but you're going to get them anyway because it's going to be searching some of our health sciences databases.


But like I said, if you're not sure, there's nothing wrong with coming in here. The nice thing about looking in Thoreau when you scroll to these results it will tell you what database these results came from. That's great, you can maybe go back and find the database under the library researching area or the database A-Z page, spend time getting more relevant content because you went into a specific database.


The other thing I point out about Thoreau is while you are doing your lit review or your writing or Lit review you are going to have to discuss what your strategies were. What databases did you use, what keywords did you use? And of course you are not going to write the several months' worth of notes you're going to have about the databases searches you ran, but you're going to have to give an idea of what worked, what didn't. What databases you used, which ones didn't work. I tell students you are not going to use Thoreau for that. Anybody outside of Walden isn't going to have any idea what Thoreau is. Like I said, that's just our pet name for this particular federated search. Like I said, feel free to come in here, get an idea of what's out there on a particular topic, look to the articles and figure out which databases they are in, and play with that, but this isn't going to be your end all, be all for everything in the library. Just a place to start. Don't see any questions popping in about Thoreau, that's great.


It is really important, if you click on search everything, if it's the middle of the night and you can't remember how to verify if an article is peer-reviewed, you can click on search everything, type that in, you can even just right peer-reviewed if you wanted to, click Search and you will see that you have websites, so the Library Help and Website content on the left-hand side. But if you just wanted a quick answer, quick instruction on how to do that, you can click on How Do I Verify My Article Is Peer-Reviewed. And it gives you step-by-step instructions. If it's 3 AM and you know there's not a librarian there to answer your questions about, I found this article on Google, how to verify is peer-reviewed, your instructions are here and there's a little short video.


Okay. That's a good question. There's a question there about, does Walden help to organize APA reference lists. This was noted as part of the review draft. That would be a better question for the Writing Center. Let me add to the Walden Library homepage. It's easiest for me to grab it from the footnotes here.


So if you have questions about APA, they do have their style page here, but you can set up a paper review and talk to them about whatever questions you have about the APA formatting of your reference list. And there also is a contact information page and you can grab the editor info here or you can grab there Either one is fine, they will get you sorted out and who you need to talk to. Hopefully that answers your question about APA.


Back to the Walden Library content, the next thing I want to point out is our Ask a Librarian page. We have four different ways to contact the library. You can email us and, I do want to note, any of these -- other than chat, of course -- email and phone, we try to get back to you within 24 hours. It's usually much faster than that. The only times it comes close to the 24 hour buffer is during fall term start and maybe spring term start, too. It just depends on how busy the term start is. Otherwise you are going to get a much quicker response than that. I'm not promising 15 minutes, but it will be much sooner than 12 hours.


The other option is chat. You will have the dates and times available that a librarian will be open for chat. I usually suggest students come here for quicker questions. We checked in to the Quick Answers box if you have questions about peer-reviewed or you want a database suggestion or if you want to show them, type them and give them some of the keywords you have been using for your research topic, that's great. A five to 10 minute question is great.


If you want somebody to help you with your research, if you need research strategies for your topic, that's when you're going to make an appointment with me or send us an email. You can start by email, but they also might refer you to me for an appointment. Sometimes I'll even email students back and say, just make an appointment with me, I can provide this content via email, but let's talk, if you have time.


Let me go ahead and click on the doctoral research appointment option. You will come here to set up the appointment. You're going to select the appropriate college, College of Management and Technology, and you will find a date and time that works for you. If you don't find a date and time that works for you, please note that you welcome to email me to request. That's okay, students do that. If you're too nervous to do that, just email the library and say, Audrey doesn't have any timeslots set up, is there any way I can get a hold of her to see if she has any backup slots available for me. Either way is fine.


The nice thing about the doctoral research appointment are you can either talk via phone or Skype for Business. Skype for Business is great just because if you want to turn on your video we can talk face-to-face. If not, it's basically a phone call where I can share my screen. Either one of those is great. I would say about 60%, 70% of my students to email and about 40% [sounds like] do Skype. It is still pretty popular. As far as phone calls go, if you do because you will be leaving a message. If you do leave a message, leave a very detailed message so we have everything we need to know to be able to give you a full answer as far as a skill.


So we will be emailing a response to any voicemails we receive. But again, that does fall within 24 hours. Like I said, we usually get back to students much faster than that. I don't see any other questions popping in, so that's good.


Okay, so I want to put something out because I going to use it as a guide for a couple things I want to talk about. That's in Library Skills. I'm just going to go a little bit slower because there's a few different things I need to click on and I want to make sure we are all on the same page if you're following along.


Then you're going to go to Library Skills Guides. Then you're going to go to Library Guide for Capstone Literature Reviews. This guide, to the content we are talking about today, it's more generalized because we are not geared toward a specific program. But if you want to come back and refer to this, I think it's an excellent resource. Some of the things that they do talk about as far as, what is the literature review for, what are the different resources within the library and outside the library? The scope, the skills, how to gather resources, and again you will see schedule an appointment there, too. Actually, we'll come back to Get and Stay Organized, so I'm going to leave this to open.


But something you want to talk about why we are here, and one of the things we will be focusing on is a gap in the literature. And that sounds like a big gaping hole you're going to see what you're looking at literature it will be super obvious that this isn't being covered, and sometimes it will be. And you're not expected to fill a huge research gap, either. It's just, when you're in the literature and looking to see what's out there, it will become more obvious what niche of that topic hasn't been covered. So that's one thing I kind of wanted to discuss.


I think one of the biggest hurdles that students run into is that they pick a topic, specifically a business problem, maybe they've already dealt with it at their job, which is totally understandable. You deal with something day in and day out and it is a problem. But that might not be a problem for anybody outside of your company or maybe within your district or a particular state, maybe there are different circumstances across the board. So it can be kind of tricky to come up with a business problem without going into the literature, first, to see if it is actually a business problem and then followed by, is there a gap in the literature related to this topic.


So if I was going to use an example, I could say, there's not enough CPAs in a particular industry, people are having a hard time hiring enough of them. Maybe that's only a problem in that specific industry and there's not a lot of research on it or maybe it's only an issue in that particular company. So it's always a good idea to take whatever idea you have, as far as a business problem, and go out into the literature and figure out what's out there. If you're going to start with something as broad as employee turnover, you are probably okay. But if you are starting with something that's a lot more specific, if you have narrowed it down to an issue, and industry, aside industry in a small geographical location, you're going to make life a lot harder for yourself then you really need to.


We will walk through this a little bit while we are doing some searching, too, but as far as your business problem goes, hook and anchor, a lot of students begin will come up with a problem statement and then have an idea of what they want for their hook and anchor and will look for very specific data, data points to put in there. And the problem with that is it may or may not exist. And so while I'm talking about that, let's go ahead and go into Get Help and Upcoming Webinars.


So I will be doing a webinar on Business and IT Statistics Research which is very much geared to the problem statement. So if you're having issues with researching data and statistics for your problem statement, if you're having problems with your hook and anchor, that's a great webinar to attend. If you can't attend it, just sign up for it anyway. If you can't make it, a recording of the webinar will be sent out to you. My feelings are never hurt if somebody signs up for the webinar and doesn't make it. That's totally understandable. I know everyone, you're working full-time or you have different jobs and you have family and you have all these different things you need to balance webinars aren't super high on the list. I completely understand that. When you are able to make it, great. When you are not, that's just the way the cookie crumbles.


I'm not going to spend too much time talking about the problem statement, your hook and anchor, because that's something I will elaborate on down the road in the Statistics and Research webinar will be doing on Thursday. I also have a recording of it, if you want to look at recorded webinars, there's a previously recorded webinar in there too, if you want to watch it sooner than that. You certainly don't have to, but it's an option.


I don't see any of the questions popping in, so I haven't talked too quickly to the content. The next thing I want to go over here is our Subject Resource Homepages. Since we are talking about DBA/DIT , there are two pages, they are basically built the same way. I have just geared the content to make it more specific to each of these programs. Kind of built this where the IT databases are kind of pulled out and the same thing for the business and management databases.


So, what I going to do is I going to spend a little bit of time in the business and management databases, but if anybody really wants me to go into the databases and talk about the content I am happy to do that. But before we do that I'm going to walk through the other content that in the research homepage. So you will see the subject home page search bar and this is kind of like that Thoreau search bar  on the main homepage, except that I have narrowed it down to subject specific content. So instead of getting everything back from the database results, you're only going to get articles back from business and management journals, regardless of what database it's from. And of course, you can change this to Information Tech and Systems and Psychology.


I think I just made this multidisciplinary, it will be very similar for IT and ISP. You're not getting this long list of results, it's more narrowed down for you. So feel free to use those search bars if you're not sure where to start. It's going to be a very similar look to where we searched in Thoreau. You're not going to do all your research in there. Again, you can start there, but if you, at the moment, are looking for articles for your discussion posts or an assignment or something like that, go for it. If you want to spend more time in the specific databases, I think that's really good practice. Before I click on any of those I kind of want to walk to the other content you will find it here. This one is specific to business and management. But company profiles and industry reports, you might find some useful content in there.


If you are working with nonprofits, you might find GuideStar very useful. If you are looking at market reports, IBIS World and Market Share Reporter, I pretty sure I am thinking of the right one. I get these two mixed up sometimes until I open them. Just keep in mind, any of the market reports or research reports and here are not going to contain peer-reviewed data. They are really just there for your reference, just current stats on stuff. Journals, several idea, you can go there and browse by topic if you need to.


Research basics, business topics, I do have a section here in the literature review, I know we talked about earlier today. And in fact, this links to that main guide I had gone through at the beginning. Staff and data, tests and measures, theories and theorists. And I will be teaching a webinar on business and IT theory research, too, so I will spend too much time in there. It of course upcoming residencies and [indiscernible].


I don't see any questions popping up, great. I am going to do to my demo search in Business Source Complete. But one of the most popular questions that I get is about the databases is, which one is the best one. The answer to that is the best one is the one that's going to find the resources that you need. And of course that depends on what you're researching. But I generally tell students, why don't you start with the first five databases that you see then research your pages and branch out from there. You will see that there's a link on here that says view all business and management databases, and you can go through there and read the little abstracts to see what's in there. If you're not sure, you can always email the library and say, "Hey, I've used these databases for this topic, do you have any suggestions?" We are more than happy to do that, provide you with any suggested databases.


If you have subtopics or something you would like to research, you can change this, a lot of the databases listed will end up being very similar. Accounting might be a little different, just because we do have accounting and tax and banking collection. And I think marketing might be different, too, because we have a communications and mass media complete database. But for the most part I just have students are here.


So, off to Business Source Complete. So does anybody have a topic that they would like me to demo? If not, I've always got backups. Well, if anything pops up while I am putting in my demo topic, I can always run the second one. Let's see ... yeah, let's do that.


This is a relatively popular topic. There's a good one. Let's see ... data analysis. Okay. We have a topic of data analysis and I will run that after this search. Then, another question came in asking, why would I want to exclude a database from my search? You would only want to exclude a  database from research if it doesn't include any content you might be interested in. Like I wouldn't refer you to ... let's just do all of them ... all right, I wouldn't refer you to Academic Video Online. That's something that specific, I'm pretty sure this was a specific to social work. And I probably wouldn't refer you to CINAHL unless you were researching health sciences and maybe had to do with nursing turnover. But if you were just doing turnover in engineering, you're not going to find much and that specific subject database. Like I said, you really don't have to omit, if you wanted to just go in there and try, you can, but you might have some roadblocks.


One other thing you might run into for the search I just did is you might put the key terms in quotes. That is going to search the exact phrase and the reason that's important is so the database doesn't split out the terms. The other thing you want to do is uncheck full text. By unchecking full text you will get to see everything in the database even if the library doesn't subscribe to it. The next thing you are going to do is click on peer-reviewed scholarly journals. Something I point out about the mixed content scholarly journals, the one that have both peer-reviewed and non-peer-reviewed content, I would say they get it right 88 to 90% of the time. It's pretty reliable. But if it were for me, I would take all the articles I plan on using and verify they are peer-reviewed. And we will go through that process.


The next thing you could do is add a date range here if you want to. Generally I suggest keeping it open until you see how many results you get. Great.


So we've got about 2100 results and they go back to 1984. If you were looking for a seminal article that discussed transformational leadership theory,  that might be fine, because you might be looking for something that's a little bit older. If you're looking for something that's going to be in your five year window, you could, let's put in 2015, we will create a buffer. You can change it to the last, and it says 2019, future research. And some of it will probably be pushed out soon. But this probably will just say 2018 until closer to January.


For right now, though, we've narrowed it down to 726. I'm just going to delete this quotation marks so you can see an example of how many more we are going to get. I think that added another 50 back in. There's usually a better example where it gives you another 300. But it gives you an idea that yes, looking for something more exact is going to give you a relevant content.


Let's do that search on data analysis. So we've got about 12,000 results. So if there was a subtopic that we wanted to review, if it was a particular industry or a career path or small business, let's do that. I know small business is pretty popular. We can start to narrow it down. So I think we went from 12,000 to 93. Small business is usually pretty good at narrowing down your results. Or maybe if you're okay with small business or nonprofits, we could do either one. I know they are not the same, but it's just an example to show how you can expand your results.


You will notice started typing on the words all in the same search bar which is fine. What you are going to do is either use synonyms or terms that you don't mind if it is one OR the other. In this case the database is looking for data analysis and small business OR dated analysis and nonprofit. And I just only two different ways of typing nonprofit because sometimes you see it hyphenated, sometimes you see it together, sometimes you just see it with a space. So it can be good  to cover all your bases.


I will just pretend we have narrowed it down to a topic and this is a reasonable amount of articles that we don't want to have to come back and read review. We are at 138 last four years. You don't have to come back to the database if you don't want to, you are more than welcome to come back here and rerun your search, but what you can do what you've gotten that perfect search, gotten all the keywords in there, it's gotten really useful articles, you have pulled what you wanted, but anytime any article is added to the database, you can be notified. I will show you how that works.


If you click on Share and click on email alert, and I am not going to sign in, but I want to explain you do need to make a personal account in EBSCO. You will see this logo quite often. Even though we are in Business Source Complete you are going to see this EBSCO logo because EBSCO is the [indiscernible] Business Source Complete.


So you will need to make an account in EBSCO and you will need to make an account in ProQuest, and are at the databases, if you'd like to set up search alerts. So what you need to do is sign in, after you create an account or create your account from here. Decide how often you would like to be notified if an article is added. You can say once a month, don't bother me that much. Articles need to be within the most recent year and I want a specific kind of format related to whatever content is in the database. And then hit  Save Alert. Once you do that, once an article is added to the search results list then this email to you with the citation and link back to the article in the databases so you don't have to come back and rerun that search.


Something else I want to point out, why you're in the databases I am going to hop around as far as links go, back at that capstone literature review guide you will see something that says Get and Stay Organized. I want to point this out because it will make more sense when I refer to this in the database.


I kind of talked about this, too, as far as your literature review, you will be keeping notes about the databases you have used in the search strings you have used and what kind of results you get. It's not just for you later for writing a review, but it's also to make sure you don't duplicate work.  So we have an example here. It's really useful to create a search log. You can do that in Excel, you can do it in a word Doc, whatever works best for you. But just take notes what databases you use, what keywords you used, what kind of results you got and symptoms of the articles, what you might want to change or what you really liked. This can keep things straight for you further down the road because I know you can sit in the databases for three hours and lose track of different keywords you used and wow, I should have grabbed that article three searches ago, what did I use? So I want to show you an example of the search log just so when you're in the databases and even when you're in Google Scholar, I will talk about Google Scholar soon, and something you should do to make your life easier if you have the time and feel like it's necessary.


But in the databases, most of them should have an option for search history  so let me go ahead and click on that. This should look pretty familiar. This looks very similar to that search log we were just looking at. It has all the keywords we have used, and limiters that we applied, we make sure we click on peer-reviewed, what kind of results we had. Like I said, if you were in here for three hours and you wanted to go back to a previous search, you can click on view results, it will take you right back to that search for we just did data analysis and, 12,000 results. Then you could just go back and grab the article.


Now if you just want to print your search history, there you go, you can copy and paste this a put it in your search log so you don't have to worry about it, it's already done for you.


Any questions about the database options we have just gone over? I'm not seeing anything but I want to give people an opportunity to ask questions. Okay, I am not seeing anything which is good.


So the last thing you want to point out about the databases, actually there's two things, while we are in here, keep an eye on the subject terms you see underneath the article titles. You might find terms that you might not have thought of. I mean, data analysis, nonprofit, that's pretty straightforward. That's fine. But sometimes the databases can be the surprise you and I use, if you have been to my other webinars or if I have presented to you at residency, this is like a broken record. But I do love this example because I think it's perfect. I was helping a nursing student look for articles on her topic of post birth  mother to infant skin contact, skin to skin contact, right after birth. And I went into the databases and just struggling to find articles. And changing around my keywords and trying to figure things out based on the articles I had found, and to get to the results and am starting to look at the subject terms in here, and one of the terms said kangaroo care. I don't know what world I would have been in had I just guessed to use that as a term. So I used kangaroo care and read the search and found hundreds of articles. So database searches can really run you through a loop.


I think one of the things that the databases, especially the business databases tended to use, instead of saying employee turnover, that will be in the terms and that will be in the title, but a lot of times they call labor turnover. So that's something to use, too. You could say labor and or employee turnover, you're going to get more results.


And let's do that. It would help if I typed better. We are going to just show you what the difference is. So we've got employee in turnover, 1200. And then we will say OR labor. That's another 100 in there. And you will see labor turnover is highlighted even if that's not what we had initially used as our search keyword.


Okay. Great. This is definitely the last thing I going to show you in the databases. This is only going to be an option in our ProQuest and EBSCO databases. But you will see an option that says choose databases. So if you wanted to search more than one database at the time you can certainly do that. If you are not sure which database to select it looks like a little blurb, you will hover over it will give you a little box that tells you what is in that particular database. So if you were doing social media you can click on Communication and Mass Media Complete. And maybe Academic Search Complete and add those to your search and you will get more results.  Like I said, this is only going to be pertinent in the EBSCO and ProQuest databases because they are our biggest vendors and have the most databases available.


So you would click okay and rerun the search. I will show you what it does, I don't know why it happens, but it will undo all your limiters so just make sure you redo all that you entered previously. I didn't change [indiscernible], but to make sure you know that you are searching those several databases, show all, click on that and see which ones you are actually searching. I don't see any questions about databases.


So we are going to go back to Library Homepage and I want to show you how to access completed, we could look up DBA, DIT or PhD management. We will start with DBA. If anyone wants me to demo DIT or [indiscernible] management I would be happy to do that but I think you will get the drift of how that works. If not, I am happy to demo. I going to click on dissertations and then have two options here. You can look at Walden specific or everybody. What I mean everybody, I mean 3 million+ everybody. It's a lot of everybodies in there. I am sure there are some people who have only provided their abstract, or prefer not to provide the content to ProQuest, but for the most part you are getting a wide list of content. In  this example I am just going to do the Walden specific database. Great.


You spent some time looking at the literature, maybe you have already looked in the databases and have already looked in Google Scholar and you might not have caught some dissertations or Doc studies on your particular topic. Come into the dissertations database and checkout, see what's in here. The reason I do Walden specific dissertations database is because it can be so helpful to see what students have previously done and how they have put their paper together. Did they have, did they use a theory that you have used, do they do a similar topic, what journals did they use? Are there any references you can use for yourself? It can be a very, very helpful tool.


In this case, let's say DBA or DIT. So if you want to look this up by specific degree, you can certainly do that. I'm just putting in DIT or DBA and then changing this to degree. It might not care about ... there we go. Maybe we want to see something from 2016 to present, let's update that. So in the last few years, there were 735 either DBA or DITs published from Walden in ProQuest. So if you had a particular topic, and I will go ahead and use the data analysis topic, wow. That's more than I thought. That's cool.


So you can come here and add as many topics as you would like. Actually, let's use social media so we can really  narrow it down. That way you're going to get a Doc study that's more relevant to your content. If you're PhD management, you can change this to PhD and it would look like that. Instead of DBA DIT. But just keep in mind if you are searching PhD, your topic, depending on what you're researching, might fall under another program too. If you're looking for something specific you can always reach out to the library and we can provide you with specific ways to narrow down your results so you are getting PhD management, only.


Let's go ahead and open up one of these documents. Hopefully it doesn't take too long, I know they are pretty long. I just want to show .... And one of the other questions I get from students is, and once we get there, hopefully I am not making you guys dizzy, it will be under your Section 1 if you are a Doc studies didn't. If you are PhD management it's going to be in your Section 2. The concept is very similar, though. Basically what you are doing is breaking apart the subtopics of your big topic research, your big topic research topic, I know that sounds repetitive but same idea, you're going to narrow it down for your reader so they understand the different sections of it and how it's relevant so they can just scroll right to that section.


Sometimes students will say, I'm not sure how I am going to break apart the subtopics, how am I going to do that? And my answer to that is, it's going to become more obvious to you more time you spend researching. You're going to find articles that branch out into these other subtopics that you're going to start to collect, maybe put them in separate folders, you will have different ways to organize them. And I will kind of talk about, I will briefly talk about citation management software at the end if we have some time. We've only got about 15 minutes and I want to make sure we get through Google Scholar.


So, let's go ahead and skip out of here. And let's go ahead and open Google Scholar. I will wait here just so you guys can catch up. The URL is This is a good topic, a recent topic that I helped a student with. So I have broken this apart by whatever her subtopics were. So, small business and sustainability in rural. I was coming out here to see how much is available on a particular topic. Google Scholar is great for that, especially if someone has chosen a very niche topic. Like if you're going to do research on Papua New Guinea you have limited results. So coming in here and getting her big picture was really nice because the databases are not going to give you that they picture.


On the flipside, Google Scholar can overwhelm you really fast with results. While it's nice to know that there are 61,500 results related to my topic, a great deal of the these are not peer-reviewed. There's books, there's no peer-reviewed journals, there's patents. You name it, it's in here. That's one of the biggest downfalls about Google Scholar, is you're going to get overwhelmed with non-peer-reviewed content pretty quickly.


I think I understand that question so I will do my best to explain. The question is, "Do you suggest using the Google Scholar URL or the link from the Walden Library site?" Either one is totally fine, I will show you what the difference is. I think that under more resources, right? Yeah. So when you are at the library homepage you can go to more resources and click on Google Scholar. And then search from here. So I'm pretty sure to let me just make sure, this isn't going to be a very good example because they are have this set up. But this search bar should be proxied through our databases already. So I'm going to explain to you how this works. Let's just make sure that I'm not clicking on the wrong one. Okay, good. So this should be set up to search the Google Scholar and the Walden Library simultaneously. But I'm going to explain to you how you can set that up even if you don't go to the library and have a pre-made link.


So we have run this search and what you're going to see on the right-hand side here is a lot of open source links, it will say doc or PDF or HTML or whatever kind of document they have decided to freely provide on the Internet. Some of them may be legal some of them may not be legal. It's not the library's jurisdiction, it's just what someone else has put on the web. But when we like Google Scholar with Walden Library you're going to see this Find @ Walden link.


I'm going to walk you through how to do that. You are going to click on this three horizontal bar click on Settings. And library links. I'm just slowing down because I know have a tendency to click through this pretty quickly and I don't want to do that, I want everyone to be able to follow along. Then you're going to type in Walden. You don't have to worry about University, we are the only one out here as far as I have seen in this search. Then hit search and once you've done that you should see Walden University Find @ Walden listed. Above that, you will see Open WorldCat if you're in the United States. If you're outside the United you might not see Open WorldCat. In fact, you might see a totally different resource. It's more than likely just there to help you find more content. Just leave it check marked, it shouldn't be anything crazy. It's just good to help you index more content in your search. Make sure you have both of these checkmark and hit Save.


So that search I showed you to the Google Scholar link and the Walden Library should already have the Find @ Walden set up for you. I can't demo it because I already have it synced in the browser general, so it wouldn't be a good example. It should already be set up. If it's not working there's links here to manually link Google Scholar to Walden Library that will walk you back to that instruction we just gave you.


So back in Google Scholar, as I was saying earlier, Google Scholar does not limit to peer review. I want to walk you that because I know it's really important. One of the first things I would do is take the citation information is locate the Journal title. So I'm going to use this as an example, Journal of Sustainable Tourism. So back to the Walden Library and then we are going to go to more resources. Then to Ulrich's Verify Peer Review. If anybody needs me to repeat this, I am more than happy to do it. I just know we are getting close on time and want to make sure we get this taken care of so you have all the information you need. So going to go ahead and put in the title of this journal this has been causing ever for me recently so hopefully this works properly.


So, I'm going to paste it in again. We are going to pretend like automatically searched. And while we are in Ulrichs, we are going to look for the Journal we just searched for and in this case, Journal of Sustainable Tourism. You will see it's listed here twice. Totally normal. Sometimes it's three times, sometimes four times, sometimes only once like we see here. What you are really looking for is this referee jacket. It looks like the referees and soccer or football to pentacle country you're from. And that is what Ulrichs uses as a confirmation that particular journal is peer-reviewed. So if you wanted to pull this particular article and use it for our Lit review, we will just pretend it's newer than 2003, unless it's seminal or whatever you're looking for, but it's peer-reviewed, it's safe, you can use it if you want to. So that is how you would verify peer review. Of course you could do the same thing in the databases, describe the Journal title from the article in the database and do the same search.


So the next couple things I want to point out here is let's find one  that is pretty old ... that's a good one. This article is way, way, way outside our date range. We are looking for something that's preferably, maybe, 2014, to have a year before, maybe 2015. But maybe we really like this article and want to see if there is will constantly get. So underneath the abstract you will see this information that says cited by 575. If you click on that it will show you all the articles or resources that have cited that original article since 2003. This is the tricky thing about cited by in Google Scholar, you can keep going to cited by over and over again until you get really, really buried in them. And this is what we call citation chaining.


So there's two different ways to look at it. I think of it as going forward in time and going backwards in time. So if you're going forward in time you are looking at everything that's been published since the original article was published. If you going back in time you're going back from an article that from 2017 and looking at the references articles that might be previous to the publication date. So there's two different ways you can expand your results by using citation chaining to find articles for your lit review. So in this case we have 575 articles, and that's a lot to sift through. So maybe we only want ones from  search within citing articles, click on the box. Then maybe we will say, I only want ones that are going to [indiscernible], now we've got to 44. Maybe I want to narrow it down even further, so I going to say we only want ones that discuss Twitter. You will see here there are 575 sources that have cited since they have been published but we have narrowed it down to 2014 and is articles that discuss Twitter, specifically. That those who get a lot easier to find your resources so you're not digging through irrelevant content.


As I was saying before, you do see these links on the right-hand side, the some that you're going to want to click on. If you click on the title, it's going to take you to the publisher, they are going to ask you for money, we don't want that. If you see an open-source link, free to click on that. I can't verify whether or not all of them are going to be safe. So just be cautious what you click on. But what will be safe is a Find @ Walden like since we have linked Google Scholar to Find @ Walden. So let's go ahead and open one.


Good, I know this is annoying when this happens, but this is a good example. I am going to explain why this happens really quickly because again we only have seven minutes and I want to get through everything. So when this pops up, I went to explain, it doesn't mean we don't necessarily have it. It just means that the background software that talks between our databases and Google Scholar, either we did lose it or we've got access to a particular database or not have access to it in a pretty different database. So if you get this, if you get that message when you click on the Find @ Walden, grab the citation and then just email the library and say, "Hey, I found this article in Google Scholar but it says no full text. Can you help me locate it?" And we will help you with that.


Hopefully this one doesn't give you the same message, I just want to show you how this is going to work. Good. What you're usually going to get is one or more databases. What you're going to look for is the publication dates are available. This is saying this particular Journal, Journal of small business management, is available from 1971 to present. In our articles for 2016 so we should be fine. Now we have the HTML full text or the PDF full text. Great.


Something else I want to point out, back at the library homepage, is, if you go under Services, you will see a link that says Document Delivery Service. So, for those articles that we don't have in full text, maybe you have really done extensive certain the library to find full text, I always tell students just double-check with us, just email the library and see if we have full text because sometimes  we can work magic and get full text. Sometimes we can't, we will refer you here. We ask our partner institutions to get access to the article you are requesting. So you will come in here, sign into DDS, provide us the citation, you'll get an email notification once the article is available, you will come back to this page, sign in and grab the PDF.


The two things I point out about this service is it has a 7 to 10 business day turnaround service. For an assignment or business discussion post, you're going to have to map that earlier in your program. But I usually suggest students keep this for that Lit review because there is a 30 article per lifetime limit. It's of no cost to you, just want to make sure we can get you as much full text as possible.


Are there any questions about what we have gone over so far? I know I did a lot of talking and went through a lot of stuff. I have not seen anything pop up. I am only going to spend about one or two minutes on this. I thought I would have more time at the end of this. Usually I demo this at the end of residency sessions and we do have a full webinar on it, too. But let's go ahead and open up one of those articles, again. The same article we were just using. I hope it loads faster.


All right. If you are organizing all your literature, we already talked about organizing research log, different searches you have done, there's different software out there that can help you organize the literature that you are finding. I am going to demo something really quickly called Zotero.


I have my account open already, I have a bunch of stuff in here from helping students and doing demos for representative. But this is what your library would look like. I will show you an example how this works. You go into Zotero, create an account, if you want, you can download the desktop version. It looks very similar, it saves the content the same way. Not going to go into a town of details we only have three minutes left, but I just want to show you how this works for your own purposes if you want to go back and spend time with it.


So we are going to say I would to save this article to my Zotero library for me to come back and reference later. So let's go ahead and refresh this.  Let's see ... come back. Sometimes it takes a minute to add to my results. But what should happen after you have set it all up, there it is, excellent. Once you set up Zotero in the browser or on your desktop or both, I suggest playing with it to see which works best with you. You don't have to use Zotero, there's numerous software resources out there to try. This is just an example. I want to quickly do, really quickly. Use all the information that was available in the database about this particular article.


Pointing out, I'm not going to spend any more time because we just have two more minutes as far as this webinar is concerned. So I want to go back to that Capstone page that we had earlier, because it does talk about it. But you also see we have a citation management software link here, so it's just a whole kind about citation management software which is what Zotero is. So if you want to learn more about Zotero or citation management software, you can certainly click on that or you can go back to the capstone page and this information there as well about staying organized, which includes information regarding citation management software, with a comparison list. If you want more information, you will see Zotero on the citation management software page and now here, again. And I know I just zipped through that really, really quickly. But if you have questions type them in the box and I will get to them after the webinar. Or you can email me directly that's fine, too.


We are just at time and I don't see any other questions popping in. That's great. If you think of something later, do free to email me directly or email the library.


There will be a survey after the webinar is done. Feel free to let me know what I could change, what you like, what you didn't like, what you want me to add, just let me know, I am fine with constructive criticism. I always want to do better. Don't feel bad about that. If you have time, great. If you don't, I understand. I very much appreciate you joining me this evening and going through the webinar with me, and I hope I see you at a future webinar. Thanks again.



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Created June 2018 by Walden University Library