Skip to main content

DDHA 8700 Healthcare Operations Management: Welcome & Course Readings

Welcome to your course guide

Please find your required library readings below. If you have problems with the links below, please contact the Library. If you have APA questions about these materials, please contact the Writing Center.

DDHA 8700 Course Readings

After clicking on a citation below, enter your myWalden user name and password at the prompt.

Please Ask a Librarian if you have any questions about the links.


AbuKhousa, E., Al-Jaroodi, J., Lazarova-Molnar, S., & Mohamed, N. (2014). Simulation and modeling efforts to support decision making in healthcare supply chain management. The scientific world journal, 2014, 1-16. 

Bai, X., Gopal, R., Nunez, M., & Zhdanov, D. (2014). A decision methodology for managing operational efficiency and information disclosure risk in healthcare processes. Decision Support Systems, 57, 406-416. 

Buell, J. (2015). Using technology to map out a population health strategy. Healthcare Executive, 30(5), 10-21. 

Chassin, M. R., & Loeb, J. M. (2013). High‐reliability health care: Getting there from here. Milbank quarterly, 91(3), 459-490. 

Chen, C., & Ackerly, D. C. (2014). Beyond ACOs and bundled payments: Medicare’s shift toward accountability in fee-for-service. JAMA, 311(7), 673-674. 

Chowdhury, H., Zelenyuk, V., Laporte, A., & Wodchis, W. P. (2014). Analysis of productivity, efficiency and technological changes in hospital services in Ontario: How does case-mix matter? International journal of production economics, 150, 74-82. 

Dupree, J. M., Neimeyer, J., & McHugh, M. (2014). An advanced look at surgical performance under Medicare's hospital-inpatient value-based purchasing program: who is winning and who is losing? Journal of the American college of surgeons, 218(1), 1-7. 

Hearld, L. R., Alexander, J. A., Shi, Y., & Casalino, L. P. (2014). Pay-for-performance and public reporting program participation and administrative challenges among small-and medium-sized physician practices. Medical Care Research and Review, 71(3), 299-312. 

Kennedy, D. M., Caselli, R. J., & Berry, L. L. (2011). A roadmap for improving healthcare service quality. Journal of Healthcare Management, 56(6), 385-402.

Lee, V. H., & Ooi, K. B. (2014). Applying the Malcolm Baldrige National Quality Award criteria: an approach to strengthen organizational memory and process innovation. Total Quality Management & Business Excellence, 26 (11/12), 1373-1386. 

McKethan, A., & Jha, A. K. (2014). Designing smarter pay-for-performance programs. JAMA, 312(24), 2617-2618. 

Peng, X., & Prybutok, V. (2015). Relative effectiveness of the Malcolm Baldrige National Quality Award categories. International journal of production research, 53(2), 629-647. 

Ryan, A. M., & Mushlin, A. I. (2014). The Affordable Care Act's Payment Reforms and the Future of Hospitals. Annals of internal medicine, 160(10), 729-730. 

Seidel, L. F., & Lewis, J. B. (2014). Case 3: Physician Care Services, Inc. In The Middleboro casebook: Healthcare strategy and operation (pp. 77-103). Chicago, IL: Health Administration Press.

Watkins, N., Kennedy, M., Lee, N., O’Neill, M., Peavey, E., DuCharme, M., & Padula, C. (2012). Destination bedside: using research findings to visualize optimal unit layouts and health information technology in support of bedside care. Journal of nursing administration. 42(5), 256-265. 

Zhong, X., Williams, M., Li, J., Kraft, S., & Sleeth, J. S. (2014, August). Primary care redesign: A simulation study at a pediatric clinic. Paper presented at the meeting of IEEE International Conference on Automation Science and Engineering (CASE), Taipei, Taiwan.


Other Readings

Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.

If you have questions about your required course textbooks, please contact Customer Care at