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Tuition & Finances: Contact Information

Office of the Bursar

  • Hours: The Office of the Bursar is open 24 hours a day, 7 days a week [but closed for major holidays].
  • E-Mail: bursarsupport@mail.waldenu.edu
  • Phone: 1-800-WALDENU [1-612-925-3368]
    • Once you dial the main Walden line, enter your ID when prompted, and then select Option 1 for Financial Services; from the Financial Services menu, select Option 1 for Billing and Refunds or to pay your bill.

Financial Aid

  • Hours: The Financial Aid team is available between the hours of 8 a.m. and 8 p.m. U.S. Eastern Time, Monday-Friday.
  • E-Mail: finaid@mail.waldenu.edu
  • Phone: 1-800-WALDENU [1-612-925-3368]
    • Once you dial the number above, enter your ID when prompted, and then select Option 1 for Financial Services; from the Financial Services menu, select Option 2 for the Financial Aid team.

Billing

  • Hours: The Billing Office is available between the hours of 8 a.m. and 5 p.m. U.S. Eastern Time, Monday-Friday.
  • E-Mail: bursarsupport@mail.waldenu.edu
  • Phone: 1-800-WALDENU [1-612-925-3368]
    • Once you dial the number above, enter your ID when prompted, and then select Option 1 for Financial Services, select Option 1 for Billing.

Financial Accounts Management

  • Hours: The Financial Accounts Management team is available between the hours of 8 a.m. and 5 p.m. U.S. Eastern Time, Monday-Friday.
  • E-Mail: fam@mail.waldenu.edu
  • Phone: 1-877-302-5504