A Student Success Advisor is here to guide students throughout the duration of their degree on program requirements, university policies, and general best practices for success. Your Student Success Advisor is well-versed in your program requirements and the university policies outlined in the Catalog and Handbook. We can assist you in understanding the many facets of your program, and if we cannot answer your question, we will help connect you with the right resources or departments – or to better understand the information you have gotten from another department.
The Student Success Advising department is available 8am to 8pm Eastern Time, Monday through Friday, and can be reached by phone, email, or appointment. While the Advising office strives to be as available to students as possible, the weeks leading up to a term start and the week of a term start can generate a high student contact volume. Around these busy times, students are encouraged to schedule an appointment with Student Success Advising in lieu of a phone call to discuss academic matters.