The links are for required readings found in the Walden databases ONLY. For all other readings, see your course resources.
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Behfar, K. J., Peterson, R. S., Mannix, E. A., & Trochim, W. M. K. (2008). The critical role of conflict resolution in teams: A close look at the links between conflict type, conflict management strategies, and team outcomes. Journal of Applied Psychology, 93(1), 170–188.
Chaneski, W. S. (2009). The stages teams through. Modern Machine Shop, 82(3), 34–36.
Guerrier, Y., Evans, C., Glover, J., & Wilson, C. (2009). 'Technical, but not very …': Constructing gendered identities in IT-related employment. Work, Employment and Society, 23(3), 494–511.
Teboul, J. C. B. (2002). Case study: The language dilemma. Management Communication Quarterly, 15(4), 603–608.
Tracy, S. J., Myers, K. K., & Scott, C. W. (2006). Cracking jokes and crafting selves: Sensemaking and identity management among human service workers. Communication Monographs, 73(3), 238–308.
Optional or supplemental readings may or may not be available in the library. Find further information about optional readings here.
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