Hamstra, M. R. W., Van Yperen, N. W., Wisse, B., & Sassenberg K. (2011). Transformational-transactional leadership styles and followers’ regulatory focus: Fit reduces followers’ turnover intentions. Journal of Personnel Psychology, 10(4), 182–186.
Piper, L.E., & Tallman, E. (2015). The ethical leadership challenge for effective resolution of patient and family complaints and grievances: Proven methods and models. The Health Care Manager, 34(1), 62-68.
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